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Technical author apprenticeships

Computing, technology and digital | Creative and media

Technical author apprenticeships - where to start

You can get into this job through

  • a university course
  • applying directly
  • completing specialised training courses


    • University

    You'll usually need a degree or postgraduate qualification in a subject like: 

    • science 
    • computing
    • journalism 
    • engineering 
    • telecommunications
    • pharmaceuticals 
    You can do technical communication and writing courses at postgraduate level. You'll usually need 2 to 3 A-Levels, or equivalent, for a degree. You'll need a degree in a relevant subject for postgraduate study.

    Direct Application
    You can apply to companies directly. Employers will expect you to have in-depth industry knowledge and experience of writing and editing in their sector. You'll need to show you can research and interpret complex information and communicate it clearly. You'll also need to know about: 

    • content planning and strategy
    • writing to brand style or other guidelines
    •  user behaviour - how people read and absorb information 
    • project management
    Other Routes
    You may be able to find work after doing short, specialised training courses in: content planning writing styles quality assurance costing project management The Institute of Scientific and Technical Communicators may have details of short courses like these and how to find them. 

    Technical author apprenticeships - what it takes

    Skills and knowledge

    You'll need: 

    • knowledge of English language 
    • excellent written communication skills 
    • to be thorough and pay attention to detail 
    • knowledge of media production and communication 
    • thinking and reasoning skills 
    • administration skills 
    • knowledge of computer operating systems, hardware and software 
    • the ability to use your initiative 
    • to be able to use a computer and the main software packages competently

    Technical author apprenticeships - what you'll do

    Day-to-day tasks

    In your day-to-day duties you could: 

    • collect and edit complex information 
    • produce new documents like manuals and instructions 
    • update or rewrite existing documents 
    • commission photographs or illustrations
    • work on digital or multi-channel content like blogs, e-learning or podcasts 
    • test what you've written with content users 
    Working environment
    You could work in an office or from home.

    Career path and progression - Technical author apprenticeships

    With experience, you could become a technical author for a larger organisation, or move into technical editing.

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    IT Helpdesk Apprentice

    • IT
    • 307.60 p/w
    • Advanced Level 3
    • Greater Manchester

    Lancashire
    IT Helpdesk Apprentice

    pstrongEmployer Description:strongp pAssured Digital Technologies combines the strengths and value to customers of two highly respected IT businesses: MDS Technologies and Bristol IT Company. The merger of the two businesses generates an even greater proposition for organisations through the compelling and significant complimentary portfolio of services and competencies derived from working with Government, Public Sector and Private SectorCommercial organisations.p pWe provide a range of services from Managed IT to Software Development and have over 30 years experience.p pstrongMain role Responsibilities:strongp pstrongSpecific duties will include (but arent limited to):strongp ul lithe timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails;li liusing the formal call logging system in place, and be responsible for the quality of the information recorded to be able to produce clear descriptions relating to user problems that ensure timely and efficient solutions;li lirecognising when a call is urgent and escalate accordingly;li licarrying out configuration and testing of new kit prior to install at customer site;li lithe ability to work as part of a team, whilst remaining self-motivated in managing your own workload;li lithe ability to demonstrate an excellent customer service focus when dealing with clients.li ul pstrongDesirable Skills:strongp ul liA keen interest in IT and must be able to work as part of a busy support teamli liGood Communication Skills- Building good relationships is fundamental to the delivery of services.li liOrganisational Skills- The ability to manage your own workload and to work to team and project deadlines.li ul pstrongPersonal Qualities:strongp ul liTeamwork and Cooperation- The ability to work flexibly in a team and contribute to a supportive work environment. Adaptability and flexibility.li liGood Telephone Manner.li liSociableli liFull UK Driving licence (Desirable)li ul divstrongEntry Requirements:strongdiv ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul divYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.div divdiv divIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.div divdiv divstrongFor more information please visit the UK ENIC website.strongdiv div pstrongCompany Perks: strongp ul li25 days holiday plus public holidays, plus your birthday offli liPrivate pension scheme with Royal London Mutualli liPrivate Medical careli liDeath in Service Benefitli liCycle to work and Tech Schemes.li liA company backing you who want to see you grow in your career.li liFriendly and relaxed flexible working environmentsli liOnsite Gym and Bicycle Parkingli ul div pstrongFuture Prospects:strongp ul liMove to IT Support Engineer or if Apprentice shows a keen interest in other areas of the company we are always looking for more people IE Security, AIli ul divstrongImportant Information:strongdiv divdiv divOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.div divdiv divstrongApply now!strongdiv

