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Neighbourhood warden apprenticeships

Emergency and uniform services | Government services

Neighbourhood warden apprenticeships - where to start

You can get into this job through

  • an apprenticeship
  • volunteering
  • applying directly


    • Apprenticeship

    Apprenticeships that may be relevant to this role include Level 3 Community safety adviser. To get onto an apprenticeship, you'll find it useful to have 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths.

     

    Work
    You could work your way into this role from other positions within housing associations, the local authority or security companies working for housing providers.

    Volunteering

    Volunteering could help you develop the skills needed to get a job as a neighbourhood warden. Opportunities may be offered by your local council or other organisations working with people with issues like homelessness, substance misuse, or anti-social behaviour. 

    Direct Application
    You may not need any qualifications to become a neighbourhood warden, although some employers may prefer you to have a good general standard of education with GCSEs in English and maths, and experience of working with the public. Employers will often focus on your personal qualities and people skills. It may be an advantage to have a clear understanding of the issues faced by the community you will be working in. You'll usually have induction training, lasting around 12 weeks, while you get to know your area and the issues you might face. 

    Neighbourhood warden apprenticeships - what it takes

    Skills and knowledge

    You'll need: 

    • knowledge of public safety and security
    • patience and the ability to remain calm in stressful situations 
    • the ability to work well with others 
    • to be thorough and pay attention to detail 
    • active listening skills 
    • customer service skills
    • concentration skills 
    • to be flexible and open to change
    • to be able to carry out basic tasks on a computer or hand-held device
    Restrictions and Requirements
    You'll need to pass enhanced background checks. Some employers will ask for you to have a driving licence and be aged 21 or over so that you can drive a company vehicle. Other employers would only ask that you're able to ride a bicycle supplied by them.

    Neighbourhood warden apprenticeships - what you'll do

    Day-to-day tasks

    You could: 

    • respond to anti-social behaviour incidents 
    • report crime to the police 
    • tell the council and other authorities about environmental problems 
    • issue fixed penalty notices for litter, graffiti and dog fouling 
    • make sure empty properties are safe and secure 
    • support older and vulnerable people in the area
    • get involved in community activities 
    • visit schools and attend community and resident meetings 
    • share information with other agencies like the police, community groups, social landlords and tenants’ associations
    Working environment
    You could work in the community. You may need to wear a uniform.

    Career path and progression - Neighbourhood warden apprenticeships

    With experience, you could become an assistant head warden, senior warden, or warden coordinator.

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