- GMFJ Reference
254251
- Wages
£6.40 p/h
- Hours
37.00 per week
- Date Posted
20/09/2024
- Start Date
02/01/2025
- Approx. Duration
19 months
- Location
Shuttleworth Mead
- Status
Now Taking Applications
- Sector
IT
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Information communications technician (ST0973)
- Employer
Romero Catholic Academy
Description
You don’t need to go to university to kickstart your career!
Do you want to be learning whilst you are earning and keeping up to date with the latest technology?
By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams:
- CompTIA A + (Exam 1 and 2)
- CompTIA Cloud Essentials
An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience.
- To increase the use of technology in schools by ensuring all hardware devices are well maintained
- To ensure staff, pupils and parents are supported in the use of technology to enhance learning
- To update the school’s website and social media platforms
- To support lower-level IT issues that arise. You will be supported by Primary Goal and the designated IT company working with the school
- To support the teaching of computing and the embedding of technology across the curriculum by preparing relevant materials and working alongside pupils, parents and teachers
- To run extra-curricular activities such as coding clubs, mini-geek squad, Minecraft club and Lego club
Support Technician Duties:
- Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
- Address IT issues by prioritising in response to customer service level agreements
- Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
- Support the roll out of upgrades or new systems or applications
For more information about this vacancy please contact Primary Goal Ltd on 024 7771 7487 (Ref ID: 254251)
Company website : https://primarygoal.applytojob.com/apply/N6XQaLCMeg/IT-Apprentice-Level-3-Information-Communications-Technician
- Has a true passion for technology.
- Feels confident using hardware, software, and other technical devices.
- Has good communication and interpersonal skills.
- Has a passion to learn with enthusiasm and motivation to achieve success.
- We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths.
- Comprehensive introductory modules to technical concepts
- Level 3 Information Communications Technician apprenticeship standard
- Training for all pathways of your IT career (support technician, network technician, digital communications technician)
- Specialising in a portfolio of evidence for the Support Technician pathway
- e-learning training materials
- Bi-weekly virtual classroom training on all options of the apprenticeships
- Access to virtual labs to develop technical competency.
- Monthly work-based coaches visits and competency checks.
- 9 am – 5 pm Support desk for technical support
- Personal Learning and Thinking Skills and Key Skills development.
- Option for vendor and technical certificates- e.g. CompTIA
You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions and support. Our apprentices love being able to help each other!
As one of our apprentices you will also have access to our online portal that will provide you with information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real-time advice and support.
- Loves helping others and enjoys working with people of all ages.
- Is committed to complete the full apprenticeship programme.
- Has the ability to work well in a team and independently using their own initiative.
- Has a true passion for new and emerging technology. Is enthusiastic about digital developments and has an active interest in IT keeps up to date with current technology and trends.
This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).
We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.
Disability Confident: Primary Goal is committed to being a Disability Confident Training Provider, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.