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    IT Support Apprentice

    • IT
    • 270.38 p/w
    • Advanced Level 3
    • Greater Manchester

    Lancashire
    IT Support Apprentice

    pstrongThe Opportunity:strongbr Are you passionate about IT and eager to kickstart your career?p pWere on the lookout for a motivated individual to join our team as an IT Support Apprentice.p pThis role is perfect for someone whos ready to dive into the world of IT, learn from the best, and make a real impact. Plus, theres a chance to go full-time after your apprenticeship!p pstrongWhat youll do:strongp ul listrongGet Hands-On:strongShadow our engineers both in-house and on client visits.li listrongBe the First Line of Support:strongAnswer calls and log support tickets.li listrongTech Troubleshooter:strongHelp with Microsoft 365, diagnose PC and laptop issues, and work on networking, WiFi, and telephone systems.li listrongCustom PC Builder:strongAssist in pricing and building custom PC systems.li listrongTeam Player:strongWork closely with our experienced engineers, admin team, and directors on a variety of tasks.li ul pstrongWhat were looking for:strongp ul liA genuine passion for IT.li liEnthusiasm and a proactive attitude.li liGreat communication skills.li liA strong work ethic.li ul pHaving a driving licence is a plus, but if youre learning, thats cool too!p pstrongWorking week:strong 37.5 hours per week, Monday - Friday, 8:30am - 5pm.p pstrongSalary:strong 15,000 per annum.p pstrongPerks of the job:strongp ul listrongTraining Galore:strongAccess to courses from top vendors like Microsoft, Draytek, and ZyXel.li listrongCareer Growth:strongPotential to secure a permanent, full-time position.li listrongSupportive Environment:strongWork with a friendly, experienced team.li listrongNetworking:strongConnect with businesses across Scotland.li listrongBenefits:strongPension plan and more!li ul pstrongFuture prospects:strongbr 90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.br Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at strongSCQF Level 6. strongbr If you are interested in starting your career and receiving a work based qualification at the same time, strongAPPLY NOW!strongp

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    ICT Systems Administrator Degree Apprenticeship

    • IT
    • 505.70 p/w
    • Higher Level 4
    • Greater Manchester

    Lancashire
    ICT Systems Administrator Degree Apprenticeship

    pBeckfoot Trust is an organisation that links a group of local Bradford schools together so that they can collectively improve the life chances for young people within their schools.p pWe are seeking to appoint an IT System Administrator with experience and skills in IT and customer service. This post provides the opportunity to complete a higher-level apprenticeship in Digital and Technology Solutions Professional ( Degree ). The right candidate will be a highly valued member of our Central Team within Team Beckfoot Trust.p pAs our IT Systems Administrator, you will be responsible for ensuring the smooth operation of all IT systems across the schools within our trust.p pstrongKey Responsibilities:strongp ul listrongIT Infrastructure & Support:strong Maintain and monitor IT systems across schools, providing second-line support and escalating issues as needed.li listrongIncident Management:strong Investigate and resolve technical issues, implement security protocols, and ensure service reliability.li listrongSystem Administration:strong Manage IT assets, user accounts, cloud and on-premises systems, and softwarehardware installations.li listrongTraining & Collaboration:strong Support staff and students with IT training, troubleshooting, and best practices while working with external vendors.li listrongCompliance & Security:strong Ensure GDPR, cybersecurity, and data protection compliance, maintaining accurate records and risk assessments.li listrongProfessional Growth:strong Stay updated with industry trends, participate in training, and continuously improve IT operations.li ul pYou will work collaboratively with our Trust IT Team to support multiple schools . As we continue to standardise our technology and processes, you will maintain comprehensive documentation and managing the IT service portfolio to ensure efficiency and standardisation across our trust.p pstrongKey Person Specification(s):strongp ul listrongQualifications:strong Minimum Level 4 IT qualification with GCSEs in Maths and English; additional IT-related certifications (e.g., ITIL, Microsoft) are desirable.li listrongExperience: strongAt least three years of IT experience, including infrastructure management and application support; experience in educational IT is a plus.li listrongSkills & Knowledge:strong Strong problem-solving abilities, knowledge of IT systems in educational settings, and effective communication skills.li listrongValues & Character:strong Commitment to safeguarding, diversity, and ethical leadership, with emotional intelligence and a passion for education.li listrongPersonal Circumstances:strong Legally able to work in the UK, flexible for meetings outside regular hours, and ideally has a driving license with access to a car.li liThis might well suit someone who already holds a ICT L3 Apprenticeship and is seeking career advancementli ul pBeckfoot Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All offers of employment are subject to an Enhanced Disclosure and Barring Service (DBS) check, and where applicable, a prohibition from teaching check will be completed for all applicants as part of our overall vetting checks.p divstrongEntry Requirements:strongdiv divdiv divA Level 3 qualification in a relevant area in any grade. Acceptable qualifications include:div ul liTwo A levels in one or more similar subject.*li liLevel 3 apprenticeship in a similar subject.li liInternational Baccalaureate at Level 3 in a similar subject.li liBTEC Extended Diploma in a similar subject.li liA work experience route (2-3 years) in a similar subject-related role.li ul div*’Similar subject’ relates to areas directly relevant to or commensurate with ’Digital and Technology Solutions’. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-LevelBTEC Computer Science, Information Technology, Networking, Software Engineering, etc.div divYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.div divdiv divIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.div divdiv divstrongFor more information please visit the UK ENIC website.strongdiv pstrongOther Benefits :strongp ul liEmployee Assistance Programme (EAP)li liLocal Authority Pensionli liPaid for travel between sitesli liThere is free parking on school sites where availableli liBlue Light Cardli ul pstrongFuture Prospects:strongp ul liFull time position may be available on successful completion of the Apprenticeship.li ul divstrongImportant Information:strongdiv divdiv divOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.div divdiv divstrongApply now!strongdiv

