Apprentice Customer Service Practitioner

Allure Aesthetics are looking for an enthusiastic apprentice with a passion for customer service to join their Rochdale salon!

This is an exciting opportunity to start a career in customer service, gaining hands-on industry experience under the guidance of trained professionals.

The successful candidate will be flexible, dedicated, and have a genuine interest in beauty and customer service.

What does the role involve?

- Answering phone calls professionally, and assisting with inquiries or bookings.

- Greeting clients face to face, and ensuring they feel welcomed into the salon.

- Helping customers complete consultation forms accurately.

- Calling and confirming client appointments to reduce no-shows.

- Respond to emails and text messages on the salon's mobile phone.

- Supporting with social media and content creation.

What are the benefits?

- Up to 30% discounts across high street retail stores as part of the apprenticeship.

- 24/7 access to external health and wellbeing support online or via the phone.

- The opportunity to learn directly from industry professionals to enhance your career.

What's involved as part of the apprenticeship?

- You will be assigned an expert Lifetime Training coach to support you throughout your apprenticeship journey, with regular face to face and virtual catch ups every 4-6 weeks.

- You will work towards your Customer Service Practitioner Level 2 apprenticeship qualification over the course of 12-18 months.

- A hands-on approach to learning and structured training plan delivered at your place of work without the expectation to attend college.

- Dedicated time each week to focus on your learning.

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.