General Management Graduate Scheme

General Management Graduate Scheme

Join us to shape the future of London.

Transport underpins the world’s most influential cities, connecting people and enabling impactful decisions. From day one, you’ll play a key role at TfL, making things happen alongside experienced colleagues, while bringing your unique insights. This scheme is carefully crafted to kick-start your career and prepare you to become one of TfL’s future leaders.

*"What makes the General Management scheme special is the freedom it offers to shape your own career path.

Our role is to grow and become the best version of ourselves by exploring opportunities across different areas of the organisation based on our interests. Each graduate’s journey is unique, showcasing the scheme's flexibility.

For example, you might manage a team of 50 as a Customer Service Manager, improve payment services as a Product Manager, or work with partners to enhance the customer experience on digital platforms. Every placement is different, helping to build a broad skill set and develop your personal work style."*

- Carina, General Management Graduate

This is the only scheme that offers experience across the entire business. It is pan-TfL, meaning you can move from government relations to finance, stations to HR, and beyond.

£31,000, rising to £32,250 in the second year.

London/Hybrid

• 50% of your time will be split between the office/on-site and remote working over a 4-week period.
• Variations may occur based on business requirements.

You’ll enjoy a range of excellent benefits and opportunities for growth, including:

• Free travel on the TfL network for you and a nominee in your household.
• Final salary pension scheme.
• Discounted national rail and Eurostar travel.
• 30 days annual leave plus public and bank holidays.
• Private healthcare discounted scheme.
• Tax-efficient cycle-to-work programme.
• Retail, health, leisure, and travel offers, and more.

2 years.

• A minimum of a 2:2 degree in any discipline.

If successful, your offer is subject to a satisfactory medical assessment, which may include drug and alcohol screening, as well as an eye and hearing test. Reasonable adjustments will be provided if required.

As a General Management graduate, you will support colleagues and customers while contributing to London’s transport network. From day one, you’ll have a say in shaping the future of London, helping to deliver innovative solutions and improvements.

This scheme is designed to develop future leaders by providing unique experiences across TfL, tailored to your interests and aspirations.

Sustainability is central to TfL’s ethos. During the scheme, you’ll:

• Complete Carbon Literacy training, with the opportunity to become a trainer.
• Undertake placements contributing to TfL’s green strategy, ensuring the organisation operates as a sustainable heartbeat for London.

Your two-year programme consists of up to four placement rotations. Each placement is an opportunity to build essential skills and explore the business.

1. Operational Placement – London Underground (4 weeks):

   • Gain frontline experience to understand the network's operations.

2. Office-Based Placement (6 months):

   • A structured placement arranged to provide insight into core business functions.

3. Surface Operational Placement (4 weeks):

   • Work on areas like riverboats or with TfL’s policing teams to support network security.

4. Flexible Placements:

   • You’ll have the freedom to choose placements based on your interests and career aspirations.

• London Transport Museum.
• Customer Strategy.
• Climate Change Adaptation.
• TfL Consulting.
• E-Scooter Trials.
• Investment Delivery Planning.
• City Planning.
• Property Development.
• Diversity & Inclusion.

Graduates often transition into management roles across TfL and beyond. Many go on to secure senior leadership roles, making impactful decisions that shape the future of London’s transport network.

TfL’s award-winning teams will provide:

• On-the-job experience: Develop technical and leadership skills.
• Professional qualifications: Gain a Project Management certification.
• Mentoring: Connect with experienced professionals and alumni.
• Networking: Build a strong network across TfL.

You’ll be guided by:

• Development Advisor: HR support for career progression.
• Sponsor: Regular discussions on performance and wellbeing throughout the scheme.

We’re seeking future leaders who are:

• Caring: Committed to colleagues, customers, and meaningful work.
• Open: Embracing collaboration and new ideas.
• Adaptable: Ready to innovate and respond to diverse needs.

• Placements may involve variable hours, including night shifts for operational roles.
• Visa applicants are advised to contact the Early Careers team before applying to determine eligibility.
• You can only apply for one scheme per cycle.

The process involves five steps, including time-bound online assessments. Review the detailed process via the link provided in the application form.

TfL is a Disability Confident employer, committed to removing barriers for disabled candidates.

• Guaranteed interviews are offered for candidates meeting the minimum criteria.
• Reasonable adjustments are available throughout the process.
• Please click on this link for which describes each stage of the https://tfl.gov.uk/corporate/careers/how-to-apply-for-apprentice-and-graduate-roles?intcmp=66755

For queries or reasonable adjustments, contact:

• Phone: 0203 005 1680 (Mon–Fri, 9:00–17:30).
• Email: EarlyCareersCampaigns@tfl.gov.uk