Salary
£28,119
There is a London Weighting Allowance of £4000 for test centres
within the M25.
Working pattern
Flexible working, Full-time, Part-time
Location
This national campaign for Driving Examiner posts offers a
variety of locations across the UK. When you apply please tell us your choice
of location using the attached lists (A-Z). The list also shows which other
centres are ‘clustered’ with your chosen one. The DVSA delivers driving tests
from a nationwide network of test centres, grouped into clusters. Each cluster
contains several test centres, and you may be appointed to any location in your
selected cluster. If successful, you will also be required to conduct tests at
any centre in your local cluster.
Job description
You’ve already got the skills. We’ll give you the training.
Our test centres are grouped geographically, and you get to
choose a cluster near you. Once we’ve offered you a job, you’ll start your
training with one week at the test centre, then a further week online, then do
two weeks test control training at a local test centre. Afterwards, you’ll have
two weeks practical assessment training and guidance at a regional training
facility, this may be residential, with expenses covered by DVSA. The training
is comprehensive and fast paced. It’s designed to prepare you for anything you
could be faced with on the job, and you’ll be fully supported from day one.
Once qualified, you’ll oversee seven driving tests a day.
You’ll use your exceptional people skills to put nervous customers at ease, use
a tablet to record results during tests, determine whether customers meet the
expected standards. Crucially, you’ll give both positive and constructively
critical feedback sensitively and clearly.
What do I need to succeed?
Our Driving Examiners come from all walks of life. Here,
there’s no one size fits all. Whether you’re coming from the forces, retail or
anywhere in between, if you’ve got the passion and ambition to succeed, we’ll
support you.
It's really important to us that every learner and driving
instructor feels respected. So you’ll have a deep appreciation for diversity
and inclusivity, and exceptional verbal and non-verbal communication skills.
Calm and unflappable under pressure, you’ll be a safe driver who has held a UK
or EU driving licence for at least three years. You’ll also have no more than
three penalty points on your licence. Crucially, you’ll be friendly and
team-spirited, with a passion for assessing the standards that will serve
drivers their whole lives.
What’s in it for me?
Aside from a deeply satisfying career and ongoing training
and development opportunities. We offer excellent work-life balance through
flexible working, 25 days of annual leave, all public holidays, and an extra
privilege day. You’ll also get a range of benefits, including an employer
contribution to your pension of up to 28.97%.
This is a fantastic opportunity to start a dynamic, hands-on
career full of challenge and opportunities for growth.
Person specification
You understand and can demonstrate what safe driving looks
like, but you don't need a background in driver training or a driving-related
profession. We are looking for people who can give outstanding customer service
and have the necessary abilities, dedication, and focus to offer excellent
public service. You need to have the skills to quickly build rapport with
people and the confidence to make and explain your decisions. It's essential
that you can work effectively with others, as you will be working at a test
centre with a team of professionals, all focused on helping people start a
lifetime of safe driving.
Additional Information
Full-time driving examiners work 37 hours a week over seven
days and are expected to complete seven driving tests each day. One weekend day
is required to be worked each month, but you’ll get a weekday off each time one
is scheduled.
Cluster Information
During your application, tell us which cluster you wish to
be considered for. If successful, you will be placed on a reserve list of
candidates for that cluster, and offers will be made in merit order. We advise
you to carefully consider your choice, as declining an offer for your preferred
cluster will result in your application being withdrawn. If your preferred
cluster is already filled, we may offer you an alternative cluster within a
reasonable travelling distance. You will not be offered locations outside a
reasonable travelling distance.
Information for existing civil servants
You must discuss and agree the following with your current
department before accepting a post:
If you are successful in your application as an existing
civil servant, you will be appointed on inward loan and subject to the terms of
a short-term loan agreement for the period of the DVSA new entrant training.
If you are unsuccessful at the mandatory training for the
role, the expectation is that you will return to your previous post/department
at the end of the loan period.
Once you have successfully completed the new entrant
training, you will be transferred permanently to DVSA in the normal way.
Licences
- You must have held a full UK or EU driving licence
continuously for the last 3 years
- You must have no more than 3 penalty points on your licence at time of
application.
- Applicants with an EU licence please note that, if you are successful in the
recruitment process and offered a post, you must exchange your licence for a GB
equivalent before attending the new entrant training course.
