GetMyFirstJob | Digital Support Apprentice in Cheshire
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Digital Support Apprentice

Simply Solutions are an international provider of strategic facility management and workplace maintenance.

Overview:

You will work alongside this vibrant Help Desk Support team to provide a first line of support for technical, building management and facilities services. This role would suit an applicant who can be comfortable in a customer service style role with an interest in IT. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and take real pride in your work and enjoy going the extra mile. The company offers great opportunities for hard workers that are keen to build their career long term and progress.

The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge.

Responsibilities:

  • Be the first point of contact for helpdesk queries and ensuring they are logged correctly in line with each client's contract on our client’s management system on our bespoke FM Platform.
  • Assist with producing engineer/sub-contractor quotations via Microsoft 365.
  • First point of contact…

Location
Cheshire
Employer
QA Apprenticeships
Provider
QA
Wages
£8.17 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Friday, October 24, 2025

Opportunity Details

Simply Solutions are an international provider of strategic facility management and workplace maintenance.

Overview:

You will work alongside this vibrant Help Desk Support team to provide a first line of support for technical, building management and facilities services. This role would suit an applicant who can be comfortable in a customer service style role with an interest in IT. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and take real pride in your work and enjoy going the extra mile. The company offers great opportunities for hard workers that are keen to build their career long term and progress.

The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge.

Responsibilities:

  • Be the first point of contact for helpdesk queries and ensuring they are logged correctly in line with each client's contract on our client’s management system on our bespoke FM Platform.
  • Assist with producing engineer/sub-contractor quotations via Microsoft 365.
  • First point of contact for incoming telephone calls. Accurately process enquiries via our FRESHDESK internal ticketing system, resolving concerns and triage concerns to management when necessary.
  • Become a Microsoft 365 superuser for the business, supporting with queries from subcontractors and internal teams.
  • Liaise with contractors, client representatives, and the full team including engineers through Microsoft 365 platforms and our internal client CRM system.
  • Ensure Contractors are aware of outstanding issues and are dealing with them in a timely manner via phone and email correspondence.
  • Appropriately escalate any issues where suppliers and engineers have failed to respond within contract timescales via the FRESHDESK internal ticketing system.
  • Process reports for engineers, highlighting working hours and material costs via Microsoft 365 platforms and the FRESHDESK ticketing system.

Salary: £16,500 - £17,000 per annum.

Working hours: Monday to Friday, 9am - 5.30pm.

Benefits:

  • Company events.
  • Collaborative modern workspace.
  • Free parking.
  • Proven progression opportunities for apprentices.
  • Office incentives.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Full Time 37.50 Hours per week Business & Administration 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Friday, September 26, 2025
Apply by
Friday, October 24, 2025
Interviews
Friday, September 26, 2025
Start date
Friday, September 26, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 274486)

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Marketing Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pSK Security Services Ltd is a leading security provider based in Watford, Hertfordshire, offering expert security solutions across the UK. We specialise in static guards, mobile patrols, CCTV operations, concierge services, retailloss prevention, and event security. Using advanced security systems, we protect businesses, properties, and people with tailored, reliable security services.p pstrongOverview:strongp pWe are looking for a dynamic and creative Marketing Apprentice to join our team. This is an excellent opportunity to learn and build a career within the fast paced and evolving security sector, contribute to exciting marketing campaigns, and build a strong foundation for a successful marketing career.p pstrongResponsibilities:strongp ul liAssist in creating marketing plans, conducting research and presenting insights.li liGather market data using surveys, keyword research, and trend analysis.li liAnalyse data to support targeted marketing strategies and campaign execution.li liDevelop and edit content for websites, emails, social media, and sales materials.li liPublish, monitor, and engage with content across digital platforms.li liManage marketing assets, CRM data and audience segmentation.li liResearch and implement emerging marketing trends, tools, and technologies.li liTrack budgets, analyse campaign performance, and provide optimization insights.li ul pstrongDesirable skills:strongp ul liEnthusiasm for marketing and a willingness to learn.li liStrong written and verbal communication skills.li liAttention to detail and excellent organisational skills.li liAbility to work independently and as part of a team.li liFamiliarity with social media platforms and digital marketing trends.li liBasic knowledge of marketing tools such as Google Analytics, CRM systems, or designli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p30 hours per week, Monday to Friday, 9am - 3pmp pstrongBenefits:strongp ul liHands-on experience in a fast-paced environment.li liTraining and mentorship from experienced security professionals.li liOpportunities for career progression and skill development.li liA supportive and creative team culture.li ul p!--StartFragment --p p classpf0strongspan classcf0Future prospects:spanstrongp p classpf0span classcf190 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.spanp p classpf0strongspan classcf0About QA:spanstrongp p classpf0span classcf1Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed. spanp p classpf0strongspan classcf0Interested? Apply now!spanstrongp pspan classcf2emstrongPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.strongem span!--EndFragment --p

category
Marketing
currency_pound
7.16 per hour
place
Aberdeenshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 25 September 2025 event_availableClose Date: 23 October 2025
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Advanced Level 3 Apprenticeship
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pstrongWhy Grant’s Foods?strongp pGrant’s Foods Ltd have been producing high quality delicious canned meals since 1885, selling to over 40 countries!p pGrant’s Foods are looking to expand their Digital Team by recruiting a Digital Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Galston office.p pstrongResponsibilities:strongp ul liWorking in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholdersli liAssisting with digital filing, record keeping and Reporting, becoming a superuser in Microsoft packages, Shopify and Sageli liAssisting with data entry through their EDI Portalli liCollaborating with the finance team, you will support with processing purchase orders and invoicing through Sageli liManaging deliveries and tracking shipments through their Haulage Portalli liUsing Excel to update job sheets to send across to contracts teams for their recordsli liUsing Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with clientsli ul pstrongWhat do they need from you?strongp ul liSomeone passionate to learnli liReliableli liCommunication skillsli ul pstrongSalary:strong 15,704 per annump pstrongWorking hours:strong Monday to Friday, 8:30am 5pm.p pstrongBenefits:strongp ul liFull mentoring and training providedli liHands-on experience across two business areasli liCareer progression opportunities upon successful completion of apprenticeshipli li28 days annual leaveli ul pstrongFuture prospects:strongp pPotential of a full-time role on completion.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrong APPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
Business & Administration
currency_pound
7.55 per hour
place
Cheshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 30 September 2025 event_availableClose Date: 28 October 2025
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Data Analyst Apprentice

QA Apprenticeships

pstrongAbout us:strongp pStone King is an ambitious and purpose-driven firm specialising in the Business & Social Enterprise, Charity, Education, Public Faith and Private Client sectors. Our collaborative culture and core values are intertwined with our ethos of doing the right thing by our clients, communities, and our people. Our passion for these sectors has resulted in Stone King being recognised as national leaders across the country.p pstrongOverview:strongp pWe are now looking for an enthusiastic candidate to join our Finance Team as a Data Analyst Apprentice. This hands-on role offers the chance to gain valuable experience in data analytics, supporting key financial operations, and contributing to the way the firm uses data to drive decision-making. Youll work alongside experienced colleagues, gaining full training and a recognised qualification.p pstrongResponsibilities:strongp ul liDeliver accurate and timely reporting to support day-to-day operations and decision-making.li liCreate, maintain, and enhance self-service reports and dashboards (SSRS, Power BI).li liConduct data quality checks and routine cleansing to ensure consistency and reliability.li liIdentify and collate data from different internal and external sources.li liCollaborate with stakeholders across operational and legal teams to gather requirements and present findings.li liAnalyse data to discover patterns, trends, and correlations.li ul pstrongEssential skills:strongp ul liEnthusiastic about data, problem-solving, and uncovering insights.li liComfortable with numbers and analytical thinking.li liEager to learn tools such as Excel, Power BI, and SQL (previous exposure a plus, but not essential).li liOrganised, reliable, and accurate in handling routine tasks.li liStrong communication skills and a collaborative mindset.li liCurious, proactive, and keen to develop professionally over time.li ul pstrongEntry requirements:strongp pstrongStandard entry:strongp ul liLevel 3 qualification (apprenticeshipA-levelsBTEC, etc)li liOR equivalent work experience (typically two years in a relevant role)li ul pstrongPlus:strongp ul li5 GCSEs, including English and Maths at Grade 4 (C) or aboveli liExperience with using Excel and Microsoft products (or similar)li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week, Monday to Friday.p pstrongBenefits:strongp ul liReal living wage.li liProfit share scheme.li liCycle to work scheme.li liPrivate medical insurance.li liLife assurance (4x salary).li liPension scheme.li li28 days holiday (plus statutory UK holidays).li liAdditional CSR day per year.li liHybrid working opportunities.li liStrong focus on wellbeing and mental health (signatory of the Mindful Business Charter).li ul pstrongFuture prospects:strongp pThere is strong potential for progression upon completion of the apprenticeship, including opportunities to specialise further in data analytics or financial reporting.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, QA is a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

category
Data analysts
currency_pound
11.54 per hour
place
Bath and North East Somerset
school
Higher Level 4 Apprenticeship
calendar_todayDate Posted: 09 September 2025 event_availableClose Date: 07 October 2025
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