×

0 people have applied to this vacancy

0 people have viewed this vacancy

Apprentice Customer Service Specialist Level 3 - Suzuki - West Malling

  • Humphries & Parks Suzuki
  • West Malling , Kent
  • £6.40 per hour
Vacancy provider logo for Robert Bosch Ltd

We are looking for the next generation of enthusiastic and hardworking customer service apprentices that share our passion for the automotive industry and delivery of the best possible customer service. You will be responsible for administrative and customer relation aspects of service department operations. The successful candidate will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.

Recommend this opportunity to a Friend

  • GMFJ Reference
    251816
  • Wages
    £6.40 p/h
  • Hours
    40.00 per week
  • Date Posted
    04/07/2024
  • Start Date
    28/02/2025
  • Approx. Duration
    15 months

  • Location
    West Malling
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Customer service specialist (ST0071)
  • Employer
    Humphries & Parks Suzuki

Description

This is an apprenticeship role.

A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.

They will handle administrative and customer relations aspects of service department operations.

Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:

• Interpreting customer concerns and comments and liaising with technicians

• Booking/scheduling vehicle services

• Liaising with customers about any additional work required

• Estimating time and costs associated with repairs

• Handling customer complaints

• Responding to customer requests

• Tracking the vehicle through the workshop

Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.

The successful candidate will work towards a level 3 customer service specialist qualification on a remote basis over a 15-18 month period.

For more information about this vacancy please contact Robert Bosch Ltd on 0115 9380223 (Ref ID: 251816)

Company website : https://www.humphriesandparks.net/suzuki

No specific skills are required, however an interest in customer service and the automotive industry would be beneficial.

GCSEs grades 9-4/A*-C or Functional Skills Level 2 in maths and English or equivalent

If you do not have the required grades your application will not be considered.

Level 3 Customer Service Specialist Standard - 15-18 months
  • Passionate about the industry, and committed to the development of your knowledge and skills
  • Customer focused, able to keep customers experience in mind throughout
  • Team player - assist colleagues when workshop is under pressure, and take ownership of any safety issues you identify in the workplace
  • Thorough and able to work with defined processes and guidelines
  • Honest with high levels of integrity
Possible permanent role upon successful & satisfactory completion of the apprenticeship.

Gearing up for a career in the automotive industry? Get the low-down on becoming a Suzuki apprentice

If you’re fired up about forging an exciting career in the automotive industry, joining Suzuki’s Apprenticeship Programme is a decision that instinctively makes sense. We’ll give you the opportunity to get your life into gear. Top gear, that is.

Training on the Suzuki Apprenticeship Programme is geared around hands-on practical experience. This will be a fantastic opportunity to improve your long term career prospects, whether you are starting out in your first job, or progressing at work. Whoever you are, whatever your background or circumstances - if you want to start your career in the automotive industry an apprenticeship is a great place to start.

Virtual Worlds - Find out more

Based on this opportunity you might also be interested in.

Apprentice Patient Services Co-ordinator

  • Customer Service
  • 377.52 p/w
  • Intermediate Level 2
  • Ringwood

Hampshire
Apprentice Patient Services Co-ordinator

Cornerways Medical Centre are looking to recruit an Apprentice Patient Services Co-Ordinator. This is an exciting opportunity for anyone with a desire to have a career in the Healthcare industry. You will learn to administer the Clinical Appointments system on behalf of the Doctors and Nurses and act as the first point of contact for patients and other visitors.

More Info & Apply
Resourcing Assistant- Customer Service Apprentice

  • Customer Service
  • Competitive p/w
  • Intermediate Level 2
  • Exeter

Devon
Resourcing Assistant- Customer Service Apprentice

We are a company that believes passionately in the importance of employee wellbeing and we all work hard to ensure there is a great culture where everyone feels valued and hard work is recognised and appreciated. Our staff retention levels are exceptional in the recruitment sector and this is something we are really proud of. We are looking to take on a Level 2 Customer Service Apprentice and a Level 3 Administrator.

More Info & Apply
Apprentice Customer Service Specialist Level 3 - Suzuki - Glasgow

  • Customer Service
  • 256.00 p/w
  • Advanced Level 3
  • Glasgow

Lancashire
Apprentice Customer Service Specialist Level 3 - Suzuki - Glasgow

We are looking for the next generation of enthusiastic and hardworking customer service apprentices that share our passion for the automotive industry and delivery of the best possible customer service. You will be responsible for administrative and customer relation aspects of service department operations.The successful candidate will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.

More Info & Apply
Apprentice Customer Service Specialist Level 3 - Suzuki - Ripon

  • Customer Service
  • 256.00 p/w
  • Advanced Level 3
  • Ripon

North Yorkshire
Apprentice Customer Service Specialist Level 3 - Suzuki - Ripon

We are looking for the next generation of enthusiastic and hardworking customer service apprentices that share our passion for the automotive industry and delivery of the best possible customer service. You will be responsible for administrative and customer relation aspects of service department operations.The successful candidate will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.

More Info & Apply
Customer Service Assistant

  • Customer Service
  • 227.50 p/w
  • Intermediate Level 2
  • Barnstaple

Devon
Customer Service Assistant

During a typical day you will be dealing with customer enquiries face to face as well as over the phone, use your product knowledge to find stock items, produce a digital invoice & take payment, help to unload daily deliveries, review stock levels & recognise when to order more, clean and tidy between customers.

More Info & Apply
Apprentice Customer Service Specialist Level 3 - Suzuki - Haverfordwest

  • Customer Service
  • 256.00 p/w
  • Advanced Level 3
  • Haverfordwest

Dyfed
Apprentice Customer Service Specialist Level 3 - Suzuki - Haverfordwest

We are looking for the next generation of enthusiastic and hardworking customer service apprentices that share our passion for the automotive industry and delivery of the best possible customer service. You will be responsible for administrative and customer relation aspects of service department operations.The successful candidate will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.

More Info & Apply
Customer Services Apprentice

  • Customer Service
  • 280.00 p/w
  • Intermediate Level 2
  • Exeter

Devon
Customer Services Apprentice

We are looking for a motivated and enthusiastic Customer Services Apprentice to join our team in the recycling and waste management sector. This role will offer hands-on experience in delivering exceptional customer service, learning about the recycling industry. The successful candidate will gain valuable skills in communication, problem-solving, and teamwork, while contributing to the efficient running of our customer services department.

More Info & Apply
Apprentice Customer Service Specialist Level 3 - Suzuki - Dingwall

  • Customer Service
  • 256.00 p/w
  • Advanced Level 3
  • Dingwall

Ross-shire
Apprentice Customer Service Specialist Level 3 - Suzuki - Dingwall

This is an unmissable opportunity to join the Apprenticeship Program as a Parts Advisor Apprentice. The successful candidate will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.

More Info & Apply
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs