Digital Support Apprentice
About the role:
Re-Tek, a leading name in sustainable IT lifecycle management, is offering an exciting opportunity to kickstart your digital career through a Digital Support Apprenticeship. Based at our East Kilbride facility, this full-time role is ideal for someone looking to build strong foundations in digital systems, customer service, and internal business support.
You’ll play a key part in supporting our internal teams, learning our business systems inside and out, and developing into a super user of the platforms we rely on every day.
This is more than just an apprenticeship – it’s your first step into a growing digital career. Re-Tek is expanding fast, and with that comes opportunities to grow and progress within the business. We are committed to supporting your learning journey, providing hands-on experience, and setting you up with the skills and confidence to succeed. What you will be doing: As a Digital Support Apprentice, you will support the accounts administration function while also contributing to the smooth running of our digital operations. This includes:
- Becoming a super user on our internal ERP system (Stock and Order Management)
- Acting as the first point of contact for internal system queries, troubleshooting issues, and providing guidance…
- Location
Glasgow City - Employer
QA Apprenticeships - Provider
QA - Wages
£11.06 per hour - Level
Advanced Level 3 Apprenticeship - Apply by
Thursday, October 23, 2025
Opportunity Details
About the role:
Re-Tek, a leading name in sustainable IT lifecycle management, is offering an exciting opportunity to kickstart your digital career through a Digital Support Apprenticeship. Based at our East Kilbride facility, this full-time role is ideal for someone looking to build strong foundations in digital systems, customer service, and internal business support.
You’ll play a key part in supporting our internal teams, learning our business systems inside and out, and developing into a super user of the platforms we rely on every day.
This is more than just an apprenticeship – it’s your first step into a growing digital career. Re-Tek is expanding fast, and with that comes opportunities to grow and progress within the business. We are committed to supporting your learning journey, providing hands-on experience, and setting you up with the skills and confidence to succeed.
What you will be doing:
As a Digital Support Apprentice, you will support the accounts administration function while also contributing to the smooth running of our digital operations. This includes:
- Becoming a super user on our internal ERP system (Stock and Order Management)
- Acting as the first point of contact for internal system queries, troubleshooting issues, and providing guidance to team members
- Train to become proficient within ServiceNow CRM system - handling invoicing, producing reports, and data entry to maintain accurate and up-to-date records
- Working collaboratively with internal departments including sales, logistics, and customer service to ensure seamless digital processes
- Supporting digital improvement projects across the business to enhance workflow efficiency
- Helping to manage product lifecycle, inventory control, and customer orders
- Using Microsoft Excel, Word and Outlook to create reports, manage communications, and support scheduling and data entry tasks
- Liaising directly with customers and stakeholders via email and phone to handle enquiries regarding payments, deliveries, and orders
About you:
We’re looking for someone enthusiastic, proactive, and eager to learn. You should have:
- A keen interest in digital systems and technology
- Good working knowledge of Microsoft Office tools (especially Excel and Outlook)
- Excellent communication skills – both written and verbal
Salary: £23,000 per annum
Working hours: Monday to Friday, 8.30am to 5.30pm
Benefits:
- Casual dress
- Company pension
- Company discounts
- Onsite parking
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Kickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Thursday, September 25, 2025
- Thursday, October 23, 2025
- Thursday, September 25, 2025
- Thursday, September 25, 2025
Opportunities
Digital Marketing Apprentice
QA Apprenticeships
pstrongDigital Marketing Apprentice Wanted!strongp pWere looking for a motivated strongDigital Marketing Apprenticestrong to join our friendly team.p pAre you passionate about social media, creative content, and the latest digital trends? If youre eager to learn, enjoy working with people, and want to earn while you develop your skills, this could be the perfect opportunity for you! Join us as a strongDigital Marketing Apprenticestrong and become a key part of our marketing team!p pstrongYour Journey Starts Here!strongp pThis apprenticeship is more than just a jobits a pathway to a rewarding career with real prospects. If youre excited to take your first step into the world of digital marketing, apply now and discover how far you can go! After just 12 months you will be fully qualified with a whole year of work experience under your belt and a job you love.p pstrongWhat Youll Be Doing:strongp ul listrongLearn on the Job:strong Get practical experience in all areas of digital marketing.li listrongSupport the Team:strong Deploy email marketing campaigns and leverage social media platformsli listrongBuild Your Skills:strong Learn to use tracking tools to analyse results.li listrongGrow with Us:strong Work alongside experienced colleagues who will support and mentor you every step of the way.li ul pstrongWhat Were Looking For:strongp ul listrongQualifications:strong No experience neededyour apprenticeship will lead to a nationally recognised qualification at SCQF Level 7.li ul ul listrongSkills:strong No prior marketing experience required just enthusiasm and a willingness to learn!li ul pstrongReady to take the next step?strong If you are a good communicator and a creative thinker we want to hear from you. Apply today and start building your future career!p
Digital Marketing Apprentice
QA Apprenticeships
