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Digital Support Apprentice

  • QA Apprenticeships
  • Greater Manchester, Tameside
  • £10.33 per hour
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Employer description: 
Would you like to work for one of Scotland's leading law firms? 
Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row. 

Overview:
We are currently seeking a Digital Support Apprentice to join our Inverness [IV2 5GH] office. A large part of this role will involve liasing with clients of the firm.

Duties: 

  • Banking cheques o...

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  • GMFJ Reference
    259097
  • Wages
    £10.33 p/h
  • Hours
    35.00 per week
  • Date Posted
    27/03/2025
  • Start Date
    27/03/2025
  • Duration
    Not Specified

  • Location
    Greater Manchester
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row. 

Overview:We are currently seeking a Digital Support Apprentice to join our Inverness [IV2 5GH] office. A large part of this role will involve liasing with clients of the firm.

Duties: 

  • Banking cheques on behalf of the Inverness office to ensure cash flow within the firm remains at a steady level, using various portals to do.
  • Lise with clients via telephone and action/transfer all calls as relevant. Log client information as needed on internal CRM system.
  • Ordering, organising, and assisting with hospitality at events.
  • Manage diaries using Microsoft outlook.
  • Collaboration with staff and courier company with regards to mail.
  • Booking/setting up meeting rooms upon request of Partners and clients. You will ensure all AV is set up correctly in these rooms.
  • Handling incoming mail and delivering to appropriate person as well as banking (going to the bank)

Skills, knowledge and experience required:

  • Excellent communication skills - ability to communicate both verbally and in writing
  • Ability to prioritise and work to deadlines
  • Attention to detail
  • Fantastic organisational skills
  • A desire to perform well and progress
  • A mature outlook

Salary:£21,480 per annum. 

Working week:

  • 35 hours per week:
  • Monday to Friday, 
  • 9am - 5pm.

Benefits:

  • Critical illness protection
  • Life assurance
  • Discounted conveyancing on sales and purchases
  • Discounted eyecare
  • Charity donation through payroll
  • Cycle to work scheme
  • Buy additional leave option
  • Extra holidays at Christmas
  • CSR days
  • Funding for external training
  • Recruitment finder’s fee
  • Additional discounts
  • 4pm birthday finish
  • Pension scheme

Future prospects:Should you perform well in this role, there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company. Your future salary will be discussed should you be offered a permanent role.

Important Information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 259097)

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