GetMyFirstJob | Customer Service Apprentice in Hertfordshire
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Customer Service Apprentice

Location
Royston
Employer
The RoofLight Centre
Provider
Learning Skills Partnership
Wages
£15704 per annum
Level
Intermediate Level 2 Apprenticeship
Apply by
Monday, November 3, 2025

Opportunity Details

What You’ll Be Doing

  • Handling customer and supplier enquiries (phone, email, and face-to-face)
  • Updating records and maintaining internal systems
  • Supporting admin for sales, estimating, and operations teams
  • Coordinating orders and following up on delivery status
  • Delivering professional, prompt customer service
  • Contributing to service improvement processes
Full Time 40.00 Hours per week Customer Service 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Monday, June 16, 2025
Apply by
Monday, November 3, 2025
Interviews
Wednesday, November 5, 2025
Start date
Monday, November 10, 2025
For more information about this vacancy please contact Learning Skills Partnership on +441482338840 or (Ref ID: 261100)
Company website: https://www.rooflightcentre.co.uk/

Skills Required

  • Great communication and organisation skills
  • Positive attitude and willingness to learn
  • Basic IT confidence (Word, Outlook, Excel)
  • No experience required – just reliability and enthusiasm

Qualifications Required

GCSE or equivalent Maths and English at grade 4/C or above.

Training

Level 2 Customer Service Practitioner.

This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.

Prospects

This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Rooflight Centre has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

Other Information

What You’ll Gain

  • Level 2 Customer Service Practitioner qualification
  • Structured career development
  • Progression to a permanent position
  • Salary: £15,704 per year (Year 1), rising to £20,800 in Year 2
  • £26,000 salary on successful completion of the programme
  • Working Hours: Monday–Friday, 7:30am–4:00pm

Opportunities

Intermediate Level 2 Apprenticeship
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Customer Service Apprentice

The RoofLight Centre

Were hiring a Customer Service Apprentice to join our friendly and fast-paced team within the construction industry. This role offers hands-on experience and structured training, leading to a Level 2 Customer Service Practitioner qualification.Youll support customers, suppliers, and internal teams by managing enquiries, coordinating processes, and delivering excellent service.

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15704 per annum
place
Royston
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Intermediate Level 2 Apprenticeship
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Intermediate Level 2 Apprenticeship
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place
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Learning Skills Partnership

With Learning Skills Partnership (LSP) you can be reassured that they are not just any ordinary Training Company. They bring a wealth of experience and knowledge to their Apprenticeship programmes, focusing on key business sectors; including the Automotive Retail and Construction industries.

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