GetMyFirstJob | IT Helpdesk Support Apprentice in Hampshire
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IT Helpdesk Support Apprentice

Kickstart your tech career with Brightskye!

Are you the go-to tech genius among your friends and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice!

Two positions are available, with an immediate start!

Why Brightskye? At Brightskye, we're passionate about using technology to power innovation and make a real difference for our clients. As part of our team, you’ll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available.

What you’ll be doing: 

  • Acting as the first point of contact for customers for IT issues – from forgotten password to printer meltdowns to connectivity issues!
  • Speaking with customers over the phone or email. 
  • Helping set-up and configure hardware and software. 
  • Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. 
  • Monitoring customers’ servers, internet connections and back-up systems. 
  • Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd.

What we’re looking for:

  • A keen interest in IT and a love for solving problems.
  • Great…

Location
Hampshire
Employer
QA Apprenticeships
Provider
QA
Wages
£8.17 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Monday, October 13, 2025

Opportunity Details

Kickstart your tech career with Brightskye!

Are you the go-to tech genius among your friends and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice!

Two positions are available, with an immediate start!

Why Brightskye?
At Brightskye, we're passionate about using technology to power innovation and make a real difference for our clients. As part of our team, you’ll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available.

What you’ll be doing: 

  • Acting as the first point of contact for customers for IT issues – from forgotten password to printer meltdowns to connectivity issues!
  • Speaking with customers over the phone or email. 
  • Helping set-up and configure hardware and software. 
  • Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. 
  • Monitoring customers’ servers, internet connections and back-up systems. 
  • Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd.

What we’re looking for:

  • A keen interest in IT and a love for solving problems.
  • Great communication skills and a positive can-do attitude.
  • An appetite for technology advancements.

Salary: £16,000 - £17,000 per annum.

Working week: 35 hours a week, Monday to Friday, 9am - 5pm 

What you’ll get:

  • A nationally recognised Modern Apprenticeship.
  • Real hands-on experience with the latest tech.
  • A personal mentor and a friendly team to back you up.
  • 31 days of annual leave.
  • Employee pension.

Future prospects: 
90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average. 

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Full Time 35.00 Hours per week IT quality and testing professionals 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Monday, September 15, 2025
Apply by
Monday, October 13, 2025
Interviews
Monday, September 15, 2025
Start date
Monday, September 15, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 274130)

Opportunities

Higher Level 4 Apprenticeship
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IT Digital Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pCrawford Henderson are looking for an apprentice to come in and learn how their factory works, before ultimately taking control of the technical side of the production line.p pThey manufacture heavily customised merchandise for some rather illustrious clients, and have a factory full of hi-tech production equipment, as-well-as traditional machinery, the like of which is rarely seen nowadays.p pThis is a fantastic opportunity for a young person with a positive, constructive attitude to grow with our business, and ultimately create their own unique role and they will be fully supported in doing so.p pstrongOverview: strongp ul liCreating and running digital print jobs on our large format digital printersli liCreating and running digital cutting jobs on our large format digital cutting tableli liLiaising with our design team to create job specific digital print and cut filesli liProgramming automatic sewing machinesli liSetting up automatic stitching jobsli liSetting up foil printers for traditional foil printing and embossing runsli liMaintaining full suite of production equipment, including hydraulic cutting presses, digital printing equipment, foil printing equipment, sewing machines etcli liTake a leading role in R&D projects, focussed on production improvements (using automation and AI)li ul pstrongDesirable skills:strongp ul liHigh attention to detail.li liGreat organisation skills and willing to learn.li liDrivers license is required for this role.li ul pstrongSalary:strong 19,864 per annum.p pstrongWorking hours:strongMonday to Friday, 8am - 5pm.p pstrongBenefits:strongp ul liEmployee discount.li liEmployee pension.li ul pThroughout your apprenticeship you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop all the skills you need to pass your assessments, and can provide one to one support. At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification.p pstrongFuture prospects:strongbr You will gain a full-time role upon successful completion of the apprenticeship.p pstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atstrongSCQF Level 6. strongp pIf you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp

category
IT quality and testing professionals
currency_pound
9.55 per hour
place
Essex
school
Higher Level 4 Apprenticeship
calendar_todayDate Posted: 06 October 2025 event_availableClose Date: 03 November 2025
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Higher Level 4 Apprenticeship
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Software Developer Apprentice

