Location: Telford (Recruiting from West Midlands)
Work Pattern: Travelling Appointment (All travel and accommodation expenses will be covered by the business)
Starting: September 2025
Role Mission:
As a Service Representative Apprentice, you will work within the service team, gaining practical experience in electrical and mechanical engineering as well as understanding electrical theory and Schneider Electric products. You will develop technical expertise, enhance customer support, and contribute to solution-driven initiatives. You will play an important role in delivering exceptional services, maintenance, and problem-solving strategies.
You will travel across the UK to customer locations, supporting the exciting, fast-paced business You will travel across the UK to customer locations, supporting the dynamic and fast-paced business as they help customers reduce their carbon footprint.
Key Responsibilities:
EV Charger Setup: Inspect and set up Electric Vehicle (EV) chargers.
Energy Monitoring Systems: Assist with the installation and connection of Eco Structure Asset Advisor systems to monitor energy usage and efficiency.
Backup Power and Cooling Systems: Set up and maintain backup power systems, cooling systems, switchgear (electrical distribution), and transformers.
Equipment Updates and Repairs: Update and repair existing equipment and systems to ensure optimal performance.
Maintenance Support: Assist maintenance and inspection teams with their tasks to ensure equipment reliability.
Site Risk Assessments: Carry out risk assessments on site and complete safety documents to ensure a safe working environment.
Project Collaboration: Work closely with the Project Manager and Service Manager to support customer projects effectively.
Testing and Reporting: Record test results and create detailed reports on work completed at the site.
Business Promotion: Help promote the company’s services and identify new business opportunities to drive growth.
Benefits:
- Competitive salary and attractive bonus scheme.
- Employee Share Ownership Programme.
- Pension scheme and generous life assurance.
- 28 days of annual leave plus public holidays.
- Holiday buy and sell programme.
- Flexible working arrangements (role dependent).
- Hybrid working arrangements (role dependent).
- Access to health and wellbeing support.
- Volunteering opportunities.
- Access to employee discounts (including fitness, shopping, and dining).
- Access to the Open Talent Market Portal (includes internal job opportunities, mentors, and global projects).
- Access to the Learning Portal (supports continuous learning with a range of content).
- Private Medical Insurance
Who are Schneider Electric?
Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, they call this Life Is On.
Their mission is to be the trusted partner in sustainability and efficiency. As a global leader in industrial technology, Schneider provides integrated solutions that help businesses grow, using digital tools to improve efficiency and create value for their customers.
With over 150,000 employees and more than a million partners in over 100 countries, they stay close to their customers and communities. Schneider embraces diversity and inclusion, guided by their purpose of building a sustainable future for all.
Please Note: Applications are reviewed on a rolling basis, and roles may close early once filled. To avoid missing out, we encourage you to apply as soon as possible.