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    Software Developer Apprentice

    • IT, Software, Web & Telecoms Professional
    • 342.38 p/w
    • Higher Level 4
    • Greater Manchester

    Lancashire
    Software Developer Apprentice

    pstrongOutserves Commitment to Apprenticeships:strongp pWe are committed to the development of new talent in both finance & accountancy and software solutions for the ecommerce sector, and we are proud of the success of the many apprentices we have supported and watched progress. A career in this space is vibrant with ample opportunities that continue to grow both within our organisation and in the global market.p pstrongWhy choose us for your apprenticeship? strongp pWith a successful history of apprenticeship support that started 5 years ago, we are experienced in the apprenticeship standards and can offer critical knowledge, develop key skills required to be a high performer, and offer a variety in the work carried out, all of which supports your personal growth to help you achieve your best and feel encouraged throughout your programme to succeed. We may (and often do) offer a permanent position post completion of the apprenticeship, but we are just as open to support your career aspirations elsewhere to build the talent in an industry we are passionate about.p pDepending on the level of qualifications already attained will decide on the apprenticeship route:p ul liA-levels or equivalent this will follow the route of an NVQ level 4 apprenticeship.li liIT related degree a degree level apprenticeship will be the route for this level.li ul pstrongCompany Values:strongp ul listrongCreate it:strong we lead change with creativity and innovation.li listrong stylefont-size: 0.9375rem;Drive it:strongspan stylefont-size: 0.9375rem; we push the limits to deliver every time.spanli listrong stylefont-size: 0.9375rem;Love it:strongspan stylefont-size: 0.9375rem; passion in all that we do.spanli listrong stylefont-size: 0.9375rem;Own it:strongspan stylefont-size: 0.9375rem; no half measures.spanli listrong stylefont-size: 0.9375rem;Support it:strongspan stylefont-size: 0.9375rem; safe in our hands.spanli ul pstrongRole Summary:strongp pWere looking for a curious, committed Apprentice Software Developer to join our growing tech team. Youll be working on agile projects that involve building and supporting custom integrationsespecially between cloud accounting systems (like Xero) and ecommerce platforms (like Shopify and Amazon)using APIs.p pYoull gain hands-on experience using TypeScript and JavaScript, especially within Node.js environments. Alongside your learning, youll be contributing to real client projects and developing clean, reliable code that solves real-world business problems.p pstrongSalary - 17,000 to 20,000 per annum DOEstrongp pstrongKey Role Responsibilities:strongp ul liSupporting the development of integrations between cloud systems using RESTful APIsli liWriting and testing code in TypeScript and JavaScript (Node.js)li liCollaborating in agile sprintsdaily standups, planning, and retrosli liDebugging and troubleshooting issues in live environmentsli liLearning from experienced developers and contributing to technical discussionsli liDocumenting code and development processes clearly and conciselyli ul pstrongPersonal Profile:strongp pAs an apprentice for Outserve we look for those who can demonstrate the following:p ul liA genuine interest in software development and problem-solvingli liSome exposure to coding, even if self-taught!li liCuriosity about cloud systems, ecommerce platforms, and automationli liGood communication skills and a team mindsetli liWillingness to learn, ask questions, and share ideasli liOrganised, reliable, and able to manage your time effectivelyli ul pstrong stylefont-size: 0.9375rem;Nice to Have (But Not Essential)strongp ul liAny experience with APIs, Git, or Node.jsli liFamiliarity with tools like Postman or VS Codeli liAwareness of platforms like Xero, Shopify, or WooCommerceli ul pstrongEntry Requirements:strongp ul liThe learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training providerli liOR an A-level in Science, Technology, Engineering or Mathematicsli li(STEM) subject and a successful completion of our aptitude testli liOR a BTEC Diploma in IT and a successful completion of our aptitude testli liOR 2 years experience in a relevant role and successful completion of our aptitude testli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website.strongp pstrongBenefitsbr strongp ul li24 days holiday plus bank holidays, can buy or sell up to five days, 1 month before the start of the holiday year after probation periodli liSnacks and drinks provided in the officeli liPension via Nest after 3 monthsli liMonthly Health and Wellbeing paymentli liDeath in service and Yulife Appli liPrivate medical insurance after probation period, family members can be added at your own expense li ul pstrongFuture Prospects:strongp p90 of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.p divstrongImportant Information:strongdiv divdiv divOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.div divdiv divstrongApply now!strongdiv

