- GMFJ Reference
255495
- Wages
£14,000 p/a
- Hours
35.00 per week
- Date Posted
05/11/2024
- Start Date
16/12/2024
- Approx. Duration
16 months
- Location
Worsley
- Status
Now Taking Applications
- Sector
Sales
- Opportunity Type
Intermediate Level 2
- Apprenticeship Standard
Customer service practitioner (ST0072)
- Employer
PR Scully & Co Limited
Description
Duties will include:
- Excellent customer service
skills on the phone and in written communications
- Excellent attention to
detail when answering customer calls, taking details and updating customer
records
- Compliance checks
- General typing
- Administrative tasks including photocopying and CRM updating
- Undertaking legal support
chasing various documents from clients
- Speaking to new prospects
who would like to make a claim and have a full understanding of the different
claim types PR Scully deal with
- Collating paperwork for new
clients
- Ability to work positively and
collaboratively with colleagues in the team
Company Benefits:
- Free on street parking
- Celebrate birthdays in the office
- Staff lunch once a month and two social events with all staff per year
- Staff nomination at the end of each month for staff performance (all staff nominate another member of staff and a random selection is drawn and a reward given)
For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 255495)
Company website : https://www.prscully.com/
- Ability to work within a team
- Strong IT skills
- Ability to organise own work and multi task
- Good communication skills
5 x GCSEs including Maths and English GCSE at grade C/4 or above
Customer Service Practitioner Level 2 Apprenticeship Standard
- Confidentiality
- Integrity
- Professional attitude
- Accuracy and diligence
Plenty of progression opportunities within the firm, either to continue in customer service, or there would be a legal route if preferred
Working Week: Monday to Friday from 9:00am to 5:00pm
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.