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Admin/Reception/Optical Assistant Apprentice

  • Eye Clinic
  • Woodford Green, Greater London
  • £13741 per annum
Vacancy provider logo for Intec Business Colleges Ltd

We seek a friendly, organized Optical Assistant/Receptionist to greet patients, schedule appointments, handle calls, and assist with frame selection. Ensure smooth operations by managing records, processing payments, and coordinating with staff. Strong communication and customer service skills required.

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  • GMFJ Reference
    258990
  • Wages
    £13,741 p/a
  • Hours
    35.00 per week
  • Date Posted
    26/03/2025
  • Start Date
    22/04/2025
  • Approx. Duration
    21 months

  • Location
    Woodford Green
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Business administrator (ST0070)
  • Employer
    Eye Clinic

Description

  • Customer Care: Greet patients warmly, assist with their enquiries, and guide them through their appointments.
  • Appointment Management: Schedule appointments, update diaries, and send reminders to ensure efficiency.
  • Frame and Lens Assistance: Help patients choose frames and lenses suited to their needs, providing helpful advice and recommendations.
  • Administration: Maintain accurate patient records, handle incoming calls, process payments, and verify insurance details.
  • Reception Area: Keep the reception tidy and well-presented, ensuring a professional and welcoming environment.
  • Team Support: Liaise with optometrists and colleagues to ensure seamless patient care and workflow.
  • Problem Solving: Address patient concerns or queries promptly and professionally.

For more information about this vacancy please contact Intec Business Colleges Ltd on +447921971036 (Ref ID: 258990)

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
Customer Service experience an advantage, but not essential.
  • Business Administrator Level 3
  • End Point Assessment
  • Work Based Training
  • Functional Skills (if necessary)
  • Confidence with customers
  • Professionalism
  • Flexibility & Adaptability
  • upon completion of this apprenticeship there is the possibility of a permanent position being offered to the right candidate.

Monday - Friday, 9.00am - 5.00pm.

Why Join Us? We offer a supportive working environment with opportunities for development. If you’re passionate about delivering outstanding customer care and want to grow in a dynamic team. Personal Qualities Required: As per skills section presentable, professional , well mannered.

N/A

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