    More Info & Apply
    IT Support Apprentice

    • IT
    • 386.05 p/w
    • Advanced Level 3
    • Greater Manchester

    Lancashire
    IT Support Apprentice

    pstrongWhy South Lanarkshire College?strongbr South Lanarkshire College are looking for an IT Support Apprentice to join their team in May 2025.ppThe apprentice will complete a 2-year apprenticeship programme, starting off on a Digital Helpdesk Support Level 6 qualification and progressing onto an IT Support Level 8 Programme.ppstrongWhats Involved?strongpulliRoutine refresh, support and maintenance of all desktop systems.liliProvide support and maintain up to date and appropriate configurations for all desktop hardware and software.liliInstallation, testing and configuration of software and hardware.liliUsing the software tools to ensure all systems are performing at the highest quality.liliUpdate the Asset Register with all moves and changes of IT equipment.liliMoving and setting up of equipment, as necessary.liulpYou will complete any other duties as necessary within the scope of the role.ppstrongWhat do they need from you?strongpulliThe ideal candidate will be enthusiastic and have a real passion for ITliliPro-active attitude and keen to work as part of a teamliliWell organised and able to work with a high degree of accuracyliliDependable, self-motivated and the ability to work independentlyliliDedicated and motivatedliulpstrongSalary:strongbr 22,932 per annum.ppstrongWorking week:strongbr Standard 35-hour working week.br Hours are worked between 8:45am and 4:30pm, Monday to Friday.ppstrongBenefits:strongpulliAttractive holiday entitlement including a minimum of 45 days annual leave for support staffliliStaff development days liliMonthly staff health and wellbeing activities liliFull use of campus facilitiesliliCycle to work schemeliliEligibility to join either SPPA or SPF pension schemeliulpstrongFuture prospects:strongbr A fixed term contract is available for one year after the successful completion of the 2 year programme.ppstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.br Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.ppOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atstrongSCQF Level 6. strongbr If you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp

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    IT Support Apprentice

    • IT
    • 265.50 p/w
    • Advanced Level 3
    • Greater Manchester

    Lancashire
    IT Support Apprentice

    pstrongEmployer Description:strongp pAt Jansa IT we are committed to delivering excellence when dealing with all your IT needs.br Businesss face various challenges in running a successful business. The certainty of success comes from working with an IT company whose experience and expertise will move your business forward.p pThe future of your business depends on how effectively you harness the power of technology.br Jansa IT have been assisting customers develop their business for over 15 years, through IT and technology exploitation. We achieve this by identifying solutions, designing, implementing and managing your IT needs.p pstrongOverview:strongp pWe are now looking for an eager candidate to join us as an apprentice.p pYou will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.p pstrongDuties:strongp ul liFirst line support: Imaging and maintenance of PC’sli liSetup, update and fault diagnosis of customer IT systemsli liGeneral network support and troubleshootingli liCall handling: Answering customer queries directly on the phone where required and maintaining accurate recordsli liMaintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. This is an audit-able activity and must contain up-to-date recordsli liInstallation of computers and peripheral devices (e.g. printers, scanners, mobilesmart phones)li liExplaining technical issues in a clear way to non-technical clientsli liAnswering the phone in a professional manner and, if relevant passing on any information promptlyli ul pstrongWhat we are looking for:strongbr strongDesirable skills:strongp ul liGood Customer Service skillsli liConfident speaking on the phoneli liSome basic knowledge experience of ITli ul pstrongEntry Requirements:strongp ul li3 GCSE’s (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information, please visit the UK ENIC website.strongp pstrongBenefits:strongp ul li28 days annual leave (inc bank holidays)li liRegular staff lunches (paid for by company)li liStaff events (paid for by company)li liPaid sick leaveli liFlexible workingli liPension contribution matchingli liMental health and wellbeing supportli liTravel tofrom apprenticeship training andor customer sites paid for by companyli ul pstrongFuture Prospects:strongp p90 of QA Apprentices secure permanent employment after finishing their apprenticeship.br Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.p pstrongImportant information:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongApply now!strongp

