IT Apprentice

IT Engineer Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pEverything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsofts Modern Workplace shift in transforming businesses IT.p pBased in the heart of Manchester City Centre, the company are in some of the trendiest and modern offices in Manchester.You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT apprenticeship supported by a friendly and approachable team and you will be mentored throughout your apprenticeship journey by the companies former and current apprentices.p pstrongOverview:strongp pTo act as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards.p pstrongResponsibilities:strongp ul liTo provide a professional and personal first point of contact to customers for their IT support queries.li liProvide a 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts.li liTroubleshooting issues and logging them in the company ticket system.li liTo ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.li liEnsure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed.li liEscalate relevant and more complex work to the 2nd line Helpdesk Technicians.li liUndertake simple maintenance tasks for monitored systems.li liTo proactively contact and chase customers until a resolution has been achieved or the issue is escalated.li liPrepare customer hardware ready for use such as buildingconfiguring customer pcs, servers or printers.li liInstalling software and building computers for customers.li liTake on ad hoc project work as directed by the IT Helpdesk Manager.li ul pstrongDesirable skills:strongp ul liA strong personal interest in IT and computing.li liHands on experience in general computing and IT services.li liPrevious experience in a customer facing role.li liGeneral understanding of PCs, servers, email, telephony, and Backup.li liExperience with Windows, Microsoft Office, Microsoft Teams and Microsoft 365.li liGood technical knowledge.li liExcellent customer service and communication skills.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p40 hours per week, Monday to Friday, 8am - 5pm or 9am - 6pm.p pstrongBenefits:strongp ul liPension.li liPrivate medical on completion of probation period.li li25 days annual leave.li liEmployee of the quarter prize 500.li liEmployee of the year prize TBD.li liFree snacks and drinks.li liRetail, entertainment and gym discounts.li liBike to work.li liSeason ticket loans.li ul pstrongFuture prospects:strongp pOn successful completion of your apprenticeship, the company aim to offer you a full time Helpdesk Technician role with salary increase and a clear career progression and training plan to progress you over the years into expert areas andor management level ITstrong.strongp pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp

Digital Marketing Apprentice

QA Apprenticeships

pstrongAbout Netmatters:strongp pNetmatters is an established software, web design, IT support, telecommunications, and digital marketing agency based in the east of England.p pstrongOverview:strongp pWe are looking for an enthusiastic Digital Marketing Apprentice to join our accomplished team here at Netmatters as we embark on many new projects and challenges. p pstrongResponsibilities:strongp pThe role will require you to learn about and manage different aspects of digital marketing (SEO, PPC, email, social, etc) for an ever-increasing portfolio of clients using our bespoke admin system. You will be required to become exceptional across a wide range of digital marketing disciplines and develop an eye for what works on the web.p pThis opportunity is ideal for someone looking to enter the industry to carve a long-lasting career in digital marketing. Once probation has been passed, we will create a clear progression route through our personal development plan process. Successful apprentices will progress to Junior Executives and will have opportunities to take on additional responsibilities, such as product specialists. Many of our senior members of staff started as juniors or apprentices.p pstrongRequired skills:strongp ul liHave a thirst to learn more about digital marketing channels.li liA positive attitude to and eagerness to learn.li liBe familiar with internet technology (search engines, social networks, admin systems, etc).li liHave an analytical mind and be able to draw logical conclusions from data.li liExcellent verbal and written communication skills.li liBasic understanding of websites (design and function).li liBe competent with the use of basic office software.li ul pstrongThe following experience would be desirable:strongp ul liBe familiar with search engine optimisation and pay-per-click.li liSEO, PPC, editorial, marketing, advertising, website administration.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli ul ul liGCSE Maths and English (or equivalents) at grades 3 (D or above)li ul ul liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.?p pstrongFor more information please visit the UK ENIC website.strongp pstrongWorking hours:strongp p40 hours per week, Monday Friday- 6 hours per week of these will be dedicated to your apprenticeship studies.p pstrongBenefits:strongp ul listrong3335 days holidaystrong(including bank holidays), with options to buysell days.li listrongFlexible workingstrongincluding hybrid officehome setup and consideration for all requests.li listrongCareer developmentstrongthrough structured plans, certifications, and real advancement opportunities.li listrongRecognition & rewardsstrongvia monthly awards, end-of-year prizes, and profit share.li listrongHealth & wellbeing supportstrongincluding mental health-focused workflows, flu jabs, fruit, and gym access.li listrongFamily-friendly policiesstrongwith enhanced maternitypaternity packages and returner programmes.li listrongFinancial supportstrongthrough interest-free loans and Perkbox benefits (e.g., phone insurance, breakdown cover).li listrongInclusive culturestrongwith social events, BBQs, gaming areas, and lunch & learn sessions.li listrongComprehensive sick paystrongincluding short-term cover and long-term income protection.li ul pstrongFuture prospects:br strong90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national averagep pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

Data Analyst Apprentice

QA Apprenticeships

pstrongAbout the employer:strongp pZIGUP is a leading integrated mobility solutions provider. We’re trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.p pstrongAbout the role:strongp pThis is a fantastic opportunity for individuals looking to enter the world of data analysis. As a Data Analyst Apprentice, you will work alongside our experienced team, gaining hands-on experience in delivering important BI and reporting projects. Youll help design and build robust BI platforms that serve both ZIGUP and our customers, while continuously learning and growing in a supportive environment.p pstrongResponsibilities:strongp ul liMaximising Power BI for business requirementsli liDesigning platformsli liBuilding robust BI toolsli liReporting projectsli liLearning and development around data and analyticsli ul pstrongDesirable skills:strongp ul liNo previous work experience is requiredjust a keen interest in data and a desire to learn!li liA willingness to understand data, technology, and BI methodologiesli liGood communication skillsli liAbility to work well with othersli ul pstrongEntry requirements:strongp pstrongStandard entry:strongp ul liLevel 3 qualification (apprenticeshipA-levelsBTEC, etc)li liOR equivalent work experience (typically two years in a relevant role)li ul pstrongPlus:strongp ul li5 GCSEs, including English and Maths at Grade 4 (C) or aboveli liExperience with using Excel and Microsoft products (or similar)li ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week, 9am - 5pm.p pstrongBenefits:strongp ul listrongAnnual leave:strong Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, youll have public holidays too and an extra day off to celebrate your birthday!li listrongPension:strong 5 employer contributions!li listrongFinancial benefits:strongEnjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning 1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickesli listrongWellbeing & lifestyle services: strongAccess our colleague assistance programme with 247 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, health cash plan, dental plan and travel insuranceli listrongProfessional development:strongWe’ve partnered with Pluralsight to provide you with cutting-edge content created by industry experts. Gain Access to thousands of courses, skill tests, and learning paths to enhance your careerli listrongMotoring benefits:strongTake advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hiresli listrongWagestream:strongA free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shoppingli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp