- GMFJ Reference
143399
- Wages
£4.30 p/h
- Hours
20.00 per week
- Date Posted
16/08/2021
- Start Date
15/09/2021
- Approx. Duration
18 months
- Location
Northampton
- Status
Now Taking Applications
- Sector
Customer Service
- Opportunity Type
Intermediate Level 2
- Employer
Berzerk Leisure Centre
Description
Berzerk Leisure Centre is part of Trilogy Leisure. Trilogy works in partnership with Northampton Borough Council and Duston Parish Council to provide active lifestyles in Northampton.
Berzerk Leisure Centre is currently looking to recruit two Apprentice Play Centre Assistants. As an Apprentice Play Centre Assistant your main duties will include;
- Meeting and greeting children’s party/private hire guests upon arrival
- Administer the party register ensuring arrival of all guests are recorded
- Regularly communicate with the client throughout the duration of the party to ensure everything is to their satisfaction
- Provide food and beverages to guests at the appropriate times
- Encourage a party atmosphere at all times including organizing the cutting of the cake, singing Happy Birthday and wearing the Barney outfit
- Work in partnership with parents ensuring that any views, recommendations or complaints are brought to the attention of the Manager and dealt with promptly and efficiently to the mutual satisfaction of the customer
- Setting up and dismantling of all equipment as required in all areas of the centre
- Assisting with the daily facility inspection checks making sure items of furniture, fittings and play/sports equipment are operating in a safe manner, reporting any defects as necessary
- Receiving, checking and storing deliveries
- Fill vending machines as required
- Attend any staff training sessions and meetings as required
- Take responsibility for cash takings and operations at till system for products/merchandise, cash transactions and cash handling
- Assist other staff as necessary for the smooth running of the centre
- Assist with sales and marketing activities such as the promotion and administration, collection of customer feedback and positively contributing to good customer service
- Work according to the shift pattern, showing flexibility to accommodate changes to the business needs and in response to staff and school holidays or special events as required
- Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons and to comply with the policies and procedures relating to health and safety within the Leisure Trust
- Demonstrate a commitment to equality and diversity in both the delivery of services and to staff
- Carry out any other duties which fall within the overall purpose and scope of the job purpose
As an Apprentice you will be included on a Customer service Qualification. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Vocational Learning Advisor coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.
For more information about this vacancy please contact Inspiro Learning Limited on 0 (Ref ID: 143399)
Strong time management skillsExcellent communicatorPeople skills/people person
None Specific, all training will be given
As an Apprentice you will be included on a Customer service Qualification. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Vocational Learning Advisor coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.
Need to be sensitive to needs of diverse community groups including customers with disabilitiesReliableMust be self-motivated and have a passion for working with children
On successful completion of the Apprenticeship programme you will receive a national recognised qualification in Customer Service. Thus boosting your CV and increasing employment opportunities.