IT Support Engineer Apprentice

IT Apprentice

QA Apprenticeships

pstrongAre you interested in a career in ITstrongp pTurn you passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer?p pWith average salaries of strong14,000 - 16,000, strongwe have several openings across Scotland in areas like IT, Networking, Cyber and Software. Our apprenticeship programmes are a fantastic opportunity to earn while you learn and get yourself on the career ladder. Our employers range from household names to edgy start-ups, in areas from law and accountancy to storage, shipping, travel and manufacturing.p pstrongInterested? Apply now! strongp pstrongHow will my apprenticeship work?strongp ul liYour apprenticeship averages 12 18 months.li ul pemYou are employed with time to study, receive a salary and holidays like all other employees and all your training is free.emp ul liThroughout, you are supported by your skills coach and your account manager.li ul pemThey work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support.emp ul liThe learning follows a blended learning model.li ul pemYou benefit from online and classroom training and also on the job learning.emp pstrongWhere will my apprenticeship take me?strongp ol liTo a nationally recognised qualificationli liTo a full time jobli liTo a rewarding career.li ol pstrongWhat do I need to apply?strongp pA passion for tech, a willingness to learn, and an interest in building a careerp pstrongAbout QA Apprenticeships:strongp ul liWe are thelargest Microsoft Gold LearningPartner in the UK. Well offer you a broad range of Microsoft training courses, taught by highly experienced experts.li liWe hold thehighest overall pass rate among UK tech training providers (*Based on end-point assessments by the BCS 2020).li liOver the last 10 years, weve helped more than 40,000 apprentices start successful careers in tech and business.li ul pstrongApply today and start your career journey!strongp

IT Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pJoin the IT team at Blackburn Rovers Football & Athletic Ltd, a historic professional football club founded in 1875. As an IT Apprentice, you will provide first-line support to the business over the phone, in person, and via remote software. Youll be responsible for building and configuring PCs and laptops, while learning from and assisting fellow team members.p pWorking within a small, hands-on team, youll gain experience with a wide range of IT solutions and network systems that support operations across a football stadiuma unique and valuable learning environment for anyone starting a career in IT.p pThis apprenticeship offers the chance to develop valuable IT skills, with the potential to progress into a permanent role within the organisation.p pstrongResponsibilities:strongp ul liProvide first-line technical support to all departments.li liAct as the first point of contact for support callsli liLog all support calls on the fault logging system.li liSet up and configure IT equipment and mobile devices.li liManage and maintain the IT inventory system.li liProvide match-day technical support and on-call assistance as required (optional).li liEnsure all equipment and systems are operational prior to home matches.li liLiaise with external suppliers and support contractors.li ul pstrongWhat were looking for:strongp ul liStrong interpersonal and communication skills.li liPleasant, approachable, and professional demeanour.li liAbility to work independently and as part of a team.li liHighly organised with strong prioritisation skills.li liCreative thinker, open to spotting new opportunities.li liWillingness to undertake training and professional development.li liAbility to diagnose and resolve IT equipment faults.li liCompetence in documenting procedures and logging helpdesk issues.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strong 35 hours per week.p pstrongBenefits:strongp ul liPension scheme auto-enrolment.li li25 days of paid holiday per complete holiday year, calculated on a pro-rata basis, in addition to 8 English bank and public holidays.li liEntitlement to a day off in lieu for any public holiday worked.li liCompany sick pay.li li2 x complimentary match tickets.li liOn-site parking facilities.li liRoverstore staff discount.li liDiscounted meals at Blues Bar during office hours.li liComplimentary lunch on pay days.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Systems Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pHey there! Were Manpower, a global leader in recruitment for over 70 years. Were teaming up with a top IT client in Erskine, and were looking for enthusiastic young people like you to join our team as apprentices. This is your chance to learn new skills and start an amazing career!p pAs a Digital Systems Support Apprentice, you will be part of our Lifecycle Services Delivery Operations team. This facility specialises in refurbishing and remarketing pre-owned IT assets, ensuring they are given a second life where possible, or ethically recycled when no longer viable. You will join a dynamic and adaptable test team, working across a wide range of technologies including industry-standard servers, third-party computing equipment, and networking solutions.p pstrongResponsibilities:strongp ul liDevelop expertise as a Blancco superuser, carrying out secure data erasure through manufacturing resets on IT assets to ensure complete removal of customer data prior to resale or recycling.li liUtilise Blancco diagnostic tools to identify, log, and report faults across a range of hardware including servers, desktops, and notebooks.li liMaintain accurate asset records using Microsoft Dynamics 365 (D365) Warehouse Management System, ensuring all data is captured and updated in line with operational standards.li liConduct functional testing of IT assets (e.g., touchscreens, keyboards, and other components) to confirm operational readiness, escalating issues to the repair team where required.li liCoordinate with the Packing and Logistics Team to ensure all approved assets are prepared and dispatched for shipment in a timely manner.li liWork collaboratively with internal stakeholders such as the Engineering and Reconciliation Teams, using tools including Microsoft Outlook and Teams to provide regular product and process updates.li liParticipate in departmental meetings, contributing to clear communication around daily priorities, workflow progress, and order management.li ul pstrongDesirable skills:strongp ul liExcellent attitude to work.li liCompliant timekeeping and attendance.li liInterest or experience in working with computer program languages.li liStrong problem-solving skills.li liAnalytical learner and process driven.li ul pstrongSalary:strong 19,500 per annum.p pstrongWorking hours:strong 35 hours per week, Monday to Friday, 8am - 4pm.p pstrongBenefits:strongp ul liGenerous holidays:28 days holiday per year.li liFree onsite parking.li liFree teacoffeesoft drinks.li liFree onsite gym.li liOnsite caf.li liPension scheme.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp