- GMFJ Reference
258909
- Wages
£7.69 p/h
- Hours
37.00 per week
- Date Posted
25/03/2025
- Start Date
26/05/2025
- Approx. Duration
15 months
- Location
Wakefield
- Status
Now Taking Applications
- Sector
Business & Administration
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Business administrator (ST0070)
- Employer
EVO Group/VOW
Description
Evo are the largest specialist multi-channel distributor of business supplies and services in the industry with unparalleled reach and experience in the UK. They power big brands to connect with customers through their integrated logistics, distribution and procurement platform.
As an apprentice working at EVO your Key Responsibilities will include:
- CRM
Completion: Input and maintain accurate customer information, sales
leads, and opportunities into the company CRM system to support effective
follow-up and sales processes.
- Order
Processing & Administration: Assist in the processing of orders,
including managing emails, handling customer queries, and ensuring that
orders are completed accurately and efficiently.
- Customer
Calls & Support: Provide telephone support to customers and
Business Development Managers (BDM), responding to inquiries and assisting
with sales and service-related issues.
- Review
Historical Opportunities: Analyze and review past sales opportunities
that have lapsed, input findings into the CRM, and work with the sales
team to explore potential follow-up actions.
- Large
Volume Order Processing: Assist in processing a high volume of orders,
ensuring that all details are accurately recorded, and orders are
processed in a timely manner.
- Holiday
Cover: Provide administrative cover during holiday periods, ensuring
the smooth continuation of day-to-day activities and liaising with the
sales team to address any new opportunities or urgent tasks.
- Quote
Generation: Assist with the preparation and delivery of quotes to
customers via email and phone, ensuring all customer requirements are
accurately captured and pricing is communicated clearly.
For more information about this vacancy please contact Realise on 0333 444 3973 (Ref ID: 258909)
Company website : https://www.evo-group.co.uk/
- Strong
communication skills, both written and verbal.
- Organised
with a keen attention to detail.
- Ability
to manage multiple tasks and priorities effectively.
- Proactive
and eager to learn in a dynamic environment.
- Comfortable
with technology and computer systems (CRM, email, Microsoft Office).
- Ability
to work well within a team and support colleagues when necessary.
- GCSEs
(or equivalent)at Grade 4 in Maths and English.
- A
passion for business administration and customer service.
Your full role and responsibilities will be set out by your employer. EVO will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Admin L3 apprenticeship standard, which includes:
•Knowledge, Skills and Behaviours
• Business Admin L3 Apprenticeship Standard
•Functional skills in Maths and English if required
This will be delivered through EVOs dedicated training provider, Realise.
- Commercial adaptability
- Strong communication skills
- Impressive work ethic
- Resilience
- Organised
- Active listener
- Ability to work on own initiative
- Positive
- Opportunities
for career progression within the company.
- Full
apprenticeship training with a nationally recognised qualification.
- Hands-on
experience across various aspects of business administration.
- Supportive
team environment that values growth and development.