Office Support Apprentice

IT Engineer Apprentice

QA Apprenticeships

pJem Computer Systems is a well-established IT service provider based in Cupar, Fife. We specialise in computer sales, maintenance, and support services for both businesses and private clients across the region. With decades of experience, our team is committed to delivering high-quality, reliable IT solutionseverything from system builds and refurbishing, to virus removal, network troubleshooting, and data services.p pWe pride ourselves on excellent customer care, technical expertise, and staying up to date with the latest hardware and software developments. As part of the business community at Cupar Trading Estate, we have solid facilities and strong links with local businesses, schools, and organisations.p pstrongOverview:strongp pAn exciting opportunity for someone keen to learn, grow and gain hands-on experience in a fully equipped IT workshop. You will work alongside experienced engineers and be involved in many aspects of hardware, software, and customer support.p pstrongResponsibilities:strongp ul liComputer assembly and setupli liSoftware installation and configurationli liUpgrades, repairs and virus malware removalli liTroubleshooting and diagnosticsli liData recovery, transfer and backup solutionsli liCase management and customer supportli ul pstrongWhat were looking for:strongp ul liA strong interest in IT hardware and software, willing to learn from the ground upli liA logical, methodical approach to diagnosing and solving problemsli liGood communication skills; able to explain technical issues in ways non-technical users can understandli liReliable, organised, with attention to detailli liA positive attitude, willing to take initiative and ask questionsli liAble to drive (strongessentialstrong)li ul pstrongSalary: strong17,000 per annump pstrongWorking hours: strong35 hours per week, Monday to Friday, 9am to 5pmp pstrongWhat youll get - company benefits:strongp ul listrongStructured apprenticeship training:strong Guided learning with skilled mentors; combination of on-the-job experience and theoretical trainingli listrongFormal qualification:strong Opportunity to gain recognised IT engineering qualificationli listrongHands-on experience:strong Exposure to a wide variety of hardware, software, and customer typesbusiness and home usersli listrongSupportive team environment:strong Work with experienced technicians, ongoing coaching and feedbackli listrongCareer progression:strong Potential to move into a junior or technician role once apprenticeship is successfully completedli listrongEmployee discount:strong On computer hardware, peripherals, and services offered by Jem Computer Systemsli listrongTools and equipment provided:strong Access to workshop tools, diagnostic software, test hardwareli listrongContributory pension, holiday entitlement:strong As per statutory requirements, plus any additional company provisionsli listrongModern workshop facilities:strong Well-equipped workspace at Cupar Business Centre; good transport linksli ul pIf you are enthusiastic, driven, and looking to build a solid foundation in IT, wed love to hear from you!p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Support Apprentice

QA Apprenticeships

pstrongKeane Premier Group have been providing world-class in-home and live-in care across Glasgow and surrounding areas since 2008. This is a fantastic opportunity for a compassionate and caring individual to join their team.strongp pThey are looking for a friendly, confident individual who is keen to learn and develop. Full comprehensive training will be provided however the ability to communicate and use own initiative is something they are keen to see.p pYoull be in great hands! Keane Premier Groups values mean their tailored services are matched to whomever steps through their doors, and from that moment onwards, everything they do is to make their residents as comfortable as possible. They are committed to supporting the development of junior talent having taken on apprentices already within the business.p pstrongInterested? Apply today!strongp pstrongResponsibilities:strongp ul liFirst point of contact for all telephone calls, emails, and reception queries, ensuring a professional and welcoming approach. Supporting service users, families, and staff with enquiries, triaging to the appropriate person or department.li liMaintaining accurate records, filing systems, and databases in line with confidentiality and GDPR requirements on Care Planner and internal shared drives.li liAssisting with scheduling meetings via MS Teams, managing diaries on MS Outlook, and preparing documents when required through MS Word.li liAssisting with elements of recruitment through Applicant Tracking System (ATS), Recruit Genie, including screening calls, arranging interviews, and providing additional support when required. You will become a systems expert on this.li liProviding general support, including typing, scanning, photocopying, and data entry and collaborating with other areas of the business with routine tasks, ensuring efficiency and attention to detail.li liHandling incoming and outgoing mail, ensuring it is distributed or processed promptly.li liLiaising with external stakeholders and partners in a professional manner, promoting a positive image of Keane Premier Support Services.li ul pstrongDesirable skills:strongp ul liExcellent communication and interpersonal skills.li liStrong organisational skills with the ability to prioritise effectively.li liA professional, friendly, and approachable manner.li liConfidence in handling phone calls and face-to-face queries.li liGood IT literacy, including Microsoft Office (Word, Excel, Outlook).li liAbility to work independently and as part of a wider team.li liFlexibility to provide cover at more than one office when required.li ul pstrongSalary: strong18,525 per annum.p pstrongWorking hours: strong37.5 hours per week, Monday to Friday, 9am 5pm.p pstrongBenefits include:strongp ul liEarly access to a portion of your earnings with Wagestream.li liHealth Assured employee assistance programme, with 247 support via the Wisdom app and helpline access health checks, wellbeing tools, legal advice, and much more.li liFree confidential counselling sessions up to 6 structured counselling sessions via phone, online or face-to-face.li liBright Exchange, available through the Wisdom app unlock exclusive deals and discounts on a wide range of products and services.li liGift card and cinema savings through Salary Extras.li liExclusive high street discounts through the Blue Light Card.li liFree mortgage consultation with McCuster Mortgage Solutions.li liComprehensive induction and ongoing training to support your confidence and success.li li28 days holiday (pro rata).li liClear opportunities to grow, with real career progression routes to help you reach your full potential.li ul pstrongFuture prospects:strongp pUpon completion of your apprenticeship there is the possibility to continue your role at Keane Premier Group! At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Legal Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pCarpenters Group are one of the UKs leading providers of insurance and legal services. Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism, Teamwork, Quality and Respect.p pTheir diverse workforce delivers a professional but personable service to their clients, and they have fostered a culture built on this ethos which makes for an enjoyable place to work.p pstrongOverview:strongp pAs a Digital Legal Support Apprentice, you will provide crucial business support for personal injury claims, managing tasks like client communication, case management, document preparation, and diary management to assist fee earners and ensure the efficient operation of the Legal Customer Service Team.p pstrongResponsibilities:strongp ul liAct as the first point of contact for clients and third parties, providing proactive communication to manage claims and respond to queries in a professional and timely manner.li liUpdate and maintain client claim records using the bespoke Visualfiles case management system, ensuring data accuracy and compliance.li liLiaise with counsel and other legal representatives through Visualfiles to keep caseloads fully up to date and accessible to fee earners.li liCarry out accurate data entry tasks, using tools such as Microsoft Excel to capture, analyse, and maintain information that supports decision-making across the business.li liCollaborate with business stakeholders to prepare and report data insights, providing valuable information to various departments to improve efficiency and client service.li liManage the secure transfer and storage of digital files across shared drives, supporting seamless collaboration between teams and departments.li liAssist with the preparation of companywide communications and digital presentations.li liSchedule client and internal meetings via Outlook and coordinate virtual and in-person meetings to support effective team operations.li liUse Microsoft Teams daily to communicate with colleagues, share information, and attend meetings, developing strong digital collaboration skills.li ul pstrongDesirable skills:strongp ul liHigh level of accuracy and attention to detail.li liEnthusiastic and positive attitude with a general willingness to learn.li liStrong written and verbal skills.li liGood literacy and numeracy skills.li liBasic knowledge of MS Word and Excel.li liCustomer focussed and understanding the importance of excellent client care.li ul pstrongSalary:strong 20,000 per annum.p pstrongWorking hours:strong Monday to Friday, 9am - 5:30pm.p pstrongBenefits:strongp ul li2 x volunteering days to support charitable initiatives.li liMedicash cash plan claim back dental physio optical appointments.li liActive network of Wellbeing Champions providing mental health support.li liTraining and development opportunities.li liFunded social events to connect with your colleagues.li liLife assurance scheme (4 x salary).li liPension scheme.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp