×

0 people have applied to this vacancy

0 people have viewed this vacancy

IT Apprentice

  • QA Apprenticeships
  • Watford, Hertfordshire
  • £7.21 per hour

Recommend this opportunity to a Friend
Vacancy provider logo for QA

  • GMFJ Reference
    253882
  • Wages
    £7.21 p/h
  • Hours
    37.50 per week
  • Date Posted
    05/09/2024
  • Start Date
    03/10/2024
  • Duration
    Not Specified

  • Location
    Watford
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: 
As a managed services provider, we manage the full range of technologies used by our clients from desktops to hosted /cloud solutions, including telecoms and network security.



Overview:
A fantastic opportunity has arisen for a IT Apprentice in Watford.
This is a great chance to earn money while you learn in a government funded apprenticeship!



The successful candidate will complete a Level 3 - Azure - Infrastructure Technician Apprenticeship.



Purpose of Job:





  • To work as part of the support team, primarily setting up computer / network / security systems prior to shipping / installation as well as helping with the repairs.


  • To provide the highest quality of service to our clients.




Salary:
£15,000 per annum. 



Main Tasks and Responsibilities:





  • Configure computers, network & security devices prior to shipping or installation.


  • Process returns from customers and document on our ticketing system all information relating to the return.


  • Receive items into stock and help the service desk manager with correctly recording details of the new items in our stock systems.


  • To make a positive contribution to update and maintain Service Desk documentation including knowledge base.


  • Work within the IT Operating Model, following defined IT processes and procedures.


  • Ensure a high level of customer service is delivered.


  • To maintain a professional discipline within the team and the practice by adopting the procedures applicable to the department.


  • Upon management request you should be willing to perform duties outside normal business hours, e.g. on-call service or overtime.




Desirable experience and skills: 





  • Experience in using Windows 7 / 8 /10


  • Experience with computer components and how they work


  • Excellent customer service skills - has a sufficient communication skill for effective dialogue with customers, suppliers and partners.


  • Highly motivated, flexible and committed attitude toward service delivery




Personal qualities:





  • Autonomy:Works under routine direction. Uses minor discretion in resolving problems or enquiries. Works without frequent reference to others.


  • Influence: Interacts with and may influence immediate colleagues. May have some external contact with customers, suppliers and partners. May have more influence in own domain.


  • Complexity:Performs a range of varied work activities in a variety of structured environments. Contributes to routine problem resolution.




Business skills:





  • Understands and uses appropriate methods, tools and applications.


  • Identifies and negotiates own development opportunities.




Entry requirements:





  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information, please visit the UK ENIC website. 



Benefits:





  • 25 days annual leave, plus bank holidays


  • Canteen with tea coffee and cold drinks


  • Pension scheme




Future prospects:
90% of QA Apprentices secure full-time employment after finishing their apprenticeship. 
Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.



Important Information:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 253882)

Based on this opportunity you might also be interested in.

Level 3 Certificate In Cyber Security Practices

  • IT
  • Competitive p/w
  • Advanced Level 3
  • Virtual

South Humberside
Level 3 Certificate In Cyber Security Practices

Learn Cyber Security online with one of our government funded Cyber Security courses. Youll receive a nationally accredited NCFE qualification.

More Info & Apply
Cyberspace Communication Specialist - Level 3 Apprenticeship

  • IT
  • 484.80 p/w
  • Advanced Level 3
  • Various Locations

Buckinghamshire
Cyberspace Communication Specialist - Level 3 Apprenticeship

As a CCS at the RAF, youll make sure the RAF stays at the forefront of technology. This is crucial for the RAF to communicate effectively and move information around safely.

More Info & Apply
Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

London
Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your Digital Marketing career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online Digital Marketing Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in Digital Marketing. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

More Info & Apply
IT Support Analyst Apprentice

  • IT
  • 192.15 p/w
  • Advanced Level 3
  • Tiverton

Devon
IT Support Analyst Apprentice

Exciting IT career opportunity! Frontline support for client requests, logging and resolving support calls, managing users and mobile devices, testing software and databases, proactive assistance to clients, continuous improvement culture. Apply now!

More Info & Apply
Free Bootcamp in Software Development (Java)- Start Date 14th October

  • IT
  • N/A p/w
  • Higher Level 4
  • National

Lancashire
Free Bootcamp in Software Development (Java)- Start Date 14th October

Our Skills Bootcamp in Software Development is designed for those eager to embark on a career in tech, offering a comprehensive full stack web development curriculum. This programme is not just about learning to build websites; it’s about forming lifelong friendships, invaluable contacts, and all the web developer skills you need to thrive in a dynamic job market.

More Info & Apply
Level 3 Smart Technologies Technician - Skills Bootcamp (12-week course)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

London
Level 3 Smart Technologies Technician - Skills Bootcamp (12-week course)

Our Level 3 Smart Technologies Technician Skills Bootcamp programme is your gateway to the dynamic world of smart technologies!

More Info & Apply
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Newcastle

Tyne and Wear
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Our Data Technician Skills Bootcamp will give you all the technical skills needed to start your first Data role, or progress to a Data Apprenticeship.

More Info & Apply
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Birmingham

West Midlands
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Our Data Technician Skills Bootcamp will give you all the technical skills needed to start your first Data role, or progress to a Data Apprenticeship.

More Info & Apply
Opportunities with QA

At QA, we believe that everything starts with our learners. Transforming their careers, and in turn their lives, is what motivates us. Every day we get to empower people to fulfil their potential – creating capability, building confidence and breaking down barriers to opportunity.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs