GetMyFirstJob | IT & Hardware Apprentice in Essex
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IT & Hardware Apprentice

Why join It’s Lolly?

Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care.

We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.

Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.

Overview:

The IT & Hardware Apprentice will assist in configuring and maintaining both the software and hardware components of our POS systems. This role involves…

Location
Essex
Employer
QA Apprenticeships
Provider
QA
Wages
£8.17 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Monday, November 3, 2025

Opportunity Details

Why join It’s Lolly?

Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care.

We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.

Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.

Overview:

The IT & Hardware Apprentice will assist in configuring and maintaining both the software and hardware components of our POS systems. This role involves learning to build systems using the Lolly software, preparing hardware for installations, ensuring compliance documentation is completed, managing repairs and maintenance, controlling inventory, and managing courier dispatches.

Responsibilities:

  • POS system configuration: Configure systems according to client specifications.
  • Backoffice system administration: Maintain and troubleshoot POS and Backoffice systems.
  • Account management: Support the setup and maintenance of customer and vendor accounts within the POS system.
  • Training: maintain excellent product knowledge and provide training sessions to clients and stakeholders.
  • Hardware preparation: Prepare hardware for installations, including setup and testing.
  • Compliance documentation: Ensure all compliance documentation is accurate and up-to-date.
  • Repairs and maintenance: Assist in managing repairs and maintenance of POS hardware.
  • Inventory control: Help manage inventory levels and ensure timely restocking of necessary components.
  • Courier dispatches: Manage courier dispatches for hardware deliveries and returns.

Desirable skills:

  • Knowledge of Microsoft Office Suite, especially Excel.
  • Basic understanding of software and hardware concepts.
  • Excellent problem-solving abilities and attention to detail.
  • Willingness to learn and adapt to new technologies and processes.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Entry requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working hours: 42.5 hours per week.

Benefits:

  • Pension scheme.
  • Holiday increase with service.
  • Work events, socials etc.
  • Personal healthcare.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Full Time 42.50 Hours per week IT quality and testing professionals 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Monday, October 6, 2025
Apply by
Monday, November 3, 2025
Interviews
Monday, October 6, 2025
Start date
Monday, October 6, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 274638)

Opportunities

Advanced Level 3 Apprenticeship
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IT Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pA forward-thinking and growing technology company that provides technical support and solutions to a wide range of clients. The business is known for its collaborative team culture, hands-on training, and commitment to developing future talent. With a focus on innovation and reliability, the company offers a supportive environment for apprentices to thrive and grow into long-term roles.p pstrongResponsibilities:strongp pYou will be involved in a variety of technical tasks that support both internal operations and customer needs. Your responsibilities will include:p ul liConfiguring in-house softwareto meet operational and client-specific requirementsli liFormatting spreadsheets and importing Excel datafor reporting and analysisli liBuilding, testing, and repairing computer hardware and peripheralsli liSupporting technicianswith day-to-day tasks and project workli liHandling inbound customer calls, providing first-line technical supportli liTroubleshooting technical issues, escalating when necessary and ensuring timely resolutionli ul pstrongDesirable Skillsstrongp ul liExperience withMicrosoft Office, especially Excelli liFamiliarity withWindows and Linux operating systemsli liExperience inbuilding and repairing computer hardware and peripheralsli liStrong communication skillsli liAttention to detailli liOrganisation and time managementli liAbility to follow technical instructionsli liCustomer service awarenessli liTeam playerli liEager to learn and grow professionallyli liLogical and analytical thinkerli liFlexible and adaptableli liReliable and proactiveli liUK driving licence and own vehiclestrong (essential due to location)strongli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strongThis is anoffice-based role, workingMonday to Friday, 9am to 5pm.p pstrongBenefits:strongp ul liFree onsite parkingli liOffice staff sometimes finish early on Fridaysli liAuto-enrolment pension scheme for employees aged 22 and overli ul pstrongFuture prospects:strongp ul liProgression into afull-time Technical Engineer positionupon successful completion of the apprenticeshipli liOpportunities for further training and certification in IT support, hardware engineering, or software systemsli liLong-term career development within a supportive and expanding technical teamli ul pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
IT quality and testing professionals
currency_pound
8.65 per hour
place
Cheshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 26 September 2025 event_availableClose Date: 24 October 2025
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Advanced Level 3 Apprenticeship
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Marketing Assistant Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pJoin a fast-growing UK eCommerce leader! Buy It Direct is a leading UK-based eCommerce retailer with a global outlook. We’re offering exciting opportunities to join one of our dynamic teams either in our lifestyle division or in our industry-leading Appliances Direct team.p pWhether you’re passionate about shaping modern living through stylish interiors or driving innovation in home appliances, you’ll be part of a team that doesn’t just follow trends we set them. We’re looking for ambitious, forward-thinking individuals who are ready to push boundaries and help create something exceptional.p pstrongOverview:strongp pWe are looking for an outgoing, creative and social savvy individual to join our team. This role will give you the opportunity to gain hands-on experience across multiple areas of marketing, from social media and content creation to campaign support and customer engagement. Youll be working closely with different teams, supporting day-to-day marketing activities, and helping to bring new ideas to life.p pstrongResponsibilities:strongp ul listrongContent & social media: strongScheduling and publishing content across social platforms, creating engaging content including images, videos, and captions, briefing social assets to the design team and supporting the creation of video content.li listrongCampaigns & promotions: strongSupporting email marketing campaigns, assisting with promotional setup and sending promotional activity to relevant teams and briefing in design assets for promotional campaigns.li listrongCustomer engagement: strongReplying to and interacting with customers daily across platforms, downloading and sharing user-generated content and videos and liaising with the customer service team on queries.li listrongInfluencer & outreach: strongResearching and outreaching to influencers and building and maintaining influencer lists for collaborations.li listrongMarketing support & coordination: strongAssisting with updates to the marketing calendar, helping implement new ideas to the marketing strategy, liaising between internal teams to support smooth campaign delivery and supporting ad hoc marketing tasks as required.li ul pstrongDesirable skills:strongp ul liCreative mindset with an eye for detail.li liStrong written and verbal communication skills.li liOrganised and able to manage multiple tasks.li liEnthusiastic and proactive with a willingness to learn.li liComfortable using social media platforms.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week.p pstrongBenefitsstrongp ul liHands-on training and mentorship from the marketing team.li liExposure to all aspects of digital marketing.li liOpportunity to contribute ideas and make an impact.li liSupport in developing career skills and gaining industry experience.li ul pstrongFuture prospects:strongp pThe chance of permanent position at the end of the apprenticeship. 90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

category
Marketing
currency_pound
7.69 per hour
place
Glasgow City
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 01 October 2025 event_availableClose Date: 29 October 2025
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Advanced Level 3 Apprenticeship
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Digital Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongbr NCS Office Systems Ltd is a dynamic and growing company that specialises in providing high-quality office solutions and services to clients. We pride ourselves on creating a supportive, collaborative workplace that fosters growth and development.p pstrongOverview:strongbr Were currently looking for an enthusiastic and motivated apprentice to join our team and help with the day-to-day operations.p pstrongResponsibilities:strongp ul liYou will become a system expert on ’Drive’ software, sharing customer information with other departments, ensuring that information is stored and shared correctlyli liEnsuring documentation is captured and uploaded digitally using accurate data entry skillsli liLogging jobs on 2Serve software to collaborate with internal stakeholders by noting external information from customersli liActing as first-point of contact for the business over the phone and in person, triaging any enquiries and passing to the relevant team where necessary by operating on Reception dutyli liTaking ownership of incoming and outgoing mail (Outlook) and using MS Excel to track thisli liAd hoc tasks such as working as part of a team with Telecoms departmentli ul pstrongDesirable skills:strongp ul liAmbitiousli liWilling to learnli liFriendlyli liAble to work in a team environmentli liGood communication skillsli ul pstrongSalary:strong15,704 - 17,888 per annum (Depending on experience)p pstrongWorking week:strong40 hours per week, Monday to Friday,strongstrong8:30am - 5:30pmp pstrongBenefits:strongp ul li20 days annual leave public holidaysli liEarly finish every 2nd Fridayli liNo weekend work!li liAbility to grow in a supportive environmentli ul pstrongFuture prospects:strongp pNCS Office Systems have supported numerous apprentices in the past who’ve progressed within the company following successful completion of their apprenticeship.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrongAPPLY NOW!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp

category
Business & Administration
currency_pound
8.60 per hour
place
Moray
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 23 September 2025 event_availableClose Date: 21 October 2025
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