×

0 people have applied to this vacancy

0 people have viewed this vacancy

IT Support Analyst Apprentice

  • QA Apprenticeships
  • Kilmarnock, East Ayrshire
  • £7.69 per hour

Recommend this opportunity to a Friend
Vacancy provider logo for QA

  • GMFJ Reference
    254087
  • Wages
    £7.69 p/h
  • Hours
    37.50 per week
  • Date Posted
    13/09/2024
  • Start Date
    13/09/2024
  • Duration
    Not Specified

  • Location
    Kilmarnock
  • Status
    Now Taking Applications
  • Sector
    IT quality and testing professionals
  • Opportunity Type
    Higher Level 4
  • Employer
    QA Apprenticeships

Description

Microtech Group is an award-winning firm composed of two distinct sectors, Microtech Support and Microtech Health. The business was established in 1986 and began its journey as a professional IT support and solutions company based in Scotland.



They are looking for two IT apprentices to join their growing team. If you are keen to delve into the world of IT then this is the role for you!



Responsibilities:





  • Applying problem solving approaches


  • Producing documentation to support organisational process delivery


  • Defining requirements to support project delivery


  • Developing meta-skills and personal practice


  • Supporting digital technology service requests


  • Assisting the development of digital technology support materials


  • Supporting digital technology asset management




Required skills:





  • Clear and effective communication and ability to show empathy to customers


  • Collaboration skills and team working is vital




Salary:



£15,000 - £16,000 per annum



Working hours:



37.5 hours week, shifts to cover 7:30am – 6pm



Benefits:





  • 33 days annual leave


  • Onsite parking


  • EOT bonus


  • New scheme starting soon with various perks


  • Opportunity for progression - previous service desk engineers have moved to our infrastructure, projects and field support teams




Future prospects:



90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.



Important information:



This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.



Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.



On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 



If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!









 

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 254087)

Based on this opportunity you might also be interested in.

Opportunities with QA

At QA, we believe that everything starts with our learners. Transforming their careers, and in turn their lives, is what motivates us. Every day we get to empower people to fulfil their potential – creating capability, building confidence and breaking down barriers to opportunity.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs