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IT Helpdesk Apprentice

  • QA Apprenticeships
  • Bristol, City of, South Gloucestershire
  • £9.86 per hour
Vacancy provider logo for QA

Employer description: 
Multrees Investor Services are an award-winning investment services company who operate in the Financial Services sector. They support transformational change through a range of outsourced investment services to wealth managers, private banks, family offices and advisory businesses.

Overview:
Due to company growth, they are looking to onboard another apprentice into their IT team.

Multrees have a strong history of inducting QA Apprentices and supporting them with permanent roles upon completion. When you join...

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  • GMFJ Reference
    259712
  • Wages
    £9.86 p/h
  • Hours
    35.00 per week
  • Date Posted
    17/04/2025
  • Start Date
    17/04/2025
  • Duration
    Not Specified

  • Location
    Bristol, City of
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: Multrees Investor Services are an award-winning investment services company who operate in the Financial Services sector. They support transformational change through a range of outsourced investment services to wealth managers, private banks, family offices and advisory businesses.

Overview:Due to company growth, they are looking to onboard another apprentice into their IT team.

Multrees have a strong history of inducting QA Apprentices and supporting them with permanent roles upon completion. When you join the business, you will be assigned a buddy who will be on hand to support you with any training. Your line manager has supported apprentices in the past, so you are in safe hands!

What will you be doing in the role?

  • Investigate, troubleshoot and solve any IT issues that arise.
  • Set up new user equipment, profiles and passwords.
  • Provide desktop support.
  • Perform routine IT tasks on your own or with other members of the team.
  • Facilitate the smooth running of all IT systems by undertaking reasonable tasks as required.
  • Maintain records of solved IT queries.
  • Comply with all of Multrees policies and procedures.
  • Undertake other duties as delegated to you by your line manager.

What qualities should you have?

  • A keen interest in computers and networking.
  • Ability to prioritise deadlines.
  • Strong desire to learn.
  • Good problem solver.

Salary:£20,500 per annum. Your salary will be discussed upon completion of your apprenticeship.

Working hours:Monday to Friday, 9am – 5pm.

Benefits: 

  • Cycle to work scheme
  • Private health insurance
  • Income protection
  • 25 days holiday allowance plus 8 public holidays
  • Discounts
  • Dental cover
  • Travel season ticket loans
  • Volunteer time off
  • Supportive working environment
  • Life assurance
  • Pension

Future prospects: There is the opportunity for continued employment within this team should you perform well during your apprenticeship. We want you to grow, succeed and become a permanent team member.

Important information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 259712)

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