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Customer Service Apprenticeship

  • Freedom Leisure - Perdiswell Leisure Centre (DU)
  • Worcestershire
  • £153.60 per week

We are looking for a Customer Service Assistant to join our friendly and professional team. We are looking for someone who is able to provide a high level of customer service at all times. To meet, greet and serve customers in a friendly and professional manner and able to promote the facilities, services and products offered by Freedom leisure. Ideally you will have experience of dealing with customers face to face and have a passion for the health and fitness industry, but all training will be provided. We want our employees and customers to have the best experience possible, So if this soun...

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  • GMFJ Reference
    253850
  • Wages
    £153.60 p/w
  • Hours
    24.00 per week
  • Date Posted
    05/09/2024
  • Start Date
    08/10/2024
  • Approx. Duration
    12 months

  • Location
    Worcestershire
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Freedom Leisure - Perdiswell Leisure Centre (DU)

Description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people's lives then Freedom Leisure is the place for you!

Freedom leisure actively promotes healthy lifestyles, and our community facilities are the perfect place to achieve this.

We are looking for Customer Service Assistant to join our team. You will provide an efficient catering service, serving drinks, preparing and serving food and snacks in our café as well as assisting customers on the Reception desk. You will be customer focused, and able to deliver excellent customer service at all times.

You must have a desire to learn, as this is a fantastic opportunity, as there are opportunities after completing the Apprenticeship to other career routes within the Leisure industry.

What your apprenticeship includes:

-A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress

-A mixture of on and off the job training, including workshops and webinars

-Reviews every 12 weeks with your Line Manager and apprenticeship Trainer

-The chance to get Functional Skills in English and maths (if you don't already have GCSE's)

At Freedom Leisure you will be studying towards your Customer Service practitioner Level 2 apprenticeship over the course of 15 months.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 253850)

Able to deal with customers face-to-face. Confident
Missed out on getting your Maths and English GCSE's? Don't worry- you can still apply but you will need to complete Functional Skills Level 2 before you finish the apprenticeship. Our Learning Coaches can support you with this so don't let this put you off!
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Team player and good communication skills are essential. Willing to learn new skills.
Progression within the company

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Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

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