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Claims Handling Administrator Apprentice - £20,000 per annum

  • REYNOLDS PORTER CHAMBERLAIN LLP
  • Bristol, City of Bristol
  • £20000 per annum
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A great opportunity to join a growing team as a Claims Handling Administrator Apprentice. Working with the Administration Manager, Team Leaders, and other team members, you will be responsible for a technical and efficient business process administration support service to the Claims Handling department.

  • GMFJ Reference
    257868
  • Wages
    £20,000 p/a
  • Hours
    35.00 per week
  • Date Posted
    19/02/2025
  • Start Date
    07/04/2025
  • Approx. Duration
    16 months

  • Location
    Bristol
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Business administrator (ST0070)
  • Employer
    REYNOLDS PORTER CHAMBERLAIN LLP

Description

The Claims Handling team provides an outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers. The team provided significant value to the wider RPC law firm through the provision of referrals and is an important aspect of the firm’s insurance business and future strategy.

Collectively, you will be responsible for building and shaping the team for the future, embedding principles of lean and efficient working, and establishing the culture, values and behaviours that make for an attractive and varied legal career.

The main responsibilities will be assisting team members with administrative tasks including:

  • Opening new matters and inputting data into the claims management system
  • Sending acknowledgements
  • Conducting conflict searches
  • Assisting with diary management
  • Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making / receiving telephone calls, dealing with enquiries etc.
  • Dealing with financial matters, for example arranging and processing payments, dealing with billing and accounts queries, recording and updating financial information etc.
  • Capturing and collating required Management Information – for performance management, client reporting, Service Level Agreements etc.
  • Liaising with insurers and brokers to request full policy information
  • Ensuring policies, proposal forms and schedules are properly filed
  • Management of centralised mailboxes
  • Providing excellent customer service at all times

For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 257868)

Company website : https://www.rpc.co.uk/

  • Knowledge and use of Microsoft office (including Excel, Word, PowerPoint and Outlook)

Minimum 6 x GCSE grades A*-C or 9-4 including Maths and English

Business Administration Level 3 Standard

  • Keen attention to detail
  • Organised and efficient
  • Hardworking, enthusiastic and motivated
  • Ready and willing to learn
  • A confident person, with strong written and verbal communication skills
  • Committed to turn a hand to whatever tasks are needed to meet the team's aims

At this stage, we envisage there will be opportunities to work in the Claims Handling team as an administrator following an initial 18-month fixed term contract whilst the apprenticeship is undertaken.

Working week: Monday to Friday from 9:30am to 5:30pm

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

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