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I am currently undertaking a Level 3 Data Technician Apprenticeship at Microsoft, which started in November 2023 and ends in May 2025.
As a CSA, I help customers onboard new applications within their environment, which allows me to use both my technical knowledge and my people skills. A highlight of my career so far has been working with over 50 customers—I've gained so much valuable experience! I have plenty of support from my manager, colleagues, and apprenticeship provider, which makes a huge difference. There are so many avenues to explore, whether that’s staying on in my current role or moving to a partner— the opportunities are endless!
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