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    Data Analyst Apprentice

    • Data analysts
    • 366.13 p/w
    • Higher Level 4
    • Greater Manchester

    Lancashire
    Data Analyst Apprentice

    pstrongEmployer description:strongp pKerry Network Logistics Ltd provides end-to-end supply chain solutions for companies of all sizes. Our core business encompasses international freight forwarding, integrated logistics capabilities, and supply chain solutions. Empowered by state-of-the art IT-solutions, we help successfully drive our clients businesses at the global, regional and local level.p pWe are looking for a detail-oriented and highly organised Data Analyst Apprentice to join our EMEA ITS team at our Manchester Head Office in Trafford Park.p pstrongResponsibilities:strongp ul liManage and analyse data for governance projects, ensuring alignment with global initiatives.li liWork with HQ and regional teams to track and implement security programmes.li liIdentify opportunities for efficiencies and innovations through data analysis.li liSupport financial planning and cost-saving initiatives with data insights.li liRepresent the IT department by providing data-driven analysis on governance and security projects.li liAssist in tracking compliance with ISO27001, GDPR and NIS2 regulations.li liDevelop KPIs to measure IT performance.li liAnalyse project ROI and benefits to assess impact and success.li liProduce and maintain Power BI reports to track key metrics and provide visual insights for stakeholders.li ul pstrongDesirable skills:strongp ul liExperience in data entry, administrative, or clerical roles, with familiarity in managing data.li liProficiency in Microsoft Office Suite, particularly Excel, for managing and analysing data.li liStrong attention to detail.li liInterest in IT.li liExcellent communication skills both written and verbal.li liStrong organisational skills.li ul pstrongEntry requirements:strongp pstrongStandard entry:strongp ul liLevel 3 qualification (apprenticeshipA-levelsBTEC, etc)li liOR equivalent work experience (typically two years in a relevant role)li ul pstrongPlus:strongp ul li5 GCSEs, including English and Maths at Grade 4 (C) or aboveli liExperience with using Excel and Microsoft products (or similar)li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p36.25 hours per week, Monday to Friday, flexible hours 8am - 4pm 9am - 5pm 10am - 6pmp pstrongBenefits:strongp ul liFree parking on siteli liLife insuranceli liMedicash health care planli li25 days holiday and increase of 1 year every year after 5 years of service up to 30 days totalli liIT staff receive Udemy Business access to online learning platformli liHybrid workingli liFree daily refreshmentsli li5 employer contribution pension schemeli liProgression opportunitiesli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

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    IT Technician Apprentice

    • IT quality and testing professionals
    • 396.75 p/w
    • Advanced Level 3
    • Warwickshire

    Warwickshire
    IT Technician Apprentice

    pAre you looking to launch your career in IT? Are you looking to develop with a forward-thinking business? We are looking for an IT Technician Apprentice to join our team and support our vast range of clients.p pMarke Solutions are a skilled group of IT consultants who specialise in supporting small and medium-sized businesses across the UK with IT Support and IT Management. Our customers range from manufacturers, solicitors, architects, planners and more, each with their own unique needs, meaning that no two days are ever the same!p pstrongResponsibilities:strongp ul liFirst-line technical support: Assist customers across various industries with their IT queries, providing prompt and professional support.li liDeliver excellent customer service over the phone, assessing issues and escalating to appropriate technicians when necessary.li liHandle lower-level technical troubleshooting to resolve straightforward IT issues.li liPerform data entry tasks to maintain accurate records of customer interactions and support tickets.li liGenerate and track support tickets, ensuring all tasks are resolved efficiently.li liSupport the team with general administrative and office-related tasks.li ul pstrongDesirable skills:strongp ul liYou dont need to be a tech wiz were looking for somebody with a keen interest in IT who is eager to learn and develop new skills.li liExcellent verbal and written communication skills.li liOrganised and strong time management skills.li liKeen problem solver and able to use initiative.li liAble to work well under pressure and manage multiple tasks effectively.li liFull UK drivers license and access to own vehicle (advantageous due to location).li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strongp p37.5 hours per week, Monday to Friday, 9am - 5:30pm with 1 hour lunch break.p pstrongBenefits:strongp ul liFree on-site parking.li liWorking with a close-knit team, with plenty of exposure to different areas of IT.li li28 days annual holiday (including public bank holidays).li ul pstrongFuture prospects:strongp pOpportunity for growth and career progression upon completion of the apprenticeship to further develop your skills and experience.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

