Your primary work location will be the HPS Birmingham office, located at Selecta Avenue, Unit 5 Coleman Building, Great Barr, B44 9EH, where you will be required to work on-site 5 days a week.
You will also have a keen eye for detail and can work to deadlines. You will be able to work flexibly, and you will have excellent organisational and communication skills allowing you to operate as part of a team.
You will be comfortable balancing a variety of tasks, which will include answering enquiries from clients and colleagues; maintaining records, databases and systems.
GENERAL RESPONSIBILITIES:
SUMMER/STS SEASON (May-Oct)
- Office Support - Answering telephone calls and dealing with customer enquiries via email.
- Data Management - Maintaining department records, data filing and ensuring effective reporting for KPIs.
- Finance Administration - Processing job sheets and invoicing. Processing timesheets and payroll assistance.
YEAR-ROUND
- Co-own marketing contact database, including research and database management.
- Support the generation of direct email campaigns.
- Publish social media content.
- Basic fleet administration including tracking of services and repairs.
- External Support - Drafting and mailing customer correspondence, preparing documents & maintaining client rapport.
- Internal Support - Supporting senior leadership and completing ad-hoc tasks for other departments when required.
You will also be entitled to some fantastic benefits which include;
- Eye care voucher
- 25 days of holiday/year (aside from the usual 8 Bank Holidays)
- Workplace Pension (if eligible)
- Free parking, if driving to the office
- Hot chocolate, coffee in the office kitchen + a young, vibrant and fun HPS team
As a Business Administration, Sales and Marketing Apprentice at HPS Services, you will be working towards the Business Administration Level 3 Apprenticeship over the duration of 18 months.