Digital Support Apprentice

Digital Property Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pWould you like to work for one of Scotland’s leading law firms?Harper Macleod are an award-winning legal firm who are also well renowned for our work with apprentices. We’ve won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.p pstrongOverview:strongp pWe are currently seeking 2 apprentices to join our Residential Property Team. You will provide various legal support to different teams within the office.p pstrongKey responsibilities: strongp ul li1st point of contact for clients who are making RP enquiries. You will triage requests, troubleshoot and escalate to another member of staff where requiredli liDevelop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management) to accurately maintain and update client informationli liYou will be opening new cases on 3E, issuing Residential Acquisition Reports and inputting data from reports onto Solcase (a case management system)li liReceive tasks via BigHand (a digital workflow and task management platform used for delegating, tracking, and prioritising work) with regards to printingscanning requests for RP teamli liIssue Amiqus requests to clients and assisting with aspects of Anti Money Laundering complianceli liAssisting with correspondence running letters from Solcaseli liWork in collaboration with the internal finance team when running fee notesli ul pstrongSkills required:strongp ul liExcellent IT skillsli liExcellent organisational skillsli liExcellent communication skills, verbal and in writingli liAbility to prioritise and work to deadlines under pressure, often with short noticeli liAbility to use initiative and to work both independently and as part of a teamli liAttention to detail and accuracy when working with data or creating content is essentialli ul pstrongSalary:strong22,932 per annump pstrongWorking week: strong35 hours per week, Monday to Friday, 9am - 5pmp pstrongBenefits:strongp ul liCritical illness protectionli liDiscounted conveyancing on sales and purchasesli liDiscounted eyecareli liCharity donation through payrollli liCycle to work schemeli liBuy additional leave optionli liExtra holidays at Christmasli liCSR daysli liFunding for external trainingli liRecruitment finders feeli li4pm birthday finishli liLife assuranceli liPension schemeli liAdditional discountsli ul pstrongFuture prospects:strongbr Should you perform well in this role there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company.p pFuture salary will be discussed should you be offered a permanent role.p p!--StartFragment --p p classpf0strongspan classcf0Important information:spanstrongp p classpf0span classcf1This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.spanp p classpf0span classcf1Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.spanp p classpf0span classcf1On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. spanp p classpf0span classcf1If you are interested in starting your career and receiving a work based qualification at the same time spanstrongspan classcf0APPLY NOW!spanstrongp p classpf0emstrongspan classcf2Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. spanstrongemp p!--EndFragment --p

Cyber Security Apprentice

QA Apprenticeships

pstrongAt Trafford Council we are EPIC!strongp pstrongWe EMPOWER strongWe inspire and trust our people to deliver the best outcomes for our customers, communities and colleagues.p pstrongWe are PEOPLE CENTRED strongWe value all people, within and external to the organisation and give those around us respect. We will act with honesty and integrity in all that we do and create an environment that enables everyone we work with to thrive and succeed.p pstrongWe are INCLUSIVE strongWe are committed to creating an environment that values and respects the diversity and richness differences bring.p pstrongWe COLLABORATE strongWe build relationships, collaborate; treat people as equal partners and work together to make things happen.p pTrafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.p pstrongResponsibilities:strongp ul liAssist in monitoring network traffic and using SIEM tools (e.g. FortiSIEM, Microsoft Sentinel) to detect suspicious activity and triage security risks.li liSupport incident reporting and response, including risk assessments and vulnerability scans.li liGain hands-on experience managing firewalls, antivirus, endpoint security, patching, and software updates.li liCollaborate with IT, Legal, and other departments to ensure a unified security approach, including third-party risk assessments.li liMonitor and respond to the IT Security Queue (CVE updates, service requests, incidents, bulletins).li liAssess and manage tickets, ensuring priority issues are resolved within 48 hours.li liHandle walk-up incidents and participate in major incident responses.li liSupport the ICT security incident response process and maintain the ICT Risk Register.li liManage security dashboards (SIEM, FortiMail, FortiConsole, SOPHOS, Windows Defender).li liOversee job assignments and SLA performance across teams.li liSupport projects aligned with the Cyber Assessment Framework (CAF).li liAssist in updating and maintaining IT security policies and procedures.li liSupport strategic projects.li ul pstrongDesirable skills:strongp ul liStronginterpersonal and communication skills, with the ability to explain technical concepts clearly to non-technical users.li liProvenproblem-solving and troubleshooting abilities, with a proactive approach to resolving issues and taking ownership.li liEffectiveplanning and organisational skills, able to prioritise tasks, meet deadlines, and adapt to changing priorities.li liHigh attention to detail in recording accurate information and working across different systems and processes.li liAbility to work bothindependently and collaborativelywithin a team, with minimal supervision.li liGoodnumerical skillsand a customer-focused mindset.li liDriving licence and own vehicle due to the location of the office.li ul pstrongEntry requirements:strongp ul liAn A-Level in ICTli liOR an International Baccalaureate at Level 3 in ICTli liOR a Level 3 apprenticeship in a similar subjectli liOR a BTEC Extended Diploma in IT (180 credits)li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strong 36.25 hours per week.p pstrongBenefits:strongp pYou will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. We also offer hybrid working.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pRe-Tek, a leading name in sustainable IT lifecycle management, is offering an exciting opportunity to kickstart your digital career through a Digital Support Apprenticeship. Based at our East Kilbride facility, this full-time role is ideal for someone looking to build strong foundations in digital systems, customer service, and internal business support.p pYoull play a key part in supporting our internal teams, learning our business systems inside and out, and developing into a super user of the platforms we rely on every day.p pThis is more than just an apprenticeship its your first step into a growing digital career. Re-Tek is expanding fast, and with that comes opportunities to grow and progress within the business. We are committed to supporting your learning journey, providing hands-on experience, and setting you up with the skills and confidence to succeed.br br strongWhat you will be doing:strongbr As a Digital Support Apprentice, you will support the accounts administration function while also contributing to the smooth running of our digital operations. This includes:p ul liBecoming a super user on our internal ERP system (Stock and Order Management)li liActing as the first point of contact for internal system queries, troubleshooting issues, and providing guidance to team membersli liTrain to become proficient within ServiceNow CRM system - handling invoicing, producing reports, and data entry to maintain accurate and up-to-date recordsli liWorking collaboratively with internal departments including sales, logistics, and customer service to ensure seamless digital processesli liSupporting digital improvement projects across the business to enhance workflow efficiencyli liHelping to manage product lifecycle, inventory control, and customer ordersli liUsing Microsoft Excel, Word and Outlook to create reports, manage communications, and support scheduling and data entry tasksli liLiaising directly with customers and stakeholders via email and phone to handle enquiries regarding payments, deliveries, and ordersli ul pstrongAbout you:strongp pWere looking for someone enthusiastic, proactive, and eager to learn. You should have:p ul liA keen interest in digital systems and technologyli liGood working knowledge of Microsoft Office tools (especially Excel and Outlook)li liExcellent communication skills both written and verballi ul pstrongSalary:strong 23,000 per annump pstrongWorking hours:strong Monday to Friday, 8.30am to 5.30pmp pstrongBenefits:strongp ul liCasual dressli liCompany pensionli liCompany discountsli liOnsite parkingli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp