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Leisure Team Member

  • GLL - Abbey Sports Centre
  • Oxford, Oxfordshire
  • £469.30 per week
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You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependant on which qualifications you have achieved as well as the needs of the centre.

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  • GMFJ Reference
    255041
  • Wages
    £469.30 p/w
  • Hours
    40.00 per week
  • Date Posted
    18/10/2024
  • Start Date
    22/11/2024
  • Approx. Duration
    12 months

  • Location
    Oxford
  • Status
    Now Taking Applications
  • Sector
    Leisure
  • Opportunity Type
    Intermediate Level 2
  • Employer
    GLL - Abbey Sports Centre

Description

The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.

3.1 Customer Experience.

Understanding the services and products on offer to assist with customer questions and queries

Supporting different types of customers with different needs

Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints

Support the centre to deliver swimming lessons where required (qualification dependant)

Sharing knowledge with customers on the role exercise plays in health and wellbeing

Conducting customers' gym inductions and health screening where required (qualifications dependant)

Planning and delivering exercise sessions to meet customers' health and fitness goals

3.2 People Experience

Supporting GLL's visions and values

Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager

Ensure all training and qualification deadlines are met in agreement with your tutor and manger

Achieve and maintain all necessary qualifications including ongoing CPD training

Keep up-to-date with trends and developments in the leisure industry

3.3 Business Performance

Have a understanding of GLL and its position in the Health & Fitness Industry

Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance

3.4 Operations Performance and risk management

Support the centre to open and close the building

Supervising and lifeguarding customers in swimming pools

Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football

Cleaning and maintenance of different areas of the centre

3.5 Personal Effectiveness and Development

Demonstrates and lives GLL People with Purpose values

Personally demonstrates equality, inclusion and diversity in their behaviours and actions

You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:

o National Pool Lifeguard Qualification (NPLQ)

o First Aid at Work (Level 3)

o STA Award in Teaching Swimming

o STA Certificate in Teaching Swimming

o Level 2 Gym Instructor

Attend all monthly workshops and progress meetings as per your apprenticeship standard

Fully participates and engages in GLL Management meetings, development programmes and on going assessment of performance

Develops skills through shared learning and peer learning community.

Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.

Keeps abreast of trends and developments within the leisure, health and fitness industry.

Ensures continuous society membership and professional body association

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 255041)

Be a competent swimmer & be able to successfully complete a swim test Have the confidence and ability to engage with customers in a friendly and professional manner
No qualification needed!
Leisure Team Member Apprenticeship L2 including Functional Skills in Maths and English
Friendly, Helpful and able to speak to people in a professional manner A keen interest in Health & Fitness as well as being a regular gym user would be useful Knowledge/ Experience of sports coaching Self Motivated and able to work to deadlines
GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.
We work on a rolling rota. Where you will do some early shifts and some late shifts. Very accessible to get to via public transport. We also have a car park and bike racks available

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Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

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