- GMFJ Reference
257230
- Wages
£10.00 p/h
- Hours
37.50 per week
- Date Posted
28/01/2025
- Start Date
10/03/2025
- Approx. Duration
15 months
- Location
Hessle, East Yorkshire
- Status
Now Taking Applications
- Sector
Travel & Tourism
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Travel consultant (ST0340)
- Employer
Good Travel Management
Description
As a Business
Travel Consultant Apprentice,
you will be responsible for providing an efficient, pro-active and
cost-effective service to corporate clients.
The role will include:
- Handle incoming enquiries by telephone,
e-mail or online in a timely, efficient and professional manner
- Select the most appropriate travel
solutions for our customers.
- Gain a good working knowledge of UK rail
information and ticketing systems to provide an informative and
professional service to customers.
- Promote other travel related services
such as car rental, hotels, overseas rail, passport and visas, chauffeur
drive and any other ad-hoc requirements.
- Ensure that all reservations made are
correctly. This ensures that other consultants
along with our 24hour emergency supplier can retrieve a booking and have a
full knowledge of the history and fares quoted.
- Gain
confidence in using new tools introduced by Good Travel
- Gain
a full understanding of the Travcom accounting system used by Good Travel,
and to ensure that invoices and credits are raised accurately and
promptly.
- Ability
to demonstrate costs savings for clients through the capture of data in
the booking process for use in the Management Information Reports.
- Gain
a full understanding of the cost implications of booking methods and to
ensure that the most cost effective solutions are utilised.
- The ‘Good’ things you can get:
- 25 days annual leave plus
bank holidays which increases with service
to 30 days
- Birthday day off work
- Generous Pension Scheme
– Company matched contributions up to max 8%
- Life Assurance
- Health cash plan
- Gym and retail discounts
- YuLife Wellbeing &
ESG app
- Employee Assistance
Programme and Virtual GP
- Family friendly policies including
enhanced Mat/Pat leave and SPP
- Employee Referral
Scheme
- Employee Service Award
Scheme
- Employee Volunteering
and matched charitable donations
- Social events
- Personal &
professional development budget
- Discounted Travel
- Educational trips
For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 257230)
Company website : https://good-travel.co.uk/
- Provide high quality customer service
through acting in a courteous and professional manner at all times.
- Undertake duties other than your normal office
duties from time to time.
- Flexibility to assist in out-of-hours
work as required.
- IT literacy with a good working
knowledge of a variety of software applications, including Microsoft Office.
5 x GCSEs including Maths and English at grade 4/C or above
Level 3 Travel Consultant Apprenticeship Standard
- Enthusiastic
- Willingness to learn
- Polite and good Customer service
Good Travel Management is focused on steady
growth and a big part of this process is the investment in new talent within
the business. There is great progression opportunities to a Business Travel Consultant role.
Previous apprentices have even progressed into Team Leaders!
- Salary: National Minimum Wage for Age
- Working pattern: 8:30am-5pm, 9am-5:30pm, 9:30am-6pm. Hours will be rotated on a weekly basis.
Damar is committed to safeguarding and promoting the welfare of all our students and expects all staff, employers and all other partners that we work with to share this commitment