Industry Sectors

Sales

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Industry Summary

The sales industry is booming due to the impact of consumerism on our daily lives. Every product you see in a shop window or any object displayed on an online vendor has been impacted by a sales process at one time or another.

Sales people are the backbone to even the most established of companies, striving to hit their targets for their employers and ensure that the business continues to excel. Thus, the sales industry offers an excellent chance for those with a strong talent for selling and a healthy business acumen.

Sales roles are constantly evolving with the times. It is now crucial that people are flexible, as the sector has come to support every facet of our work and leisure lives. From cars, to events, health products and even houses, the sales industry supports everything we interact with without us even realising. That’s not even to mention the business to business side of things – you could be flogging your wares to other talented sales people who want the best possible deal.

 

What options can I take for a career in sales?

 

Work Experience

Any work experience opportunity that helps you build your ability to communicate effectively and develop your customer service skills will be valued by employers in the sales industry. Some employers may offer summer placements or industrial placements to students wishing to gain more sales experience. Working in the industry will help you decide whether a career in sales in the future is the right path for you and show employers that you have the necessary skills to succeed in your role.

Unsure about what a work placement could involve? You should’ve asked!

 

Apprenticeships

An apprenticeship is a great route into sales (or those wishing to enter similar sectors). Apprenticeships are available at a range of levels and so can meet you at whatever stage you wish to enter. You’ll be paid a salary by your employer to study towards a qualification that’ll give you all the academic knowledge you’ll need for your role. In addition, you’ll also spend most of your time in the workplace, gaining all the skills and experience that come from being exposed to the industry first-hand.

As you advance, you’ll be handed even more responsibility (especially in the higher-level apprenticeships) which will aid you as you develop into your role. You could even complete a degree level apprenticeship, which will give you a qualification that your employers will sponsor. That means no student fees!

  • Level 3 – Bid and Proposal co-ordinator
  • Level 3 – IT Technician Sales Person
  • Level 4 – Sales Executive

Want to know what apprenticeships are all about? We have you covered!

 

Degree Apprenticeship

A degree apprenticeship is an excellent opportunity to combine both the practical experience that comes from spending time in the workplace alongside experienced colleagues, and the chance to study for a university degree. Not only will you be paid a salary by your employer for all your hard work, but you’ll also have the chance to gain your degree qualification – alongside any others that may be necessary for your role, with all of your student fees covered. That means gaining a degree without the normal debts!

  • Level 6 – Business to Business Sales Professional – degree

Is a degree apprenticeship up your street? We’ll help you know!

 

University

It is not necessary to go to university in order to pursue a successful career in the sales industry, however, your degree may give you some excellent foundations to go from once you enter the workplace. If you choose university as the best path for you, you will gain all the theoretical knowledge behind the sales sector that you’ll get to apply to your job when you graduate. At university you’ll get to pick your units, meaning you can alter your learning to suit your own interests and career prospects. Here are some potential sales degree subjects you could choose:

  • Sales and Marketing Management BA (Hons)
  • Sales BA (Hons)
  • Sales Management BA (Hons)

Want to find out what University could offer you? We have your back!

 

Graduate Jobs

If you have excellent communication skills, enthusiasm, confidence and good business acumen, a sales job once you graduate may be the perfect route for you. Many employers often recruit graduates straight from university. Most accept graduates of all degree backgrounds, as companies are instead focused on the self-discipline and motivation that comes with completing a degree. Others also offer graduate schemes to provide on-the-job training and formal mentoring with staff, but these are often highly competitive due to the highly lucrative nature of some sales roles which holds great appeal.

Want to know what graduate jobs are all about? We can help!

 

Other routes

The great thing about the sales industry is that you can go straight into a role from school, college or university, or even as a career change later in life. Many people choose to work their way up through the organisation after starting at a younger age. The sales industry is one that offers many chances to progress and quickly develop your career through promotions and increased responsibilities.



Why not check out roles in sales right now?

Career Progression, Discover Your Future

Work Description

Marketing and sales directors plan, organise and direct market research and formulate and implement an organisation’s marketing and sales policies.

Qualification

Entry is generally via career progression from related occupations (e.g. Marketing Manager, Sales Manager). Entrants to the professional qualifications of the Chartered Institute of Marketing require GCSEs/S grades, A levels/H grades, a BTEC/SQA award, a degree or equivalent qualification and/or relevant experience.

Job Tasks

liaises with other senior staff to determine the range of goods or services to be sold; discusses employer’s or clients’ requirements, plans and monitors surveys and analyses of customers’ reactions to products; examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities; controls the recruitment and training of staff; produces and/or assesses reports and recommendations concerning marketing and sales strategies.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Buyers and procurement officers organise and undertake the buying of raw materials, equipment and merchandise from manufacturers, importers, wholesalers and other sources for wholesale distribution, resale or for own internal use.

Qualification

There are no formal academic requirements although some employers expect A levels/H grades, BTEC/SQA awards or degrees. Employers may ask for specific experience for a particular role. Professional qualifications and NVQs/SVQs in Procurement at Levels 2, 3 and 4 are available.

