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Recreation Assistant Apprentice

  • GLL - White Horse Leisure and Tennis Centre
  • Abingdon, Oxfordshire
  • £469.29 per week
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GLL is looking for a Recreation Assistant to work at The Windrush Leisure Centre. If you have the skills and ambition to join us as a Recreation Assistant, there's never been a more exciting time to join us. This is more than a Recreation Assistant job, it's a career.

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  • GMFJ Reference
    255733
  • Wages
    £469.29 p/w
  • Hours
    40.00 per week
  • Date Posted
    14/11/2024
  • Start Date
    28/01/2025
  • Approx. Duration
    12 months

  • Location
    Abingdon
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    GLL - White Horse Leisure and Tennis Centre

Description

You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependant on which qualifications you have achieved as well as the needs of the centre.

The Recreation Assistant Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.

Customer Experience

- Understanding the services and products on offer to assist with customer questions and queries

- Supporting different types of customers with different needs

- Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints

- Support the centre to deliver swimming lessons where required (qualification dependant)

- Sharing knowledge with customers on the role exercise plays in health and wellbeing

- Conducting customers' gym inductions and health screening where required (qualifications dependant)

- Planning and delivering exercise sessions to meet customers' health and fitness goals

People Experience

- Supporting GLL's visions and values

- Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager

- Ensure all training and qualification deadlines are met in agreement with your tutor and manger

- Achieve and maintain all necessary qualifications including ongoing CPD training

- Keep up-to-date with trends and developments in the leisure industry

Business Performance

- Have a understanding of GLL and its position in the Health & Fitness Industry

- Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance

Operations Performance and risk management

- Support the centre to open and close the building

- Supervising and lifeguarding customers in swimming pools

- Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football

- Cleaning and maintenance of different areas of the centre

Personal Effectiveness and Development

- Demonstrates and lives GLL People with Purpose values

- Personally demonstrates equality, inclusion and diversity in their behaviours and actions

- Attend all monthly workshops and progress meetings as per your apprenticeship standard

- Fully participates and engages in GLL Management meetings, development programmes and on going assessment of performance

- Develops skills through shared learning and peer learning community.

- Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.

You will be enrolled on a Customer Service apprenticeship level 2 programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:

- National Pool Lifeguard Qualification (NPLQ)

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 255733)

- Be a competent swimmer & be able to successfully complete a swim test. - Have the confidence and ability to engage with customers in a friendly and professional manner.
No qualifications required!
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
- Friendly, Helpful and able to speak to people in a professional manner. - A keen interest in Health & Fitness as well as being a regular gym user would be useful. - Knowledge/ Experience of sports coaching. - Self Motivated and able to work to deadlines.
GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.

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