Behaviours
We'll assess you against these behaviours during the
selection process:
- Making Effective Decisions
- Communicating and Influencing
- Managing a Quality Service
Benefits
Alongside your salary of £28,119, Driver and Vehicle
Standards Agency contributes £8,146 towards you being a member of the Civil
Service Defined Benefit Pension scheme. Being part of our brilliant Civil Service means you will
have access to a wide range of fantastic benefits.
This includes:
- a generous annual leave entitlement
- attractive
pension options with an average employer contribution of 28.97%
- Colleague discount scheme
- flexible working
- good career development opportunities
- a variety of career paths
- inclusive working environments and much more to support a
healthy work/life balance
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess
your Behaviours, Strengths and Experience.
As part of the application form, you will be asked to
provide a brief career history. Please note this will not be scored and is for
information purposes only. Please make sure you have selected your preferred
location/cluster.
Stage 1 – Civil Service Customer Service Test
After submission of the first stage of your application you will be invited to
complete a Civil Service Skills Test. If you successfully pass the test, you
will be invited to complete the next stages of the application.
Please complete the online tests as soon as possible (within 24-48 hours is
recommended), the closing date for the test is 11.30 on Tuesday 15 October.
If you fail to complete the online test before the deadline your application
will be withdrawn. Guidance for the test will be available when you are invited
to take the test. The tests are administered online and accessed via the Civil
Service Jobs website.
Stage 2 – Interview
Candidates that meet the standard of the online test will be
invited to undertake an online face to face interview using the Microsoft Teams
platform. As part of the online interview, you will have the opportunity
to respond to questions that have been selected for this role.
The interview offers you the following benefits:
- The chance to bring your skills and attributes alive
- Really demonstrate why you're ideal for the job
- Demonstrate your communication skills in 'real time'
Interviews are currently planned to be held between Monday
14 October & Wed 30th October. If
you fail to book and complete the interview before the deadline your
application will be withdrawn.
We’ll try to meet these dates we’ve set out in the advert.
But there may be occasions when these dates will change. We’ll give you plenty
of notice of any change to important dates.
Stage 3 - Theory Test
If successful at interview you will be contacted to arrange
a time and date at one of our Theory Test Centres to conduct a pre booked
Theory Test. You will need to have your Driving Licence to hand, in order to
arrange.
Theory Tests are planned to be held between Monday 28 October & 15 November 2024.. If you are
unable to agree a date and complete the driving assessment before the deadline,
your application will be withdrawn.
Stage 4 – Driving Assessment
The driving assessment will take place during a morning or
afternoon slot at a convenient test centre.
The driving assessment will be in a manual car provided by
DVSA. You will be expected to drive on various types of roads and in different
traffic conditions. This will include a section of independent driving. You’ll
be asked to give a short talk-through of your observations, including how you
prioritise risks and plan your responses accordingly. Safety and technique will
be assessed, while being mindful of safe and sustainable driving
techniques.
Driving assessments are planned to be held between Thursday
23 November and Wednesday 18th December. If you are unable to agree a
date and complete the driving assessment before the deadline, your application
will be withdrawn.
Feedback will only be provided if you attend an interview or
assessment.
Security
People working with government assets must complete baseline
personnel security standard checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to
work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or
Liechtenstein and family members of those nationalities with settled or
pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or
Liechtenstein and family members of those nationalities who have made a valid
application for settled or pre-settled status under the European Union
Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave
to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish
nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code sets out the standards of
behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in
the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal
opportunities. As such, we run a Disability Confident Scheme (DCS) for
candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview
Scheme to civil servants who are at risk of redundancy, and who meet the
minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest
in talent wherever it is found.
Apply and further information
- This vacancy is part of the Great Place to Work for
Veterans initiative.
- The Civil Service welcomes applications from people who have
recently left prison or have an unspent conviction.
- Once this job has closed, the job advert will no longer be
available. You may want to save a copy for your records.
Contact point for applicants
Name: DVSA Frontline Recruitment Team
Email: recruitment.newcastle@dvsa.gov.uk
Recruitment team Email: dftrecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in
accordance with the Recruitment Principles and you wish to make a complaint, in
the first instance, you should contact Government Recruitment Services via
email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with
the response you receive from the Department, you can contact the Civil Service
Commission: Click here (https://civilservicecommission.independent.gov.uk/) to
visit Civil Service Commission