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Customer Services Apprentice

  • NEC - Chippenham
  • Chippenham, Wiltshire
  • £288.46 per week
Vacancy provider logo for Lifetime Training

The Customer Services Apprentice will support the client Services team with a variety of administration and business support tasks. We are seeking an individual who has excellent verbal and written communication skills and a focus on delivering a first-class administration service in an efficient, professional and effective manner.

  • GMFJ Reference
    256639
  • Wages
    £288.46 p/w
  • Hours
    37.50 per week
  • Date Posted
    08/01/2025
  • Start Date
    12/02/2025
  • Approx. Duration
    12 months

  • Location
    Chippenham
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    NEC - Chippenham

Description

Providing general administration support to the Client Services team.

You will attend Service review meetings and become familiar with customer SLA's and develop your customer care skills and capabilities.

You will provide administrative support to Client Service Managers and shadow them with a view to developing into an Associate Client Services Manager in the future.

Strong communication skills are a must as you will have regular contact with key clients and focus on building relationships and delivery the best possible service.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 256639)

Act with integrity and enthusiasm - treating sensitive information confidentially Ability to develop successful working relationships with the wider Recruitment & HR team Confident and proactive, able to work on own initiative with support from HRBP team Strong communication skills via Teams/telephone, face to face and written format Attention to detail especially when working with large amounts of data/capturing and scribing meeting notes Interest in HR & Recruitment /willingness to learn Knowledge of O365/Teams/Word/Excel Good level of communication, written English and drafting skills
Maths/English GCSEs
Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
Confident communicator Attention to detail Organised Self Motivated Reliable Have an appreciation for discretion and confidentiality
Excellent progression opportunities through wider HR team and the business as a whole

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Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

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