• Name
    Israa Ibrahim
  • Job Title and Employer
    Technical Specialist
  • Employer
    Microsoft
  • Provider
    The Development Manager
  • Levels
    Level 6 (Higher) Apprenticeship
  • Training Provider and Qualification
    The Development Manager
  • Occupations
    Computing, technology and digital
  • Apprenticeship Start Date
    Sep 2024
  • Skills Gained
    Networking Communication Problem solving Resilience and Teamwork
  • What are your interests outside of work?

    Volunteering, Archery, and Gaming

GetMyFirstJob Ambassador

Hello, I Am Israa Ibrahim

I wanted to gain practical, hands-on experience in my field. An apprenticeship offered the perfect blend of learning and doing, allowing me to apply theoretical knowledge in real-world scenarios. Working alongside experienced professionals was a major draw. I knew that being mentored by industry experts would provide invaluable insights and skills that are often not covered in traditional academic settings.

Tell us more about your experience

A TS is an expert in a particular area of Microsoft technology. We develop, implement, and maintain technologies within our area of expertise. It involves a variety of responsibilities, such as, researching and evaluating new technologies, creating and improving processes, and providing technical support to our partners and customers. Day-to-day, the work varies, but generally, it involves a mix of technical problem-solving, support, and project work including customer demos and workshops.


A highlight of my apprenticeship so far would be hosting the Microsoft UK Town Hall live one year into my apprenticeship, with over 6000 employees invited, was a whirlwind experience. Also, Interviewing UK CEO Clare Barclay, as well as sharing my experiences as an apprentice for National Apprenticeship week this year was amazing!


The biggest challenge of my career so far has been navigating the steep learning curve. Transitioning from academic projects to real-world applications, while being incredibly rewarding, have involved understanding complex systems and collaborating with experienced experts has been tough. However, I'm resilient and have been working on building great skills that will help support me in these challenges!


The support I have received so far at Microsoft has been incredible. I am fortunate to have a robust support network that has been instrumental in my growth and development. This network includes my mentor who has been invaluable and provides guidance within my role. My manager, who ensures I have the resources I need and encourages my professional development. Being part of the EiC community has connected me with peers who are also in the early stages of their careers. This community offers a platform for sharing experiences, learning from each other, and building a sense of camaraderie. Last but very much not least, I have my two coaches from my training provider who offer additional support from an academic perspective.


One of the my goals is being offered a full-time position at Microsoft. This would allow me to continue growing within the company, applying the skills and knowledge I’ve gained during my apprenticeship. However, with the experience and skills acquire, I could explore various career paths within the tech industry, whether at Microsoft or elsewhere, leveraging the strong foundation built during my apprenticeship. Who knows where the world will take me!


My advice to anyone looking to start an apprenticeship would be to go for it!! An apprenticeship is a fantastic opportunity to learn on the job and an amazing way of setting a strong foundation for the beginning of your career Journey. They provide practical, hands-on experience in your chosen field. You’ll work on real projects and gain valuable skills that are directly applicable to your career. You’ll have access to experienced experts who can offer guidance, support, and insights. You’ll connect with colleagues, industry professionals, and peers, which can open doors for you. An apprenticeship is a unique and rewarding experience that can set the stage for a successful career.

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