Please note: We will start to review applications towards
the end of March 2025.
Salary: £16,500
Locations: Birmingham, Bristol, Leeds, Manchester, Marlow,
Newcastle, South Coast,
Start date: Monday 6th October 2025
Qualification: Level 3 Business Associate
Duration: 18 months
Apprentice Roles Available:
- Customer Services
- Sales Enablement
- Sales Support
- Services Engagement - Co-ordination
- Vendor Alliances
Join our Apprenticeship Scheme in Business - Customer
Services
For ambitious school and college leavers, a Softcat
Apprenticeship is a great first step into the world of work. You earn, learn
and gain qualifications while starting out on a structured career. Customer
Service is at the heart of what we do at Softcat which is why we're so proud of
our 98% customer satisfaction score. We have a number of different customer
service type of roles across our business, all of which serve the purpose of
exceeding customer satisfaction.
About Softcat Apprenticeships
Our awarding winning apprenticeship scheme equips you with
the skills, knowledge, and expertise to succeed in your chosen role and
business area with in Business Operations.
As an apprentice your time will be split between 80% work
experience and 20% off-the-job training with the support of our dedicated
training provider. This is a fantastic opportunity for school leavers looking
to kick start their career.
Business Apprenticeships
Our Business Apprenticeship Programme is designed to equip
you with everything you need to become a successful Business executive. The
programmes will build and accelerate your skills and knowledge in your chosen
business area while supporting you on your journey to completing your
qualification.
During the application process we will provide more detail
on roles available and recommend the best area for you based on your skills and
qualities.
We'd love you to have
- Ability to be a team player and also work
independently
- Organised with administrative skills
- Good communication skills
- Excellent time management skills
- Ability to develop and maintain relationships
- A willingness and desire to learn new things
Entry Requirements
- A prior attainment level 1 for Math's and English and a
score of Entry Level 3 or higher during the initial assessment in English &
Maths (About
prior attainment)
- No previous qualifications in Business studies at Level 3 or
higher. This includes:- A level Business, Level 3 BTEC Extended Diploma in
Business, BSc or BA in Business
- No previous qualifications (awarded) in any
degree/masters/level 4 /HNC and above or equivalent in any discipline
- No previous work experience of over 3 months in a Business
executive or administrative type of role
- You must possess a current valid documentation to prove
Right to Work in the UK
Work in a way that works for you
- We recognise that everyone is different and that the
way in which people want to work and deliver at their best is different for
everyone too. In this role, we can offer the following flexible working
patterns:
- Hybrid working – 3 days in the office 2 from home (subject
to role and requirements of the team)
- Working flexible hours - flexing the times you start and
finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and
autonomy to realise your potential. You will feel supported by a team that
celebrates individuality, encourages different perspectives, and embraces every
background.