Digital Operations Apprentice

Digital Support Apprentice

QA Apprenticeships

pstrongWhy Grant’s Foods?strongp pGrant’s Foods Ltd have been producing high quality delicious canned meals since 1885, selling to over 40 countries!p pGrant’s Foods are looking to expand their Digital Team by recruiting a Digital Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Galston office.p pstrongResponsibilities:strongp ul liWorking in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholdersli liAssisting with digital filing, record keeping and Reporting, becoming a superuser in Microsoft packages, Shopify and Sageli liAssisting with data entry through their EDI Portalli liCollaborating with the finance team, you will support with processing purchase orders and invoicing through Sageli liManaging deliveries and tracking shipments through their Haulage Portalli liUsing Excel to update job sheets to send across to contracts teams for their recordsli liUsing Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with clientsli ul pstrongWhat do they need from you?strongp ul liSomeone passionate to learnli liReliableli liCommunication skillsli ul pstrongSalary:strong 15,704 per annump pstrongWorking hours:strong Monday to Friday, 8:30am 5pm.p pstrongBenefits:strongp ul liFull mentoring and training providedli liHands-on experience across two business areasli liCareer progression opportunities upon successful completion of apprenticeshipli li28 days annual leaveli ul pstrongFuture prospects:strongp pPotential of a full-time role on completion.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrong APPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Helpdesk Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pSince 2008, Smart IT has been a trusted provider of innovative and reliable ICT solutions. We are more than just an IT support company we are a technology partner dedicated to helping businesses thrive in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored to each clients needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently.p pstrongOverview:strongp pAs an IT Helpdesk Support Apprentice at Smart IT, youll play a key role in supporting our clients IT infrastructure and applications. This role will expose you to a wide variety of technologies, from networking and hardware to cloud applications, giving you a solid understanding of how our customers operate and the critical role technology plays in their business success.p pWorking as part of a collaborative and skilled team, youll contribute to delivering exceptional IT support while also identifying opportunities to improve our processes and services. Youll receive hands-on training, mentoring, and support, enabling you to develop both your technical expertise and your customer service skills.p pYou will work towards industry-recognised IT qualifications as part of your apprenticeship, alongside gaining valuable on-the-job experience. This is an excellent opportunity to build a strong foundation for a career in IT support.p pstrongResponsibilities:strongp ul listrongResolving queriesstrong Respond promptly to customer enquiries via phone, email, or helpdesk ticketing system.li listrongProblem solvingstrong Diagnose and troubleshoot technical issues, using a logical and methodical approach to reach solutions.li listrongProviding technical assistancestrong Support end-users with day-to-day IT challenges, including software, hardware, and network queries.li listrongMaintaining ICT equipmentstrong Perform routine checks and maintenance on computers, printers, networking devices, and other IT assets.li listrongInstalling and configuring hardwarestrong Set up desktops, laptops, peripherals, and associated software for new and existing users.li listrongResolving faultsstrong Investigate and fix issues such as connectivity problems, application errors, and hardware malfunctions.li listrongUpgrading or replacing equipmentstrong Assist with rolling out upgrades, replacing outdated hardware, and ensuring systems remain secure and efficient.li listrongDocumentationstrong Accurately record support requests, solutions, and asset information to maintain up-to-date records.li ul pstrongDesired skills:strongp ul liStrong communication skills able to explain technical issues in a clear and friendly manner.li liGood IT knowledge a basic understanding of computer systems, hardware, and software.li liLogical thinking and strong problem-solving skills.li liAbility to work well both independently and as part of a team.li liA proactive and customer-focused approach.li liWillingness to learn and adapt to new technologies.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p9am - 5.30pm.p pstrongBenefits:strongp ul liHands-on experience with a variety of technologies.li liSupportive, friendly team environment.li liOpportunities to develop both technical and professional skills.li liClear progression pathways within the company.li ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, you may have the opportunity to secure a full-time position with Smart IT as a First Line or Second Line Engineer. This comes with a competitive salary, further training opportunities, and excellent career progression prospects.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

Social Media Apprentice

QA Apprenticeships

pstrongAbout Innovate UK Business Connect:strongp pWe connect ideas, people, and communities to drive innovation that changes lives. Innovation is complex. The journey from idea to market is not straightforward and requires a diverse range of know-how, investment, market knowledge and research. Innovate UK Business Connect exists to connect innovators with new partners and new opportunities beyond their existing thinking - accelerating ambitious ideas into real-world solutions.p pThe future holds both challenges and opportunities. We are passionate about working with innovative businesses to overcome these challenges and shape the opportunities and solutions that follow. Our vision is to create a network of innovators so powerful its ideas will change the world.p pWhile business is at the heart of our work, our diverse connections span government, funders, research and the third sector. This unrivalled overview and connectivity enable us to be a trusted guide through a complex global landscape of research, development, and innovation.p pstrongOverview:strongp pReporting to the Partnership, PR and Communications Lead this role will support Reach & Engagement in creating, managing, and analysing social media content for all our system channels. br br This role provides a valuable opportunity to develop digital marketing skills and gain hands-on experience in a fast-moving public sector environment, contributing to impactful campaigns that engage diverse audiences and promote Innovate UK Business Connects initiatives and services.p pstrongResponsibilities:strongp ul liAssist in the development and execution of social media campaigns across platforms such as LinkedIn, Facebook, Instagram and TikTok.li liAssist in the creation of engaging content, including posts, graphics, videos, and stories, that align with our goals and target audiences.li liMonitor social media channels, respond to comments and messages, and engage with followers in a professional and consistent manner.li liTrack, analyse, and report on social media performance using analytics tools, identifying key metrics and areas for improvement.li liSupport the wider Reach & Engagement team with administrative tasks, including scheduling social posts, maintaining social media calendars, and support the curation of a content library.li liCollaborate with different teams to gather relevant information and develop content that highlights the organisation’s achievements, events, and services.li liAssist with delivering paid social media campaigns and advertising as required.li ul pstrongDesirable skills:strongp ul liEducation, internship, or volunteering work in a communications or marketing environment.li liBasic understanding of social media analytics tools e.g. LinkedIn Analytics and how to interpret data to improve performance.li liKnowledge of paid social media advertising and campaign management.li liExperience of content scheduling tools such as Hootsuite.li liAn interest or background in public sector communications or community engagement.li liAttention to detail and organisational skills, with the ability to manage multiple tasks and meet deadlines.li liAbility to work well both independently and as part of a team, showing flexibility and a willingness to learn.li liA proactive and creative approach to tasks, demonstrating enthusiasm for generating and developing new ideas.li liGood written and verbal communication skills, with the ability to adapt messages for different audiences.li liMicrosoft Office skills in Outlook, Word, Excel and PowerPoint.li ul pstrongIn addition, the following experience would be beneficial:strongp ul liBasic knowledge of major social media platforms (LinkedIn, Facebook, TikTok Instagram).li liSome administration experience OR criteria agreed with Apprenticeship provider.li liExperience of building effective relationships.li ul pstrongSalary:strong 23,000 per annump pstrongWorking hours:strong 37.5 hours per week, 9am to 5.30pm, Monday to Friday with an hour for lunchp pstrongBenefits:strongp pThis role provides a valuable opportunity to develop digital marketing skills and gain hands-on experience in a fast-moving public sector environment, contributing to impactful campaigns that engage diverse audiences and promote Innovate UK Business Connects initiatives and servicesp pstrongFuture prospects:strongp pUpon successful completion of your apprenticeship, there may be opportunity to grow and progress within the organisation.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp