Business Administration Apprentice

Key Responsibilities

As a Business Administration Apprentice, you will support both the sales and lettings teams while developing a wide range of administrative and customer service skills. Your role will include:

• Assisting with daily sales and lettings operations.

• Booking property viewings with prospective buyers and tenants.

• Supporting property marketing, including preparing brochures, property write-ups, and online advertising.

• Arranging and conducting property viewings (requires travel between sites).

• Handling general office administration and compliance tasks.

• Preparing tenancy and sales documentation, maintaining accurate records, and updating databases.

• Using industry-standard software for marketing, compliance, tenancy management, and maintenance coordination.

• Providing excellent customer service to clients, applicants, and partners.

Training Provided

You will work towards the Business Administrator Level 3 Apprenticeship Standard, which includes:

• On-the-job training with guidance from experienced estate agency staff.

• Dedicated learning time to complete coursework and assignments.

• Practical experience across sales, lettings, and property management functions.

Career Progression

Upon completion of the apprenticeship, you will gain:

• Strong prospects for progression into more senior roles within the business.

• Transferable administration, customer service, and property management skills.

• A solid foundation for a long-term career in the estate agency sector.

Skills & Qualities Required

We are looking for someone who is:

• Confident with IT systems (Microsoft Office, databases, email handling).

• Highly organised, detail-oriented, and able to manage workloads effectively.

• Professional with excellent communication skills (both verbal and written).

• Motivated, proactive, and eager to learn.

• A team player with a strong commitment to customer care.

Essential Requirements

• Full UK driving licence and access to a car (required for property viewings and inspections).

• GCSE English (Grade 4/C or above) – desired but not essential.

Additional Information

• The role includes both office-based and field-based work (e.g., property viewings, inspections).

• Full training and support will be provided throughout the apprenticeship.

• Candidates must be flexible and adaptable to the needs of a fast-paced estate agency environment.