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IT Support Apprentice

  • QA Apprenticeships
  • Edinburgh, City of Edinburgh
  • £7.21 per hour
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  • GMFJ Reference
    254506
  • Wages
    £7.21 p/h
  • Hours
    37.50 per week
  • Date Posted
    30/09/2024
  • Start Date
    30/09/2024
  • Duration
    Not Specified

  • Location
    Edinburgh
  • Status
    Now Taking Applications
  • Sector
    IT quality and testing professionals
  • Opportunity Type
    Higher Level 4
  • Employer
    QA Apprenticeships

Description

Are you looking to kick start your career in IT Support?



Data Computer Services are looking for an IT enthusiast to join their team as an IT Support Apprentice. You will be joining an established IT support business to help provide support to onsite engineers and remote support staff. The successful applicant will be trained to provide IT support to business customers as well as administering online cloud based systems.



Responsibilities:





  • Installation of hardware/software


  • Computer networking


  • VoIP installs and support


  • Operating system installs and support


  • Setup and support of security products and services


  • Installation and management of cloud based systems


  • Answering telephone and liaising with business customers




What skills will you learn?





  • How to fault diagnose PC issues


  • Experience is setting up both hardware and software


  • A good understanding of IT network and security requirements


  • Dealing with customers in person and on telephone




Required skills:





  • To have a personal interest in computing


  • Good communication skills


  • A friendly manner




Salary:



£15,000 per annum



Working hours:



Monday to Friday, 9am – 5pm



Benefits:





  • Salary can increase upon completion of apprenticeship


  • Training and development encouraged


  • Scope to work on a wider range of IT tasks to build knowledge and experience




Future prospects:



90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.



Important information:



This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.



Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.



On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. 



If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 254506)

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