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Information communications technician Apprentice

  • Centrax Ltd
  • Newton Abbot, Devon
  • £6.40 per hour
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The post holder will work as part of the IT department and deliver support and solutions direct to end users across the business to ensure the smooth running of the IT infrastructure.

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  • GMFJ Reference
    254134
  • Wages
    £6.40 p/h
  • Hours
    37.00 per week
  • Date Posted
    16/09/2024
  • Start Date
    06/01/2025
  • Approx. Duration
    18 Months

  • Location
    Newton Abbot
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Information communications technician (ST0973)
  • Employer
    Centrax Ltd

Description

The post holder will work as part of the IT Department and deliver support and solutions direct to end users across the business to ensure the smooth running of the IT infrastructure.

Training will be provided in the workplace with the support of an experienced team. In addition to this you will attend Exeter College one day per week to work towards the Level 3 Infrastructure Technician (Standard) modules:

· Networking and Architecture

· Mobile and Operating Systems

· Cloud Services

· Coding and Logic

· Business Processes


Duties will include:

  • Apprentices are to complete the apprenticeship educational format as stated below.
  • Attend Exeter college on day release, work to complete the level 3 Information Communications Technician Apprenticeship. Submit set assignments on time and to a high standard. Attend regular reviews with the college NVQ assessor.
  • Centrax Newton Abbot site, act professionally and attentively, adhering to all the Centrax policies and procedures.
  • Reporting to the IT Manager or Centrax HR assistant any issues that may occur during your term as an apprentice.
  • Commit to complete the level 3 at the Newton Abbot site. Required to Represent the Centrax apprenticeship scheme while attending functions i:e College Exposition, local School career fairs.
  • Work as a member of the Helpdesk Team which acts as a first point of contact for all employees reporting IT Incidents and making requests.
  • Gain knowledge of the Microsoft Office family of software.
  • To be able to work under pressure to analyse, solve and seek solutions to problems in an efficient manner, while keeping to the processes and procedures of the department.
  • Awareness of security principles around the protection of data on systems.
  • Understand the fundamentals of the core Business Systems and be able to use this knowledge to help others.
  • Able to work and cooperate within a small team to achieve team and company objectives.
  • Liaise and communicate effectively with internal customers including those in other countries.
  • To professionally represent Centrax companies to all external parties.

For more information about this vacancy please contact Exeter College on 01392 400800 (Ref ID: 254134)

  • A sound knowledge of IT is necessary as is an eagerness to take your technology skills to the next level.
  • Effective prioritisation skills including the ability to juggle multiple tasks and conflicting priorities and work under pressure to tight timescales.
  • Able to explain technical issues without using jargon.

· Maths and English GCSE grade C/4 (or equivalent).

You will attend Exeter College one day a week (during term time) to work towards you Level 3 ICT Apprenticeship.
  • Excellent interpersonal skills and the ability to communicate effectively in writing, face to face and over the telephone with a wide ranging audience.
Upon successful completion of the apprenticeship we hope that the candidate will stay with Centrax.

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