GetMyFirstJob | IT Support Apprentice in Morayshire
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IT Support Apprentice

About the role:

MJD Stems are looking for a proactive and personable IT Support Apprentice to join their growing  team. In this hands-on role, you’ll be the first point of contact for clients and helping them keep their  IT systems running smoothly. You’ll troubleshoot a wide range of technical issues—from hardware and software to cloud services—via our service desk located at Nether Dallachy and on-site visits  across Scotland. As a Managed Service Provider (MSP), our work is fast-paced and varied. One day  you might be configuring Microsoft 365, the next installing a firewall or assisting with a network  rollout. You’ll receive full training on our internal systems (including ConnectWise PSA) and work  closely with our senior engineers to deliver outstanding service.

Responsibilities:

  • First-line support: Diagnose and resolve Tier 1 and 2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, macOS, and Microsoft 365
  • Microsoft Entra / Azure AD: Administer users, groups, and access permissions Support cloud identity issues such as login problems and MFA setup
  • Customer service: Provide friendly, professional support via phone, email, and on-site. Communicate technical solutions clearly to users of all skill levels
  • On-site visits: Travel to client offices across Scotland to…

Location
Moray
Employer
QA Apprenticeships
Provider
QA
Wages
£10.67 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Tuesday, October 21, 2025

Opportunity Details

About the role:

MJD Stems are looking for a proactive and personable IT Support Apprentice to join their growing  team. In this hands-on role, you’ll be the first point of contact for clients and helping them keep their  IT systems running smoothly. You’ll troubleshoot a wide range of technical issues—from hardware and software to cloud services—via our service desk located at Nether Dallachy and on-site visits  across Scotland. As a Managed Service Provider (MSP), our work is fast-paced and varied. One day  you might be configuring Microsoft 365, the next installing a firewall or assisting with a network  rollout. You’ll receive full training on our internal systems (including ConnectWise PSA) and work  closely with our senior engineers to deliver outstanding service.

Responsibilities:

  • First-line support: Diagnose and resolve Tier 1 and 2 support tickets for desktops,
    laptops, servers, and mobile devices running Windows 11, macOS, and Microsoft 365
  • Microsoft Entra / Azure AD: Administer users, groups, and access permissions
    Support cloud identity issues such as login problems and MFA setup
  • Customer service: Provide friendly, professional support via phone, email, and on-site.
    Communicate technical solutions clearly to users of all skill levels
  • On-site visits: Travel to client offices across Scotland to resolve urgent issues, perform
    maintenance, or assist with project rollouts (pool car provided)
  • Ticketing & documentation: Use ConnectWise PSA to log issues, track progress, and
    document resolutions. Prioritise and escalate tickets to meet SLAs
  • System monitoring: Use tools like Ninja One RMM to monitor client systems, patch
    devices, check backups, and ensure security protocols are in place
  • Project support: Assist with IT projects including client onboarding, Office 365
    migrations, network installations, and cybersecurity enhancements
  • Knowledge sharing: Contribute to our internal knowledge base and help improve
    processes for better service delivery

What we are looking for:

  • Good IT skills/background
  • Problem solving
  • Can show initiative 
  • Able to drive
  • Previous experience in tech or college/UNI studies

Salary: £22,200 per annum

Working hours: 35 hours per week, Monday to Friday, 9pm – 5pm

What we offer:

  • Immediate start: We’re ready to welcome the right candidate right away
  • Competitive pay & benefits: Salary based on experience, plus peoples pension,
    holiday allowance (including bank holidays), and performance-based reviews
  • Training & development: Full training on our systems and support for professional
    growth, including certifications and workshops
  • Variety & challenge: Work across industries and technologies—cloud platforms,
    cybersecurity, networking—keeping your role dynamic and rewarding
  • Supportive culture: Work directly with our Managing Director and senior engineers. We
    value open communication, collaboration, and celebrating wins together
  • Small company perks: Autonomy, career progression, hybrid working model and a
    chance to make a real impact. Plus, regular team socials and the occasional office dog visit!

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Full Time 35.00 Hours per week IT quality and testing professionals 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Tuesday, September 23, 2025
Apply by
Tuesday, October 21, 2025
Interviews
Tuesday, September 23, 2025
Start date
Tuesday, September 23, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 274362)

Opportunities

Advanced Level 3 Apprenticeship
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IT Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pJoin the IT team at Blackburn Rovers Football & Athletic Ltd, a historic professional football club founded in 1875. As an IT Apprentice, you will provide first-line support to the business over the phone, in person, and via remote software. Youll be responsible for building and configuring PCs and laptops, while learning from and assisting fellow team members.p pWorking within a small, hands-on team, youll gain experience with a wide range of IT solutions and network systems that support operations across a football stadiuma unique and valuable learning environment for anyone starting a career in IT.p pThis apprenticeship offers the chance to develop valuable IT skills, with the potential to progress into a permanent role within the organisation.p pstrongResponsibilities:strongp ul liProvide first-line technical support to all departments.li liAct as the first point of contact for support callsli liLog all support calls on the fault logging system.li liSet up and configure IT equipment and mobile devices.li liManage and maintain the IT inventory system.li liProvide match-day technical support and on-call assistance as required (optional).li liEnsure all equipment and systems are operational prior to home matches.li liLiaise with external suppliers and support contractors.li ul pstrongWhat were looking for:strongp ul liStrong interpersonal and communication skills.li liPleasant, approachable, and professional demeanour.li liAbility to work independently and as part of a team.li liHighly organised with strong prioritisation skills.li liCreative thinker, open to spotting new opportunities.li liWillingness to undertake training and professional development.li liAbility to diagnose and resolve IT equipment faults.li liCompetence in documenting procedures and logging helpdesk issues.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strong 35 hours per week.p pstrongBenefits:strongp ul liPension scheme auto-enrolment.li li25 days of paid holiday per complete holiday year, calculated on a pro-rata basis, in addition to 8 English bank and public holidays.li liEntitlement to a day off in lieu for any public holiday worked.li liCompany sick pay.li li2 x complimentary match tickets.li liOn-site parking facilities.li liRoverstore staff discount.li liDiscounted meals at Blues Bar during office hours.li liComplimentary lunch on pay days.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
IT quality and testing professionals
currency_pound
6.61 per hour
place
Lancashire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 02 October 2025 event_availableClose Date: 30 October 2025
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Advanced Level 3 Apprenticeship
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Digital Marketing Apprentice

QA Apprenticeships

pstrongWhy Innovative Partners?strongp pInnovative Partners offer bespoke advice and support, helping businesses grow sustainability and to achieve their full potential. Their goal is to empower business owners by unlocking the funding they need to innovate, expand, and achieve long-term success.p pInnovative Partners are looking to expand their digital team by recruiting a Digital Marketing Apprentice! This apprentice will work towards an SCQF Level 7 qualification based in their Aberdeen office.p pstrongResponsibilities:strongp ul liDevelop and deliver marketing campaigns across digital and traditional channels, aligned with the companys growth objectives.li liCreate and manage content for social media, website, email marketing, and other communication platforms.li liSupport the planning and execution of events, exhibitions, and networking opportunities.li liMonitor and report on the effectiveness of marketing activities, providing insights and recommendations for improvement.li liWork with external agencies, designers, and partners where required to deliver marketing collateral.li liMaintain and update the companys CRM and mailing lists to support targeted communications.li liAssist in the development of case studies, client testimonials, and thought leadership pieces.li liEnsure all marketing materials align with the Innovative Partners brand, tone, and values.li ul pstrongWhat do they need from you?strongp ul liSomeone eager to learn.li liA motivated individual.li liSomeone reliable.li liA passion for marketing.li ul pstrongSalary:strong 20,000 - 25,000 per annum.p pstrongWorking hours:strong Monday to Friday, 8:30am 5:30pm.p pstrongBenefits:strongp ul liDiscountsoffers withour group companies (15 off Edinburgh Street Food).li liPension scheme.li liGym membership.li ul pstrongFuture prospects:strongp pPotential of a full-time role on completion.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 7.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrong APPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
Marketing
currency_pound
12.02 per hour
place
Glasgow City
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 02 October 2025 event_availableClose Date: 30 October 2025
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Advanced Level 3 Apprenticeship
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Product Marketing Apprentice

QA Apprenticeships

pstrongAbout usstrong:ppDeta Electrical is a market leading manufacturer and distributor of wiring, lighting, cable management and electrical installation accessories, with a reputation for unrivalled quality, reliability, service and value for money.ppstrongOverview:strongppWe are seeking a motivated and creative Product Marketing Apprentice to join our Buying and Product Development team. This is an exciting opportunity to gain hands-on experience in product marketing, working closely with packaging, design, and commercial teams to support the development and promotion of our product portfolio.ppstrongResponsibilities:strongpulliAssist in the creation and execution of product launch plansliliSupport market research activities to gain a deeper understanding of customer needs, competitor offerings, and industry trendsliliHelp develop product positioning, messaging, and product packagingliliCollaborate with the design and content teams to produce product imagery (e.g., for brochures, web content, social media posts)liliConduct product photography and editing for use in both printed and digital media, including internal and customer websitesliliMonitor campaign performance and assist Product Managers in understanding key metricsliliMaintain the image libraryliliCreate packaging specification documents to align with the needs of the company and its customers, and to share with suppliersliliAttend team meetings and contribute ideas to improve product visibility and customer engagementliliSupport the Packaging Specialist in meeting sustainable packaging objectives and gathering supporting evidence from factoriesliulpstrongDesirable skills:strongpulliPassion for marketing, branding, and consumer productsliliStrong written and verbal communication skillsliliCreative mindset with attention to detailliliAbility to work collaboratively and manage multiple tasksliliFamiliarity with graphic design tools is a plusliliBasic knowledge of photography and image editing software (e.g., Adobe Photoshop, Lightroom, InDesign or Illustrator) is desirableliliProficiency in Microsoft Office (Word, Excel, PowerPoint)liulpstrongEntry requirements:strongpulli3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectliliGCSE Maths and English (or equivalents) at grades 3 (D or above)liliProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectliulpYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.ppIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.ppstrongFor more information please visit the UK ENIC website. strongppstrongWorking hours:strongpp37.5 hours per week.ppstrongBenefits:strongpulliStructured apprenticeship training and mentoringliliOpportunity to work on real projects and make a meaningful impactliliCareer development support and potential for progressionliliA friendly, inclusive, and creative working environmentliliFree on-site parkingliulpstrongFuture prospects:strongppThere is strong potential to progress from this apprenticeship into a full time Product Marketing role within our team at Deta Electrical.ppstrongAbout QA:strongppOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.ppstrongInterested? Apply now!strongppstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
Marketing
currency_pound
8.65 per hour
place
Bedfordshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 17 September 2025 event_availableClose Date: 17 October 2025
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