pstrongAbout Netmatters:strongp pNetmatters is an established software, web design, IT support, telecommunications, and digital marketing agency based in the east of England.p pstrongOverview:strongp pWe are looking for an enthusiastic Digital Marketing Apprentice to join our accomplished team here at Netmatters as we embark on many new projects and challenges. p pstrongResponsibilities:strongp pThe role will require you to learn about and manage different aspects of digital marketing (SEO, PPC, email, social, etc) for an ever-increasing portfolio of clients using our bespoke admin system. You will be required to become exceptional across a wide range of digital marketing disciplines and develop an eye for what works on the web.p pThis opportunity is ideal for someone looking to enter the industry to carve a long-lasting career in digital marketing. Once probation has been passed, we will create a clear progression route through our personal development plan process. Successful apprentices will progress to Junior Executives and will have opportunities to take on additional responsibilities, such as product specialists. Many of our senior members of staff started as juniors or apprentices.p pstrongRequired skills:strongp ul liHave a thirst to learn more about digital marketing channels.li liA positive attitude to and eagerness to learn.li liBe familiar with internet technology (search engines, social networks, admin systems, etc).li liHave an analytical mind and be able to draw logical conclusions from data.li liExcellent verbal and written communication skills.li liBasic understanding of websites (design and function).li liBe competent with the use of basic office software.li ul pstrongThe following experience would be desirable:strongp ul liBe familiar with search engine optimisation and pay-per-click.li liSEO, PPC, editorial, marketing, advertising, website administration.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli ul ul liGCSE Maths and English (or equivalents) at grades 3 (D or above)li ul ul liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.?p pstrongFor more information please visit the UK ENIC website.strongp pstrongWorking hours:strongp p40 hours per week, Monday Friday- 6 hours per week of these will be dedicated to your apprenticeship studies.p pstrongBenefits:strongp ul listrong3335 days holidaystrong(including bank holidays), with options to buysell days.li listrongFlexible workingstrongincluding hybrid officehome setup and consideration for all requests.li listrongCareer developmentstrongthrough structured plans, certifications, and real advancement opportunities.li listrongRecognition & rewardsstrongvia monthly awards, end-of-year prizes, and profit share.li listrongHealth & wellbeing supportstrongincluding mental health-focused workflows, flu jabs, fruit, and gym access.li listrongFamily-friendly policiesstrongwith enhanced maternitypaternity packages and returner programmes.li listrongFinancial supportstrongthrough interest-free loans and Perkbox benefits (e.g., phone insurance, breakdown cover).li listrongInclusive culturestrongwith social events, BBQs, gaming areas, and lunch & learn sessions.li listrongComprehensive sick paystrongincluding short-term cover and long-term income protection.li ul pstrongFuture prospects:br strong90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national averagep pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp
Product Marketing Apprentice
QA Apprenticeships
pstrongAbout usstrong:ppDeta Electrical is a market leading manufacturer and distributor of wiring, lighting, cable management and electrical installation accessories, with a reputation for unrivalled quality, reliability, service and value for money.ppstrongOverview:strongppWe are seeking a motivated and creative Product Marketing Apprentice to join our Buying and Product Development team. This is an exciting opportunity to gain hands-on experience in product marketing, working closely with packaging, design, and commercial teams to support the development and promotion of our product portfolio.ppstrongResponsibilities:strongpulliAssist in the creation and execution of product launch plansliliSupport market research activities to gain a deeper understanding of customer needs, competitor offerings, and industry trendsliliHelp develop product positioning, messaging, and product packagingliliCollaborate with the design and content teams to produce product imagery (e.g., for brochures, web content, social media posts)liliConduct product photography and editing for use in both printed and digital media, including internal and customer websitesliliMonitor campaign performance and assist Product Managers in understanding key metricsliliMaintain the image libraryliliCreate packaging specification documents to align with the needs of the company and its customers, and to share with suppliersliliAttend team meetings and contribute ideas to improve product visibility and customer engagementliliSupport the Packaging Specialist in meeting sustainable packaging objectives and gathering supporting evidence from factoriesliulpstrongDesirable skills:strongpulliPassion for marketing, branding, and consumer productsliliStrong written and verbal communication skillsliliCreative mindset with attention to detailliliAbility to work collaboratively and manage multiple tasksliliFamiliarity with graphic design tools is a plusliliBasic knowledge of photography and image editing software (e.g., Adobe Photoshop, Lightroom, InDesign or Illustrator) is desirableliliProficiency in Microsoft Office (Word, Excel, PowerPoint)liulpstrongEntry requirements:strongpulli3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectliliGCSE Maths and English (or equivalents) at grades 3 (D or above)liliProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectliulpYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.ppIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.ppstrongFor more information please visit the UK ENIC website. strongppstrongWorking hours:strongpp37.5 hours per week.ppstrongBenefits:strongpulliStructured apprenticeship training and mentoringliliOpportunity to work on real projects and make a meaningful impactliliCareer development support and potential for progressionliliA friendly, inclusive, and creative working environmentliliFree on-site parkingliulpstrongFuture prospects:strongppThere is strong potential to progress from this apprenticeship into a full time Product Marketing role within our team at Deta Electrical.ppstrongAbout QA:strongppOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.ppstrongInterested? Apply now!strongppstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp
QA
Start your career journey with QA Apprenticeships. Discover your potential in the data, digital, and tech industries with a QA apprenticeship, mastering the skills and technologies that employers are seeking today.