Job Tasks

attends trade fairs, shows and demonstrations to research new product lines and suppliers, checks catalogues; keeps up with market trends and chooses products/services; assesses budgetary limitations and customer requirements and decides on quantity, type, range and quality of goods or services to be bought; assesses bids from suppliers, finds suppliers and negotiates prices; helps negotiate contract with supplier and specifies details of goods or services required; looks at ways to improve supply networks, presents new ideas to senior management team; ensures that delivered items comply with order, monitors quality of incoming goods and returns unsatisfactory or faulty items, monitors performance and makes sure targets are met; supervises clerical, administrative and warehouse distribution staff, deals with recruitment and training; works closely with merchandisers who allocate stock and develop sales forecasts; maintains records and prepares reports as necessary.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Business sales executives provide advice to existing and potential customers, and receive orders for specialist machinery, equipment, materials and other products or services that require technical knowledge.

Qualification

There are no formal academic requirements, although entrants usually possess academic qualifications and/or relevant experience in a particular profession or speciality. Training is usually on-the-job. Professional qualifications and NVQs/ SVQs at Levels 2 and 3 are available.

Job Tasks

discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold; quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate; makes follow up visits to ensure customer satisfaction and to obtain further orders; stays abreast of advances in product/field and suggests possible improvements to product or service; maintains records and accounts of sales made and handles customer complaints.

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Administrator, e-commerce Adviser, sales, technical Adviser, service, home Adviser, technical Agent, agricultural Agent, business Agent, commission Agent, commission Agent, commission Agent, commission Agent, engineer's Agent, manufacturer's Agent, publisher's Agent, sales Agent, textile Agent Agent Agent Assistant, gallery, art Consultant, leasing Consultant, sales Consultant, sales and marketing Consultant, shipping Consultant, technical Controller, area Controller, divisional Controller, retail Controller, sales Developer, business Engineer, commercial Engineer, consulting Engineer, consumers Engineer, development, business Engineer, marketing, product Engineer, sales Engineer, service, sales Engineer, support, sales Executive, account, corporate Executive, account, enterprise Executive, account Executive, accounts, national Executive, e-commerce Executive, sales Executive, sales and marketing Handler, account, sales Manager, territory Merchant Merchant Officer, liaison, medical Officer, sales Officer, support, sales Organiser, sales Planner, sales Representative, agricultural Representative, architectural Representative, company Representative, educational Representative, heating Representative, liaison Representative, medical Representative, publisher's Representative, sales, technical Representative, sales Representative, technical Representative Representative Representative Representative Salesman, cattle Salesman, commercial Salesman, commission Salesman, computer Salesman, delivery Salesman, export Salesman, fish Salesman, glazing, double Salesman, meat Salesman, outside Salesman, tea Salesman, technical Salesman, travelling Salesman, tyre Salesman, van Salesman, van Salesman, water, mineral Salesman, wool Salesman Salesman Salesman Salesman Salesman-mechanic Specialist, computer Specialist, product Specialist, products Specialist, sales Specialist Superintendent, sales Superintendent Supervisor, area Supervisor, sales Trader, grain Traveller, commercial Traveller 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Marketing associate professionals assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs.

Qualification

There are no formal academic requirements, although many entrants possess a BTEC/SQA award, A levels/H grades, a degree or equivalent qualification. Training is typically in-house, supplemented by short courses or professional qualifications provided by the Market Research Society. NVQs/SVQs in Marketing Research are available at Levels 3 and 4.

Job Tasks

discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements; establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs; collates and interprets findings of market research and presents results to clients; discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments; briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Estate agents and auctioneers arrange for the valuation, sale, purchase, rental and leasing of property on behalf of clients.

Qualification

There are no formal academic entry requirements although entrants to professional training via the National Federation of Property Professionals (NFOPP) will normally possess GCSEs/S grades, an NVQ/SVQ and/or relevant experience. Off- and on-the-job training is possible, and apprenticeships are available in some areas.

Job Tasks

discusses client’s requirements and may advise client on the purchase of property and land for investment and other purposes; conducts or arranges for structural surveys of properties and undertakes any necessary valuations of property or agricultural land; advises vendors and purchasers on market prices of property, accompanies clients to view property; markets the property on behalf of the vendor, prepares written information and press advertisements; negotiates land or property purchases, sales, leases or tenancy agreements and arranges legal formalities with solicitors, building societies and other parties; makes inventories of property for sale, advises vendor of suitable reserve price, issues catalogues, conducts auction, notes bids and records sale.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Sales accounts and business development managers plan, organise and undertake market research to meet the requirements of an organisation’s marketing and sales policies.

Qualification

Entrants to the professional qualifications of the Chartered Institute of Marketing require GCSEs/S grades, A levels/H grades, a BTEC/SQA award, an Advanced GNVQ/GSVQ Level III, a degree or equivalent qualification and/or relevant experience. NVQs/SVQs in sales and qualifications from other relevant professional bodies are available.

Job Tasks

liaises with other senior staff to determine the range of goods or services to be sold, contributes to the development of sales strategies and setting of sales targets; discusses employer’s or client’s requirements, carries out surveys and analyses customers’ reactions to product, packaging, price, etc.; compiles and analyses sales figures, prepares proposals for marketing campaigns and promotional activities and undertakes market research; handles customer accounts; recruits and trains junior sales staff; produces reports and recommendations concerning marketing and sales strategies for senior management; keeps up to date with products and competitors.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Sales administrators provide support to the process of selling equipment, materials and other products or services.

Qualification

There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 1 and 2.

Job Tasks

provides information to customers on products and prices; fields telephone enquiries from prospective customers on behalf of the sales team; prepares sales invoices and maintains records and accounts of sales activity; handles customer complaints or forwards them to relevant member of sales team; carries out general clerical duties.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Sales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.

Qualification

No minimum academic qualifications are required although some employers may require GCSEs/S grades. Training is typically provided on-the-job. Apprenticeships and NVQs/SVQs in Retail Operations are available at various levels.

Job Tasks

discusses customer requirements, including type and price range of goods/services desired; advises customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times; advises customer making major purchase on credit terms and arranges finance as appropriate; receives full or partial payment, checks validity of form of payment, writes or prints bill, receipt or docket and packages merchandise for customer; arranges and replenishes goods on display stands, undertakes stock checks and assists with the receipt of deliveries from suppliers into the stock room; handles returns and deals with customer complaints.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Retail cashiers and check-out operators accept payments from customers and give change in respect of sales or services.

Qualification

There are no minimum academic requirements although some employers may require GCSEs/S grades or relevant experience. Training is typically provided on-the-job. NVQs/SVQs in Retail Operations are available at Levels 1 and 2.

Job Tasks

records cost of each item on cash register or by use of bar code reader and totals the amount to be paid; receives cash, cheque or debit or credit card payment, checks validity of form of payment, gives change and issues receipts for purchase; debits customer’s account in respect of purchases or services; monitors fuel taken by self-service customers or refuels vehicle if required; maintains transaction records as requested.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Telephone salespersons obtain, receive, process and record telephone orders for goods and services.

Qualification

Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Selling are available at Levels 2 and 3.

Job Tasks

learns about the product(s)/service(s) to be sold; telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered; quotes prices, credit terms and delivery conditions and records details of orders agreed; receives orders for goods/services by telephone and records relevant details; arranges despatch of goods and services, information and/or brochures to customers; maintains record of sales statistics, customers contacted and changes to customer details.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Pharmacy and other dispensing assistants work under the supervision of pharmacists or other relevant health professionals to dispense drugs and medicines, issue pre-packaged prescriptions, sell over-the-counter medication, dispense spectacles and contact lenses and other related products.

Qualification

Entrants usually possess GCSEs/S grades. Training is typically received on-the-job, supplemented by study towards vocational qualifications. NVQs/ SVQs are available in relevant areas and at various levels, and apprenticeships may be available.

Job Tasks

checks received prescriptions for legality and accuracy and confirms patients’ or customers’ details; maintains records of prescriptions received and drugs issued; checks stock levels, rotates stock, orders new stock from supplying companies and ensures that products are stored appropriately; arranges displays of merchandise; relays information to customers under the direction of pharmacist or other health professional; carries out sales transaction, wraps and packages goods.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Vehicle and parts salespersons and advisers sell new and used vehicles to the general public, and vehicle accessories and parts to garages, vehicle dealerships and the general public.

Qualification

There are no formal academic requirements for entry but some employers may ask for GCSEs and/or some previous relevant work experience. Apprenticeships may be available in some areas. Vehicle salespersons generally require a full, clean driving licence.

Job Tasks

discusses customer’s requirements, advises on most appropriate vehicle, explains its features and arranges test drive; negotiates sale price including any ‘trade-in’ and extra accessories, works out finance arrangements and completes sales paperwork; carries out pre-delivery inspection and formal hand-over of vehicle to customer; updates stock record, orders new vehicles from manufacturer, buys in used cars; receives orders for parts by phone, email or in person and checks availability on stock record; obtains parts from store or orders from suppliers; organises delivery of parts and handles payment; orders new supplies, arranges storage and updates stock records.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Work Description

Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments.

Qualification

No minimum academic qualifications are required although some employers may require GCSEs/S grades or A levels/H grades along with relevant work experience. NVQs/SVQs in Retail Operations are available at Levels 1 and 2, and apprenticeships may be available in some areas. Professional qualifications are relevant in some areas of selling and may be an advantage.

Job Tasks

directly supervises and coordinates the activities of sales and related workers; establishes and monitors work schedules to meet sales and productivity targets; liaises with managers and other departments to resolve operational problems; determines or recommends staffing and other needs to meet sales and productivity targets; reports as required to managerial staff on departmental activities.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

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