- GMFJ Reference
254551
- Wages
£18,000 p/a
- Hours
40.00 per week
- Date Posted
01/10/2024
- Start Date
11/11/2024
- Approx. Duration
15 months
- Location
Beeston
- Status
Now Taking Applications
- Sector
Sales
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Customer service specialist (ST0071)
- Employer
Attis Insurance Brokers Ltd t/a Aceso Health & Group Risk
Description
As an Apprentice Administrator you will be joining the employee benefits division. Employee Benefits include private medical insurance &
group life assurance.
Key Duties:
- Day to day office administration tasks
- Management of a portfolio of insurance-based schemes
- Provide support to Account Handlers and Consultants
- Liaising with clients (first point of contact) – telephone and email
- Data input, formatting, analysing and checking
- Insurance Broking
- Preparation of risk specification documents and reports
- Maintain office presence and build relationships with other colleagues
- Claims handling (liaising with clients and insurers)
- Liaising with insurers and other external third parties
- Assistance with New Business projects
- Continual improvement of internal processes, procedures and systems
For more information about this vacancy please contact Learning Skills Partnership on 01482338840 (Ref ID: 254551)
Company website : https://www.acesohgr.com/
- Knowledge of the Employee Benefits marketplace is preferable but not essential as full training will be given alongside the apprenticeship scheme
- Experience of Microsoft Word, Excel and Outlook
- Good organisational and communication skills
- Ability to work as a part of team but with control of own workload
- Ability to work under pressure and to tight deadlines
GCSE Maths and English at grade C (4) or above essential.
Customer Service Specialist Level 3.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.
- Polite, calm and approachable personality
- Professional appearance and demeanour
- Willingness to learn and progress own learning and qualifications
- Must have flexible ‘can do’ approach
- Punctual and reliable
Full training will be given in this challenging and varied role to ensure that the apprentice has the skills and expertise to become a permanent member of the team upon completion of the apprenticeship programme. The salary will be reviewed regularly and increased based on performance.
- Working Monday to Friday, 9am - 5pm.
- 30 days annual leave