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IT Apprenticeship

  • Withheld
  • Rochdale
  • £7.55 per hour
Vacancy provider logo for 360 Apprenticeships

Are you looking for an Apprenticeship in IT? Can you commute to Rochdale, OL16? Our client is seeking an IT apprentice to add to their team! The ideal candidate will have strong IT & Computer knowledge & strong communication skills.

  • GMFJ Reference
    259835
  • Wages
    £7.55 p/h
  • Hours
    35.00 per week
  • Date Posted
    25/04/2025
  • Start Date
    19/05/2025
  • Duration
    Not Specified

  • Location
    Rochdale
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Information communications technician (ST0973)
  • Employer
    Withheld

Description

Job description

Are you looking for an Apprenticeship in IT?

Can you commute to Rochdale, OL16?

Our client is seeking an IT apprentice to add to their team!

The ideal candidate will have strong IT & Computer knowledge & strong communication skills.

Job Duties

Roles and responsibilities will include:

  • Provide 1st Line IT Support.
  • Monitor Network & Server Infrastructure.
  • Taking phone calls on the Service Desk, handling Service portal tickets and emails.
  • Provide remote and on-site IT Support where required.
  • Respond to system failures in a timely manner.
  • Create and maintain procedures for new and existing processes.
  • Troubleshooting customer technical faults and driving fault resolution
  • Client service management and relationship building.

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Apprenticeship

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal, and professional standards
  • Support the information systems needs for your business

Following the government terms & conditions, this is the minimum pay for an apprenticeship: https://www.gov.uk/become-apprentice/pay-and-conditions

Key Skills Required

  • Some on-site maintenance is required so a full driving licence would be beneficial
  • A good understanding of Microsoft Windows operating systems
  • Experience with various brands of routers and networking equipment
  • Experience of working with, and troubleshooting, wired and wireless networks with a good understanding of TCP/IP
  • Excellent communication skills, verbal and written, including a confident and polite manner when talking to customers
  • Good organisational and troubleshooting skills, including time management, and the ability to multi-task and prioritise your own workload

Ideal Candidate

  • Highly disciplined and a self-starter
  • Goal orientated with a high level of enthusiasm
  • You will have fantastic communication skills to be able to reach the decision maker and quickly grasp ideas and concepts
  • Thrive in a high-pressure environment, meeting daily, weekly and monthly targets
  • Be resilient, dedicated and confident enough to call business customers and build relationships
  • Adapt to using a range of tools and technologies
  • Be able to take on board feedback and coaching, in order to develop your skills

Job Types: Full-time, Apprenticeship

Pay: From £6.40 per hour

Expected hours: 37.5 per week

Schedule:

  • Day shift

Application question(s):

  • How long is your commute to Rochdale, OL16?

Experience:

  • IT: 1 year (preferred)

Licence/Certification:

  • UK Driving Licence & Access to a car (preferred)

Work Location: In person

For more information about this vacancy please contact 360 Apprenticeships on 0 (Ref ID: 259835)

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