Business Administration Apprentice (Law Firm)

Key Responsibilities

As a Business Administration Apprentice, you will play a vital role in supporting the daily operations of the firm. Duties include:

• Client Communication: Answer incoming phone calls professionally, transfer to the correct team, and handle client enquiries with confidence.

• Mail & Email Management: Sort and distribute incoming post; respond to emails promptly with excellent written communication.

• Administrative Support: Filing, photocopying, data entry, and other office tasks as required.

• Team Collaboration: Work closely with colleagues to ensure administrative tasks are completed efficiently.

• System Management: Use in-house systems and databases (including CRM software) to manage and organise information.

• Diary Management: Schedule and coordinate meetings for File Handlers and clients.

• Legal Support: Assist in handling case files and, as your knowledge grows, take on additional legal administrative duties.

Training Provided

• Business Administration Level 3 qualification

• Functional Skills in Maths and English (if required)

• Training delivered via a blend of live online classes and self-paced eLearning

Career Progression

By the end of your apprenticeship, you will have gained:

• Comprehensive training in business administration and legal support

• Hands-on experience in a professional law firm environment

• The opportunity to take on more advanced legal responsibilities as your career develops

• A clear pathway for progression within the legal and administrative sector

Candidate Requirements Skills & Qualities

We’re looking for someone who demonstrates:

• Strong communication skills (verbal and written)

• IT proficiency (Microsoft Office, Outlook, etc.)

• Excellent attention to detail

• Good customer service and interpersonal skills

• Initiative, creativity, and a positive growth mindset

• Patience and professionalism

Qualifications

• GCSEs or equivalent in Maths & English (Grade C/4 or above) – Essential

Things to Consider

• You must have a minimum of GCSE-level education (or equivalent).

• You’ll be working in a professional legal environment, so a positive and professional attitude is essential.

• This is an excellent opportunity for someone who wants to build a long-term career in business administration or the legal sector.

?? Location: Oldham OL8 ?? Apprenticeship Level: Business Administration (Level 3) ?? Sector: Legal / Business Support

?? This role is perfect for someone who is organised, motivated, and eager to begin a career in administration within a law firm.