QA Apprenticeships

pstrongAbout Mobility Giant:strongp pMobility Giant is the UKs leading supplier of new mobility scooters. We take pride in making mobility accessible to thousands of customers nationwide. Youll be part of a fast-growing business that values innovation, teamwork, and continuous learning.p pstrongAbout the role:strongp pAre you passionate about technology and ready to kickstart your career in software development? Were looking for a Software Developer Apprentice to join our team in Sevenoaks. Youll work alongside our Technical Director, gaining hands-on experience in building and maintaining innovative software solutions.p pstrongWhat youll be doing:strongbr Youll play an active role in developing, maintaining, and supporting our internal systems and customer-facing platforms. Youll be trained in Microsoft Dynamics 365 and Business Central, as well as other software development tools, to help drive digital transformation across the business.p pYour day-to-day will involve:p ul liSupporting stakeholders to understand and use the Dynamics 365 and Office 365 platform.li liAssisting in developing and customising solutions within Dynamics 365.li liLearning to build custom workflows, plugins, and web resources.li liSupporting deployment activities and system integration.li liGaining experience in Microsoft Dynamics Sales & Field Service applications.li liDeveloping and applying skills in Business Central fundamentals.li liCreating standalone applications and web apps.li liTesting, troubleshooting, and improving software performance.li ul pstrongWhat were looking for:strongp ul liStrong interest in programming and software development.li liBasic understanding of programming concepts.li liWillingness to learn C, JavaScript, and other programming languages.li liEnthusiasm for technology and cloud-based solutions.li liGood problem-solving abilities and a proactive mindset.li liStrong communication skills with the ability to work in a team.li liCommitment to completing the apprenticeship program.li liDriving licence and own vehicle (strongdesirable due to office locationstrong)li ul pstrongEntry requirements:strongp ul liThe learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training providerli liOR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude testli liOR a BTEC Diploma in IT and a successful completion of our aptitude testli liOR 2 years experience in a relevant role and successful completion of our aptitude testli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week, Monday to Friday, 9am - 5pm.p pstrongBenefits:strongp ul liFull-time apprenticeship with structured workplace learning and study with QA.li li28 days holiday (including bank holidays).li liModern office environment with free on-site parking.li liComprehensive support throughout your apprenticeship journey.li liHands-on experience with real-world development projects alongside an experienced technical team.li liProgression opportunities upon successful completion of programme.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

category
IT, Software, Web & Telecoms Professional
currency_pound
13.46 per hour
place
Glasgow City
school
Higher Level 4 Apprenticeship
calendar_todayDate Posted: 25 September 2025 event_availableClose Date: 23 October 2025
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Advanced Level 3 Apprenticeship
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Digital Operations Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pPG Paper is a global paper solutions company headquartered in Scotland, specialising in sourcing and supplying a wide range of paper and packaging products to businesses across the world. Today, PG Paper operates in over 60 countries across Europe, Asia, North America, and beyond.p pThey are looking to recruit an enthusiastic and motivated apprentice to support their busy team. They are looking for candidates with a keen interest in working within a busy office environment learning business processes and supporting their operational teams with administration tasks.p pstrongResponsibilities:strongp ul liServe as the first point of contact for incoming calls and correspondence from clients and supplies.li liTriage enquiries and route them to the relevant departments or individuals when required.li liBecome a system expert in our core platforms: NetSuite Oracle (ERP) and Salesforce (CRM).li liMonitor stock levels on NetSuite Oracle to ensure customer orders can be fulfilled.li liMaintain and accurately update customer records on Salesforce in a timely manner, ensuring data integrity.li liConduct research to support the operational team with project and client needs.li liManage sample handling within the order management process.li liIndependently manage assigned projects aligned with skill level.li liCreate, edit, and format documents using Microsoft Office tools.li liOrganise and file both digital and physical documents in line with company procedures.li ul pstrongYou will develop skills including:strongp ul liGood communication skills, both oral and written.li liGood organisational skills.li liGood interpersonal and customer service skills.li liAn ability to work using own initiative within boundaries.li liAn ability to work effectively with people across a wide range of levels and responsibilities.li liGood team-working skills.li ul pstrongThe successful candidate will have:strongp ul liExcellent communication skills, professional and articulate as many contacts do not have English as their first language.li liBe self-motivated and able to work independently with minimum direction.li liAble to work to tight deadlines.li liStrong organisational skills with the ability to multitask.li liStrong IT skills, with a good understanding of Microsoft Office packages especially Excel.li liQualifications at National 4 and National 5 or above.li ul pstrongSalary:strong 14,722.50 per annum.p pstrongWorking hours:strong Monday to Friday, 9am 5pm.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
IT quality and testing professionals
currency_pound
7.08 per hour
place
Cheshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 29 September 2025 event_availableClose Date: 27 October 2025
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