- GMFJ Reference
253668
- Wages
£12,480 p/a
- Hours
37.50 per week
- Date Posted
30/08/2024
- Start Date
06/11/2024
- Approx. Duration
18 months
- Location
southgate
- Status
Now Taking Applications
- Sector
IT
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Information communications technician (ST0973)
- Employer
Moore South LLP
Description
Duties;
- Resolving system issues and user queries.
- Installing software.
- Maintaining and updating equipment and devices.
- Help with patch management and cyber security.
For more information about this vacancy please contact Kaplan Financial on kaplan.recruitment@kaplan.co.uk (Ref ID: 253668)
Company website : www.mooresouth.co.uk
- Good base knowledge of Windows systems and Microsoft Office.
- Not essential but an interest in data and coding an advantage.
- Good communication skills.
GCSE's grades 9/A* - 4/C including Maths and English.
Information Communications Technician Apprenticeship Level 3
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer.
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services.
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
- Networking Essentials
- Cloud Services
- Mobile and Operating Systems
- Technology and Business
- Scripting and Automation
- EPA Readiness Training
- Positive mindset.
- Keen to learn.
- Work well in a team.
Progress within the IT team and explore specialisms such as the escalations team, cyber security or data analytics.
- Salary : 12,480 - 22,308 in line with national minimum wage.
- Working hours : 08:30 - 17:00 - 37.5 hours per week, 1pm finish Fridays and 60% Office, 40% home work following probation period, mainly based in our Chichester office but occasional travel to our other 4 sites would be required.
- Good access by train and bus - car parking available near office.
- Benefits and holiday : 20 days holiday
- Pension auto enrolment subject to eligibility
- Flexi-time
- Employee Assistance Programme, health and wellbeing support
- Death in Service.