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    IT Support Apprentice

    • IT
    • 270.38 p/w
    • Advanced Level 3
    • Northamptonshire

    Northamptonshire
    IT Support Apprentice

    pParadise Computing Ltd is an IT services company based in Althorp near Northampton. Established in 1987 the company specialises in cloud platforms for Sage 200 ERP systems, software development, network support and training. We are a high-quality company and Sage Business Partner and ISO27001 certifications. A position has come available on our busy helpdesk to provide telephone and remote assistances to our hosted customers.p pAs a successful applicant you can expect to work with a friendly and highly motivated professional team as well as joining a growing company with many opportunities for personal development and advancement. There is ample free parking at the offices and drinks and snacks are provided.p pstrongPrimary Role:strongp ul liSupport customers systems via email, telephone and remote connectionli liTo reassure customers of quality of service and manage critical failuresli liRespond to emails to the Helpdesk Inbox within one hour of receipt and update internal processesbr -Ensure tickets are comprehensive for each job and time logging is done correctlybr -Perform routine maintenance tasks on customers & company serversli ul pstrongPersonal Skills required:strongp ul liKnowledge of Windows operating systems and Microsoft Office Suite.li liFamiliarity with networking concepts, protocols, and troubleshooting techniques.li liGood problem-solving skills and attention to detail.li liGood communication skills, both verbal and written.li liAbility to work independently as well as part of a teamli ul divstrongEntry Requirements:strongdiv ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul divYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.div divdiv divIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.div divdiv divstrongFor more information please visit the UK ENIC website.strongdiv pstrongAdditional Information:strongp ul liCar driver essentialli liHours: Full time (7.5 hours in window 8:30-5:30).li li25 Days Annual Leaveli ul pstrongBenefits After 6 months probation:strongp ul liFull Private Medical Planli liCash Planli liCompany Profit-Sharing Bonus Schemeli li1 Days Leave for your birthdayli ul pstrongFuture Prospects:strongp p90 of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.p pstrongImportant Information:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongApply now!strongp

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    IT Technician Apprentice

    • IT quality and testing professionals
    • 270.38 p/w
    • Advanced Level 3
    • Leicestershire

    Leicestershire
    IT Technician Apprentice

    pstrongEmployer description:strongp pMark1 IT simplifies IT for business owners by taking away the complexity and hassle of managing technology. Our team of experts handle all aspects of IT, from strategy and design to implementation and management, leaving business owners free to focus on what they do best running their business. Our IT services include IT support, IT security and compliance, IT backup, IT procurement, IT consultancy, IT infrastructure, internet connectivity and cloud hosted voice telephony systems.p pstrongOverview:strongp pThe number one goal of everyone in our team is to make our clients exceptionally happy. As the first point of contact for all incoming support requests, the IT Technician Apprentice plays a vital role in delivering a positive client experience and ensuring the smooth triage of technical issues.p pThis position is designed for someone at the very beginning of their IT career. Youll receive structured training, close supervision, and support from the wider team to help you grow in confidence and capability.p pstrongResponsibilities:strongp ul liAct as the first point of contact for inbound support requests via phone, email, and ticketing system.li liAccurately log and prioritise tickets based on client impact, escalating when necessary.li liProvide basic first-line support (e.g. password resets, simple troubleshooting) under supervision.li liUse HaloPSA to create, update, and manage service tickets with clear documentation.li liMaintain up-to-date client notes and documentation as guided by the team.li liDeliver a professional and friendly customer experience, keeping clients informed.li liShadow experienced technicians, follow SOPs, and participate in team meetings.li liComplete internal and external apprenticeship training to develop technical skills.li ul pstrongDesirable skills:strongp ul liGenuine interest in IT, problem-solving and delivering a great client experience.li liConfident, clear communicator with strong listening skills and attention to detail.li liPositive, proactive, and calm under pressure.li liOrganised, eager to learn, and able to follow processes.li liCan translate technical concepts into clear, client-friendly language.li liBasic familiarity with Windows, Microsoft 365, or general computer usageli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp pMonday to Friday, 8:30am - 5pm with 1 hour lunch break.p pstrongBenefits:strongp ul liGet your birthday off.li liA monthly perk boxmembership up the value of 30 (you choose!) after 6 months successful service.li liGenerous pension scheme and a salary review after 6 months service.li liAn easy-going environment and culture (we all enjoy what we do).li liA stand-up desk (if required) and high-powered laptop.li liDedicated mentoring and regular check-ins to support your growth.li ul pstrongFuture prospects:strongp pOpportunities for internal progression into Level 1 IT Technician roles.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

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    AI Data Analyst Specialist Apprentice

    • Data analysts
    • 360.75 p/w
    • Higher Level 7
    • Leicestershire

    Leicestershire
    AI Data Analyst Specialist Apprentice

    pstrongOverview:strongp pAs an AI Apprentice at Envera, you will play a key role in managing and developing AI-driven automations both internally within the business and externally for new and existing clients. This role involves working on AI and automation projects for SMEs across the United Kingdom, ensuring the successful deployment of AI solutions that improve efficiency, streamline operations, and enhance business processes.p pYou will work closely with AI developers and project managers to implement cutting-edge automation solutions, utilizing platforms such as OpenAI, ChatGPT, Claude, Botpress, Zapier, and other LLMs. Additionally, you will be responsible for managing and optimizing Enveras internal AI-driven systems and automations.p pThis is an exciting opportunity to be at the forefront of AI technology, gaining hands-on experience in automation, AI integration, and business process optimization.p pstrongKey Responsibilities:strongp article classgroupturn w-full text-token-text-primary focus-visible:outline-none dirauto tabindex-1 data-testidconversation-turn-4 data-scroll-anchortrue div classtext-base my-auto mx-auto py-5 px-6 div classmx-auto flex flex-1 text-base gap-4 md:gap-5 lg:gap-6 md:max-w-3xl lg:max-w-40rem xl:max-w-48rem div classgroupconversation-turn relative flex w-full min-w-0 flex-col agent-turn xsthread:px-0 smthread:px-1.5 mdthread:px-4 div classrelative flex-col gap-1 md:gap-3 div classflex max-w-full flex-col flex-grow div classmin-h-8 text-message relative flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start .text-message&:mt-5 dirauto data-message-author-roleassistant data-message-id69417a5f-a5b2-4585-b750-a959572983a7 data-message-model-sluggpt-4o div classflex w-full flex-col gap-1 empty:hidden first:pt-3px div classmarkdown prose w-full break-words dark:prose-invert light ul li data-start2 data-end80Design and deploy custom AI and automation solutions for SMEs across the UK.li li data-start83 data-end195Assess client needs and implement tailored AI-driven workflows using tools like ChatGPT, Claude, and Botpress.li li data-start198 data-end277Automate business processes with platforms like Zapier to enhance efficiency.li li data-start280 data-end367Troubleshoot, optimize, and improve AI and automation systems for better performance.li li data-start370 data-end457Manage and enhance Enveras internal AI systems, including customer interaction bots.li li data-start460 data-end554Support AI project planning, ensuring smooth deployment and integration of new technologies.li li data-start557 data-end644Stay updated on emerging AI trends and contribute ideas for new automation solutions.li li data-start647 data-end747Demonstrate problem-solving skills, analytical thinking, and a strong interest in AI and automation.li ul div div div div div div div div article pstrongRole Requirements:strongp p - Strong interest in AI, automation, and emerging technologies.br - Basic knowledge of AI platforms or automation tools.br - Problem-solving skills and the ability to think analytically.br - Ability to work on multiple projects and collaborate with different teams.br - Eagerness to learn and contribute to real-world AI applications.p pstrongStandard Entry Requirements:strongp pApplicants will usually have obtained: an honours degree (2:2 or above) in an appropriate discipline, or with the appropriate aptitude for a role in technology.p pstrongNon-standard entry with work experience:strongp pRelevant qualifications andor work experience will be taken into consideration where the applicant has the judged potential to benefit from the programme. Requests will be considered on an individual basis where appropriate.p pstrongCompensation & Benefits:strongp ul liSalary: Competitive apprenticeship wage with performance-based incentives.li liWorking Hours: MondayFriday, 9:00am5:00pm.li liCompany Equipment: Provided with a company laptop and all necessary software for the role.li liCareer Growth: Pathway to becoming an AI Conductor or AI Project Manager.li liAccess to Technology Innovation: Opportunities to explore and contribute to broader AI and tech initiatives within Envera and the group.li liFlexible Working: Office-based and remote work options available.li liTeam Environment: Work alongside a highly innovative team driving AI transformation.li liProfessional Development: Ongoing training, AI courses, and industry events.li liCompany Perks: Paid training, team-building events, and career progression opportunities.li ul pstrongFuture Vision:strongp pThis role is designed for individuals who are passionate about AI automation and process optimization. As Envera continues to grow in the AI space, successful candidates will be positioned to lead and expand automation projects, ensuring businesses across the UK benefit from cutting-edge AI solutions.p article classgroupturn w-full text-token-text-primary focus-visible:outline-none dirauto tabindex-1 data-testidconversation-turn-4 data-scroll-anchortrue div classtext-base my-auto mx-auto py-5 px-6 div classmx-auto flex flex-1 text-base gap-4 md:gap-5 lg:gap-6 md:max-w-3xl lg:max-w-40rem xl:max-w-48rem div classgroupconversation-turn relative flex w-full min-w-0 flex-col agent-turn xsthread:px-0 smthread:px-1.5 mdthread:px-4 div classrelative flex-col gap-1 md:gap-3 div classflex justify-startstrong stylefont-size: 0.9375rem;Training & Development:strongdiv div div div div article ul liAccess to industry-leading AI tools and real-world implementation projects.li liMentorship and guidance from experienced AI professionals.li liExposure to AI applications in customer service, sales, and business process automation.li ul divstrongImportant Information:strongdiv divdiv divOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.div divdiv divstrongApply now!strongdiv

