GetMyFirstJob | Operational Support Assistant in Somerset
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Operational Support Assistant

Location
Bridgwater
Employer
Stef Langdons Ltd
Provider
Exeter College
Wages
£302.00 per week
Level
Advanced Level 3 Apprenticeship
Apply by
Sunday, November 2, 2025

Opportunity Details

  • Accepting / processing & amending orders in the system
  • Raising discrepancy reports
  • Resolving issues occurring on deliveries
  • Answering email and phone queries
  • Responds to all customer enquiries and ensure they are made aware of delivery and collection arrangements, including any unanticipated changes via phone, email or portal
  • Books incoming jobs onto company systems and allocates them to relevant depots, raising any disputes where identified and ensuring any follow-up action is taken
  • Works closely with Warehouse and Transport colleagues and customers to identify any discrepancies in stock movements and ensure customers are informed and updated of progress
  • Provide cover for the Transport Team where required
  • Process customer emails and action amendments in system
  • Handle various mailboxes and respond in timely manner.
  • Ensure all company systems are updated accurately and on a timely basis and relevant paperwork is in place
  • Investigating and solving pre and post departure customer escalations
  • Communicate effectively with internal and external stakeholders, ensuring they are kept informed and updated.
  • Adopt a diplomatic approach to problem resolution and will be comfortable working in a face paced working environment.
  • Dealing with transport bookings and queries

Full Time 40.00 Hours per week Business & Administration 2 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Wednesday, July 2, 2025
Apply by
Sunday, November 2, 2025
Interviews
Monday, December 1, 2025
Start date
Monday, January 5, 2026
For more information about this vacancy please contact Exeter College on 01392 400800 (Ref ID: 272076)

Training

You will attend Exeter College one day a week (during term time) working towards your Level 3 Business Administrator apprenticeship.

Prospects

Role likely to progress to status of Langdons employee.

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