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Leisure Team Member Apprentice

  • GLL - White Horse Leisure and Tennis Centre
  • Abingdon, Oxfordshire
  • £469.29 per week

GLL is looking for a Leisure Team Member Apprentice to work at The White Horse Leisure Centre. If you have the skills and ambition to join us as a Leisure Team Member, there's never been a more exciting time to join us. This is more than a Leisure Team Member job, it's a career.

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  • GMFJ Reference
    253647
  • Wages
    £469.29 p/w
  • Hours
    40.00 per week
  • Date Posted
    29/08/2024
  • Start Date
    02/10/2024
  • Approx. Duration
    12 months

  • Location
    Abingdon
  • Status
    Now Taking Applications
  • Sector
    Leisure
  • Opportunity Type
    Intermediate Level 2
  • Employer
    GLL - White Horse Leisure and Tennis Centre

Description

You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependant on which qualifications you have achieved as well as the needs of the centre.

The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.

Customer Experience

- Understanding the services and products on offer to assist with customer questions and queries

- Supporting different types of customers with different needs

- Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints

- Support the centre to deliver swimming lessons where required (qualification dependant)

- Sharing knowledge with customers on the role exercise plays in health and wellbeing

- Conducting customers' gym inductions and health screening where required (qualifications dependant)

- Planning and delivering exercise sessions to meet customers' health and fitness goals

People Experience

- Supporting GLL's visions and values

- Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager

- Ensure all training and qualification deadlines are met in agreement with your tutor and manger

- Achieve and maintain all necessary qualifications including ongoing CPD training

- Keep up-to-date with trends and developments in the leisure industry

Business Performance

- Have a understanding of GLL and its position in the Health & Fitness Industry

- Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance

Operations Performance and risk management

- Support the centre to open and close the building

- Supervising and lifeguarding customers in swimming pools

- Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football

- Cleaning and maintenance of different areas of the centre

Personal Effectiveness and Development

- Demonstrates and lives GLL People with Purpose values

- Personally demonstrates equality, inclusion and diversity in their behaviours and actions

- Attend all monthly workshops and progress meetings as per your apprenticeship standard

- Fully participates and engages in GLL Management meetings, development programmes and on going assessment of performance

- Develops skills through shared learning and peer learning community.

- Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.

You will be enrolled on a Leisure Team Member apprenticeship level 2 programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:

- National Pool Lifeguard Qualification (NPLQ)

- First Aid at Work (Level 3)

- STA Award in Teaching Swimming

- STA Certificate in Teaching Swimming

- Level 2 Gym Instructor

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 253647)

- Be a competent swimmer & be able to successfully complete a swim test. - Have the confidence and ability to engage with customers in a friendly and professional manner.
No qualifications required!
Leisure Team Member Apprenticeship L2 including Functional Skills in Maths and English
- Friendly, Helpful and able to speak to people in a professional manner. - A keen interest in Health & Fitness as well as being a regular gym user would be useful. - Knowledge/ Experience of sports coaching. - Self Motivated and able to work to deadlines.
GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.

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Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

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