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    IT Apprentice

    • IT
    • 360.75 p/w
    • Advanced Level 3
    • Greater Manchester

    Lancashire
    IT Apprentice

    pstrongEmployer description:strongbr Our client EPOS North are a well-established and trusted provider of EPOS Systems (Electronic Point of Sale Systems) to the Hospitality industry in Scotland and they require a highly motivated candidate to assist with maintaining, installing and supporting their clients IT needs through a range of systems.p pEPOS North is a local company based in Inverness who have been operating for over 14 years with staff having over 40 years experience between them. They sell EPOS systems and are the number 1 seller of CES Software to the hospitality and retail sectors throughout the entirety of Scotland. Along with the experience, EPOS have recently hired an Apprentice through QA, this is a great place to begin your Career in IT and Tech!p pstrongOverview:strongbr Are you an IT whizzkid that is looking for their first bite at gaining a long term career? Do you want to earn excellent qualifications and long term secure career prospects?p pEPOS North are now looking for an eager candidate to join them as an apprentice.br Full training and support will be provided along with full SVQ training support from QA to achieve an IT qualification in Digital Applications Support SCQF6.p pstrongResponsibilities:strongp ul liAssist Install team with EPoS system buildsli liVisit client sites to repair fault find and swap out I.T EPoS hardwareli liProgramming EPoS applications to clients individual requirementsli liProvide our clients with operational advice and support via telephone, internet, and e-mailli liProvide our clients with training, both on-site and remotely via telephone and internetli liAssist with on-site installations of new systemsli liProvide On Call out of hours weekend support cover (on a rota basis)li ul pstrongDesired skills experience:strongp ul liA general interest and knowledge of PC computing and Windows Operating Systemsli liFamiliarity knowledge of Microsoft Office applications: Word, Excel, & Outlookli liConfidence - you should be resilient and able to think independentlyli liStrong interpersonal skills - confidence in communicating with customersli liA can-do attitudeli liAbility to travel including, working away from home on occasionli ul pstrongSalary:strongbr 20,000 per annum.p pstrongWorking week:strongp ul li37.5 hours a week:li liMonday to Thursday, 9am to 5pmli liFriday is from 9am to 4pmli ul pstrongBenefits:strongp ul liGood culture and teamli liFlexibility with working hours Early finish on a Fridayli liLong term career in IT, progress within the companyli liYou will gain additional IT Qualifications along the wayli ul pstrongFuture prospects:strongbr 90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.br Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at strongSCQF Level 6. strongbr If you are interested in starting your career and receiving a work based qualification at the same time, strongAPPLY NOW!strongp

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    Paid Training

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    Great career prospects

    Employers think apprentices are 15% more employable than those with other qualifications. In fact, many large employers train their graduates and apprentices together!

    Learn on the job

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