About Hitachi
Hitachi Rail is driving the Mobility Transition - helping every passenger, customer and community enjoy the benefits of more connected, seamless and sustainable transport. Hitachi Rail's mission is to deliver superior, original technology and products for mobility projects around the world. Their products are designed to make sustainable mobility a reality across all areas of the global railway sector.
Everything that they do at Hitachi Rail is underpinned by their values;
Wa (Harmony): They need to show respect to their colleagues, their suppliers, their clients and their stakeholders. You show respect to earn respect.
Makoto (Sincerity): Colleagues should act with integrity in all they say and do, this shows that Hitachi are sincere in holding to their stated values. They maintain fairness in all their dealings; their reputation is founded on how they go about our business.
Kaitakusha – Seishin (Pioneering Spirit): Lead with ambition, seeking new challenges; Hitachi are not afraid to be flexible and adapt to the changing needs of their business.
At Hitachi Rail you will have the opportunity to contribute to society through the development and delivery of superior, original technology and products that power sustainable connectivity.
IT Apprenticeship
Location: London
Are you looking for an employer who will sponsor you through your qualifications, whilst providing valuable and exciting on-the-job experience within a global, innovative and industry leading organisation?
This exciting IT Apprenticeship will develop your skills in various areas of IT support including End User Support, Hardware, Networking, cabling and Troubleshooting. You will work closely with Hitachi's existing on-site IT support team to develop your skills in all of these areas before identifying the pathway your future career might take, which may include Network Administration, Cyber Security or End User Support.
Key responsibilities:
- Provide Technical support – Assist in troubleshooting hardware/software and network issues for end-users; escalating complex problems to senior IT staff when necessary
- Install and Configure Systems – Support the setup, installation and configuration of IT hardware (Laptops, desktops, mobile phones, A/V kit in meeting rooms) and software under supervision.
- Maintain IT infrastructure and asset database – Perform regular hardware upgrades and take a stock check of IT Kit on a monthly/weekly basis
- Document Processes & SOP’s – ensure known issue and their solutions are documented as knowledge base articles for future reference
- Learn and apply Cybersecurity practices – Follow organizational security protocols and best practices
Level 3 Apprenticeship Programme:
Through this Level 3 apprenticeship, you will develop your understanding of IT from the ground up with the help of one of the biggest and best names in the industry. As an IT apprentice you will be working in London and studying towards a Level 3 Information Communication Technician Apprenticeship.
The programme will be delivered in partnership with Hitachi's training provider, Velocity Academy, via a block release delivery model. Delivered remotely, you will have approximately 5 study weeks over the first 12 months on programme. At the end of the apprenticeship you will go through an End Point Assessment to ensure occupational competence prior to progressing your career with Hitachi Rail.
Who Hitachi are looking for:
Hitachi are looking for enthusiastic individuals who are motivated, committed and keen to learn. A self-starter who is able to manage their time, show initiative and has a genuine interest in roles within IT and Hitachi Rail. Successful candidates will show self-discipline and an aspiration to achieve an industry qualification.
Entry Requirements:
- 5 GCSEs grade A-C or Level 5 and above, including Maths, English and a Science subject
Closing date: Applications will close at 11.59pm on Saturday 31st May 2025, this is the only time Hitachi will be accepting applications this year.
The successful candidate must, by the start of the employment, have permission to work in the UK.
Hitachi's commitment
Hitachi are committed to giving you opportunities to be your best. They believe in embracing the passion and potential of their people, and to achieve this they offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. Hitachi hire from within as their first priority, so you will have a myriad of opportunities within their diverse, global organisation.
Flexibility
Your health and well-being matters and that's why Hitachi offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, they support a working pattern that suits your lifestyle and helps you reach your ambitions
Thank you for your interest in Hitachi Rail. If your application is of interest, they will be in contact.
At Hitachi Rail, there is a place for everyone. They welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is their commitment to create an inclusive environment - Hitachi are proud to be an equal opportunity employer.