Dev Ops Apprentice

AI and Cloud Platforms Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pThe Infinigate UK Cloud Sales team is responsible for driving the recruitment, activation and ongoing management of Infinigate Partners (our reseller channel) along with supporting their growth through sales and technical enablement, delivering the associated revenue and profit growth, partner satisfaction and team targets. The team is responsible for owning the overall business relationship with our partners and is the main face of the business.p pstrongOverview:strongp pYou will have the responsibility of executing the sales enablement and build-with strategy for native Microsoft and 3suprdsup party security vendor services. The role is to be a Microsoft Azure, Cloud and AI platforms specialist throughout the UK&I business.You will be responsible for contributing to the overall success of the Infinigate UK&I Partner Team and the attainment of team sales targets, through increasing the number of partners engaging with Infinigate, the frequency of orders and the overall value of solutions sold.You will operate to promote programs, Microsoft updates and promotions between Sales and Marketing out to partners and the internal Infinigate teams.p pstrongResponsibilities:strongp ul liOverall workload revenue and profit contribution for Azure, responsible for accurate pipeline and sales forecasting.li liSupport the creation of repeatable GTM campaigns that are rolled out through the Infinigate Partner Management teams which drive customer frequency and yield.li liRecruit and manage key strategic Azure resellers growing their revenue and profit to agreed targets.li liProvide insight and recommendations which support the development of Infinigates Professional and Managed Service offerings.li liParticipate in partner education, events and communication programs, encouraging the utilisation of Infinigates GROW and EDGE.li liWork with the Microsoft SMC & GPS Channel Sales teams to ensure effective delivery of programs such as the SureStep program.li liEngage with select security vendors to drive repeatable GTM solutions, offers and campaigns in partnership with the Marketing & Product teams.li liMaintain a constant focus on Partner Satisfaction and achievement of Infinigates world-class NPS rating.li ul pstrongDesirable skills:strongp ul liResults oriented individual who takes accountability for their own actions.li liAn adaptable individual who can effectively work on their own to meet personal objectives.li liA strong team player who shows respect and readily shares knowledge in support of others to meet departmental objectives and targets.li liA passionate learner who proactively develops their knowledge and skills of business offerings.li liExcellent organisational skills to ensure efficient use of resources to maximise business revenues.li liCommitted to providing a high-quality experience through maintaining high personal and professional standards, is methodical, analytical and displays a high attention to detail.li liConfident and professional with excellent interpersonal, communication and presentation skills.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subject.li liGCSE Maths and English (or equivalents) at grades 3 (D or above).li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong37.5 hours per week, 9am 5:30pm.p pstrongBenefits:strongp ul li25 days annual leave rising to 28 days with length of service, plus bank holidays.li liDay off on your birthday.li li2 paid volunteer days per year.li liAdditional holiday purchase scheme.li liElectric car purchase scheme.li liLife assurance of 4 x basic salary and group income protection from start date.li li5 employer matched pension contributions after 3 months service.li liIndividual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.li liHybrid working arrangements.li liEmployee assistance programme for practical and emotional support.li ul pstrongFuture prospects:strongp pPotential full time position upon completion.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Technical Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongbr ThingCo is an insurtech company, focused on developing next generation telematics for the insurance and mobility markets. ThingCo has built a suite of revolutionary B2B and B2B products and services to address the weaknesses in the current marketplace using ThingCos deep understanding of telematics.p pstrongOverview:strongbr We are looking for an enthusiastic, reliable and motivated person to become an apprentice. With your can-do attitude, join us as a member of our platform support team working from our modern Cramlington offices.p pstrongResponsibilities:strongp ul liParticipate as a member of the platform support teamli liSupport and maintain cloud solutions required by multiple client project, both during development and when liveli liPrepare and execute device testsli liSupport, modify and maintain 3rd party technologies to software solutions of medium to moderate complexityli liProvide technical support to Customer Support teamsli liResolution of calls ranging from simple password resets to complex system queriesli liEscalation of calls to Development Team as necessaryli liProvide company-wide IT supportli ul pstrongRequired skills:strongp ul liStrong moral standingli liWillingness to learnli liCan do attitudeli liExcellent time keepingli liStrong written and verbal communication skillsli liA team playerli liExcellent attention to detailli liAbility to work effectively and communicate with colleagues at all levelsli liGood Microsoft Office skillsli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong35 hours per week,strong strongMonday to Friday, 8am - 4pmp pstrongBenefitsstrong:p ul liBe part of an exciting growing company with potential to progressli li24 days annual leaveli liModern office on a brand-new business park in Cramlingtonli liFriendly companyli liOnsite gymli liFull training givenli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Engineer Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pEverything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsofts Modern Workplace shift in transforming businesses IT.p pBased in the heart of Manchester City Centre, the company are in some of the trendiest and modern offices in Manchester.You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT apprenticeship supported by a friendly and approachable team and you will be mentored throughout your apprenticeship journey by the companies former and current apprentices.p pstrongOverview:strongp pTo act as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards.p pstrongResponsibilities:strongp ul liTo provide a professional and personal first point of contact to customers for their IT support queries.li liProvide a 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts.li liTroubleshooting issues and logging them in the company ticket system.li liTo ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.li liEnsure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed.li liEscalate relevant and more complex work to the 2nd line Helpdesk Technicians.li liUndertake simple maintenance tasks for monitored systems.li liTo proactively contact and chase customers until a resolution has been achieved or the issue is escalated.li liPrepare customer hardware ready for use such as buildingconfiguring customer pcs, servers or printers.li liInstalling software and building computers for customers.li liTake on ad hoc project work as directed by the IT Helpdesk Manager.li ul pstrongDesirable skills:strongp ul liA strong personal interest in IT and computing.li liHands on experience in general computing and IT services.li liPrevious experience in a customer facing role.li liGeneral understanding of PCs, servers, email, telephony, and Backup.li liExperience with Windows, Microsoft Office, Microsoft Teams and Microsoft 365.li liGood technical knowledge.li liExcellent customer service and communication skills.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p40 hours per week, Monday to Friday, 8am - 5pm or 9am - 6pm.p pstrongBenefits:strongp ul liPension.li liPrivate medical on completion of probation period.li li25 days annual leave.li liEmployee of the quarter prize 500.li liEmployee of the year prize TBD.li liFree snacks and drinks.li liRetail, entertainment and gym discounts.li liBike to work.li liSeason ticket loans.li ul pstrongFuture prospects:strongp pOn successful completion of your apprenticeship, the company aim to offer you a full time Helpdesk Technician role with salary increase and a clear career progression and training plan to progress you over the years into expert areas andor management level ITstrong.strongp pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp