- GMFJ Reference
254239
- Wages
£14,000 p/a
- Hours
34.00 per week
- Date Posted
20/09/2024
- Start Date
02/01/2025
- Approx. Duration
22 months
- Location
Portsmouth
- Status
Now Taking Applications
- Sector
IT
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Information communications technician (ST0973)
- Employer
Rocket Computer Services
Description
Why choose an apprenticeship with Rocket Computer Services Limited?
This role is a fantastic first step towards working in IT support with local schools. You will be part of a team where you will learn everything about IT support, Schools Broadbands and many more! A progression opportunity will be offered for the successful candidate upon completion of their apprenticeship.
About the role:
What will my new role involve? Joining the team as an IT infrastructure apprentice, you will learn:
- Install and maintain computer hardware, laptops, audio/visual equipment and peripherals.
- Routine administration including data backups and Active Directory maintenance.
- Software installation, maintenance and upgrading in line with rocket development policy.
- Administration and development of Internet, Intranet, Extranet, and E-mail systems, including learning platforms and websites.
- To keep abreast of technological developments and encourage the use of ICT at all levels.
- To support staff and students with the set-up and preparation of ICT equipment around clients.
About us:
Rocket Computer Services Ltd are an established IT Support Company committed to providing high quality support across Portsmouth and Hampshire. We pride ourselves on our professional and friendly approach in meeting the needs of our clients. We offer a variety of bespoke support packages across the business and education sectors creating more time for your staff to do the work they need to do while we take on your technical issues.
Benefits:
- 20 days holiday plus bank holidays
- Bonus scheme and staff socials
- Joining a relaxed and friendly team
- Progression opportunity
For more information about this vacancy please contact PETA Ltd on 02392 538700 (Ref ID: 254239)
Company website : https://careers.peta.co.uk/vacancies/525/it-infrastructure--field-engineer-apprentice.html
Essential skills:
Could this be the ideal role for me? To be considered for this role you must have:
- Good communication skills
- Have a personable, friendly and polite nature
- Strong customer service skills
- Have a basic understanding of Operating Systems and Office applications
- A genuine interest in ICT
- Be able to pass an enhanced DBS check
- Drivers license would be preferable due to the nature of the role – visiting client sites
Desirable skills:
- ICT qualifications are advantageous.
- Desirable that you are able to self-manage your workload and work using own initiative.
- Experience using Windows, Google Classroom and iPads is favoured
As an IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Rocket Computer Services team combined with 25 days of off the job training at the PETA training centre in Cosham.
Progression Opportunities